Robert
Jul 08, 2024
Storage Unit
Pricing is amazing, the customer service over the phone was excellent and the process was quick and easy. My only concern is how hot it is in the storage units. I personally wouldn’t store any electronics inside.
Recommended: Yes
Paul Johnson
Aug 28, 2023
Best storage unit I ever had.
If they keep my 10X15’ unit close to the price I paid at move-in, I will be a customer for decades.
Recommended: Yes
Kelly W.
Nov 15, 2022
Good and economical
This storage unit is close to my house and very convenient. Also the cheapest unit I could find. There was a mix up on the lock, I didn't realize they put it in the unity for me, and the office was supposed to be open when I moved in, but no one was there. I called the number but no one answered. I had to leave and go purchase a lock and waste about an hours time. When I went to the unit, there was a used dirty lock on the floor of the unit. I used my new one and got reimbursed for the one that was left for me. All in all, I am there for the price.
Recommended: Yes
Frank Jenkins
Feb 14, 2022
Simple and easy
Nick, manager on duty, was incredibly helpful with our move-in process. The size unit that I reserved was unavailable, so he upgraded us to next size up for the same price. Additionally, when we discovered a small leak in an overhead pipe, he quickly found us another unit. Even with all of that, the check in process was quick and efficient. Not the easiest place to get in and out of, but super clean and the location is convenient for what we need. I recommend them highly.
Recommended: Yes
Ken
Jun 19, 2020
Alexis was great to work with!!!
Alexis was awesome to work with.
Recommended: Yes
Tammie Farrell
Feb 21, 2020
Very good and helpful experience
Very good and helpful experience. Friendly staff and secure yet easy access.
Recommended: Yes
GD
Jan 26, 2020
Public Storage Experience
The lady that greeted us was very kind and helpful. We have a nice unit and had no trouble moving our belongings in this secure storage area.
Recommended: Yes
Helen Bradshaw
Nov 21, 2019
Jackie the lady that help me was...
Jackie the lady that help me was excellent and friendly. She helped me through the process and showed me the unit and made sure the unit was the right size. Thank you Jackie
Recommended: Yes
Katherine Morris
Sep 18, 2019
The whole process was easy.
The whole process was easy.
Recommended: Yes
Sam Chakour
Feb 19, 2019
Seemless experience
I was able to reserve, complete the move-in in the same day without any issues
Recommended: Yes
Tim York
Jan 02, 2019
So far so good
So far so good. The facility is clean and very accessible. The gate is kept open during the day, I love not having to stop to put the code in and out.
Recommended: Yes
Marta Haney
Apr 11, 2018
Had a wonderful experience this is the...
Had a wonderful experience this is the second time we had used your services and both time was great this time I had the help of Jordin and she was not only helpful she was friendly and professional. Great experience and I will recommend to my friends Thank you!
Recommended: Yes
Penelope Dube
Mar 05, 2018
Everything about them is professional...
Everything about them is professional and top notch.
Recommended: Yes
Virginia Graham
Oct 18, 2017
Karen was wonderful today setting up my storage unit. She is also super sweet!
Recommended: Yes
Aaron Wheeler
Sep 30, 2017
Karen is a lovely woman who is extremely polite, kind and helpful. Excellent customer service.
Recommended: Yes
Betsy Hall
Sep 15, 2017
Very pleasant experience
Very pleasant experience
Recommended: Yes
Winifred Clement-Nelson
Sep 10, 2017
I would like to thank Karen for her great customer service and for listening and understanding my need for a storage unit. She was very pleasant and accommodating. I view Karen as an asset to her organization.
Recommended: Yes
Victor Montgomery
Sep 04, 2017
Jennifer was very friendly and answered all of my questions. She explained everything in detail and I walked away very happy. She provided EXCELLENT customer service. I HIGHLY recommend this location to store your stuff.
Recommended: Yes
Brenda Walker
Jun 15, 2017
Not happy anymore
Not happy anymore. They decided to replace the roof a few weeks after we moved our stuff in. Did not notify us. All of our things are covered in construction debris. When I called I was given the managers # who had not called back.
Recommended: Yes
Oscar Torres
May 04, 2017
Jenifer was great. Answered all the questions I had. She definitely deserves a promotion. Great customer service and smile. Great experience ! Have been here for two years and it has been amazing.
Recommended: Yes
Farazdak
Mar 15, 2017
Excellent
Very good ????????
Recommended: Yes
Josephine Quist
Jan 04, 2017
Very helpful and good customer service. Extras are expensive like locks
Locks are pricy
Recommended: Yes
Colin
Dec 16, 2015
Good employees, so so company.
While I don't agree with the policies of Public Storage, the people I have dealt with in person (those fighting in the trenches), are good people and do what ever they can within the great limitations of self serving policies. Public storage cates about one thing. The bottom line. The properties do not get the fundimg they need to be serviced leaving the managers to make due and make excuses. It is very unfortunate. Again, good employees, so so company.
Recommended: Yes
