Crystal L Moore
Apr 29, 2024
It was easy to reserve
Love how easy it was to access the storage room
Recommended: Yes
Susie McCullough
Mar 01, 2023
What am I supposed to write?
Helpful and price within the range required
Recommended: Yes
Julio Marroquin
Feb 23, 2023
Great storage, great price
Spacious, clean and affordable storage, highly highly recommended
Recommended: Yes
Muhammad
Mar 22, 2022
Good experience
Easy access, easy to locate the unis, units are clean.
Recommended: Yes
Eugene
Jul 29, 2021
Convenient
Overall the location is what made me pick this facility.
Recommended: No
Nawal
Mar 08, 2021
It's good
I like it and the stuff they are so friendly and kind
Recommended: Yes
Robert
Jul 25, 2020
Prompt rental process
Brandy was fantastic! She assisted me by arranging a parking spot for the UPack trailer at another close by Self Storage facility. Upon arrival, Brandy opened the gate and showed us our storage unit. Very helpful and polite, Great job. Thank you.
Recommended: Yes
Connie
Dec 13, 2019
Wish that the storage unit can stay...
Wish that the storage unit can stay open 24hours to get access to my belongings. The sweet lady at the front desk was awesome and polite and I would'nt want anyone different!!!
Recommended: Yes
Jodie Boyne
Oct 18, 2019
Super friendly and helpful staff
Super friendly and helpful staff. Great location. Well lit and easy to get to.
Recommended: Yes
Shilo Smelser
Mar 06, 2019
Brandy took care of me
Brandy took care of me, showed different size units for my needs while informing me of deals, hours if operations and policies. Left in record time having secured a unit, keys, and security code. Thank you
Recommended: Yes
Customer
Jul 20, 2018
Danielle; Balls ford rd
Danielle in the Manassas location on Balls ford rd was an great. She was very thorough and made sure i was satisfied with the storage unit. She was able to answer all questions i had regarding the units, my items, the Insurance & how to use the website and set up automatic bill pay.
Recommended: Yes
LAK630
Jun 13, 2018
Mikayla (sorry if I spelled wrong) was...
Mikayla (sorry if I spelled wrong) was great! I called last minute asking to reschedule my 3 PM appointment to right now (11 AM), because I'm on my way. She was very accommodating and walked me through everything.
Recommended: Yes
Charles Kan
Apr 27, 2018
I love this public storage because both...
I love this public storage because both Brandy and Mikayla are really nice and helpful. They explained everything clearly and tried very hard to offer their assistance and help. That makes me feel at home. Charles
Recommended: Yes
Jerry Shepherd
Apr 21, 2018
Your people make the company
Your people make the company, I worked with two great ones.
Recommended: Yes
Gilbert Price
Sep 13, 2017
Customer service was great, all my questions were answered Very clean and yes I would recommend to family and friends to use.
Recommended: Yes
Michael Brown
Sep 06, 2017
Brandy was awesome
Brandy was awesome, she got me in and I got my storage unit and got everything in quick.
Recommended: Yes
Barry Cohen
Aug 10, 2017
Brandy has been absolutely amazing & very helpful with all of my storage needs!! I would definitely recommend the Balls Ford Rd location to my friends and family!!
Recommended: Yes
candace nicole
Jul 09, 2017
Easy move! Brandy was excellent. Very sweet and accommodating. No surprises or hidden fees. She explained everything and made it a breeze. I recommend this location. See Brandy ! ??
Recommended: Yes
heidi fairfax
Jun 19, 2017
Because the service was amazing and Brandy was incredibly helpful. I would suggest this facility to anyone with storage needs. You rock!
Recommended: Yes
Rick Allison
May 02, 2017
The location is convenient, the units are nice, and the prices are reasonable but the best thing is the customer service. Brandy, the property manager, has been awesome from the start. Brandy is very friendly and helpful and really in tune with everything it takes to run a storage facility effectively.
Recommended: Yes
LL
Feb 03, 2017
Great!
No reservations. Great service,
Recommended: Yes
Charles Swarthout
Nov 01, 2016
Great people, Great Business.
Public Storage personnel have always been very helpful and courteous.
Recommended: Yes
Amanda Gittens
May 18, 2016
Satisfied Customer
I had a great first experience with this company. I will recommend to family and friends.
Recommended: Yes
Christopher Silvers
May 17, 2016
They are great but should have a dumpster.
Great service easy to deal with my only negative comment would be they should have trash or dumpster.
Recommended: Yes
Pete D.
Jun 02, 2015
GOOD SERVICE
The process is very easy. Do it online first which makes it a breeze once you get there.
Recommended: Yes
Virginia Guevara
Aug 15, 2014
Excellent service, clean unit!
I was happy to get a clean storage area for my things. The representatives were knowledgeable and courteous!
Recommended: Yes
Hany Basta
Feb 26, 2014
The storage place need to be more clean
Good price good access nice customer service
Recommended: Yes
