Ebony Moore
Nov 25, 2020
Customer service at its best!
Markay was very patient, professional, and efficient! She listened to me, and made sure i was able to secure a unit that fits my needs.
Recommended: Yes
Alison Greene
Dec 16, 2019
Patty is awesome
Patty is awesome
Recommended: Yes
Charles Garase
Nov 13, 2019
Markay from the JClyde Newport News...
Markay from the JClyde Newport News location went over and above for my father and I. She even called us after we left to ensure we found the location where we made the reservation. Really great representative and wonderful personality!
Recommended: Yes
Roz Stearns
Aug 16, 2019
Excellent service
Excellent service, friendly assistance from local representative.
We are happy with the service we received.
Recommended: Yes
Ashley Portales
May 01, 2019
Great customer service
Great customer service, staff is very friendly and knowledgeable
Recommended: Yes
Felicia Freeman-Rawles
Nov 20, 2018
Christine was awesome!
Christine was awesome!! She made us feel so welcomed. Her customer service was wonderful!! Thank you Public Storage staff you guys are the best!! Thank you so much for your service? I will definitely recommend Public Storage to our friends and family. You guys rock!!!?
Recommended: Yes
Sheryl Jones
Sep 21, 2018
I had a very enjoyable experience
I had a very enjoyable experience. The clerk cares about her work and customers. She is extremely professional.
Recommended: Yes
David Bouie
Jul 25, 2018
The process was very thorough
The process was very thorough, and quick. The lady was quick to explain the contract and the storage space. Overall, it was an excellent visit.
Recommended: Yes
LeslieC
Jul 20, 2018
Professional and Expedient
I just secured a storage unit with Public Storage. The experience receives a 5 star rating, because the staff was professional and expedient in my purchase. They are knowledgeable and provided options that suited my needs. I was able to see and choose the unit, and was shown how to enter and exit the property. The paperwork was all electronic and very fast. The property is clean, and I am satisfied with my selection. I would definitely recommend Public Storage for your storage needs.
Recommended: Yes
Tiara Jones
Feb 26, 2018
I had the best experience with...
I had the best experience with Stephanie she was amazing her customer service skills are great !the whole experience was great !
Recommended: Yes
Shannon Hollembaek
Aug 29, 2017
Had to change units at the last minute shortly before close and the women at the desk were helpful,speedy, and very understanding. First time renting from a Public Storage, but so far very pleased!
Recommended: Yes
Timothy Hawkins
Aug 10, 2017
This place is great, the coustomer service is grade A Charlotte and Chrissy are the best. Very friendly every time I come in and so helpful
Recommended: Yes
Ben Gorden
Jul 10, 2017
Christine was great! She was super helpful showed me exactly what I needed. If you need a storage unit this should be your first stop!
Recommended: Yes
Clifton Cole
Jun 03, 2017
Great customer service
Great customer service, provided assistance in ensuring I received the right size space for needed storage. I would recommend them for your storage needs.
Recommended: Yes
Shaunna Grant
May 26, 2017
Chrissy was great! This place isdefinitely a one stop shop which is convenient The unit was clean. She even recommended some things that would protect my stuff from the creepy crawlers which was my biggest fear. She was very knowledgeable and helpful and her Southern Twang is just adorable!
Recommended: Yes
Chris
May 24, 2017
The people are great, but the property has drainage issues.
The people are great. The property has drainage issues. Some units will flood in heavy rain.
Recommended: Yes
Sherita Gray
Apr 04, 2017
The staff was very nice she made shore ...
The staff was very nice she made shore i had everything i needed.
Recommended: Yes
Caroline Reed
Mar 08, 2017
Check out with Chrissy
Chrissy is quite pleasant, and moves quickly
Recommended: Yes
Jon Kube
Sep 28, 2016
All in all good, could always be better. My $1 first month's rent turned into $88, that rankled.
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Recommended: Yes
Jessie Genevish
Jul 02, 2015
No hassles
Our move in went very smooth, without any hassles. Good value.
Recommended: Yes
Elizabeth Cloude
Jun 30, 2015
Locks
Public Storage was quick to accommodate my needs for storing my things. However, they required the purchase of a $20 lock in order to secure my items. Considering the monthly price as well as the move-in and administrative fees, it is ridiculous to require customers to pay an additional $20 for a cylinder lock in order to have a secured space. I would have been much happier if I could've provided a lock I already own, instead of spending $20 on a lock that I will never use again after my time at public storage is expired. Public Storage should provide these locks to customers.
Recommended: Yes
Tamala Joyner
Aug 14, 2014
when you're in need they will always find the space
I'm speechless!
Recommended: Yes
