Steve L
Oct 07, 2023
It was a great and affordable experience
It was a great an affordable experience!!!!
Recommended: Yes
Kimberly Taylor
May 18, 2023
Great Experience
Mrs. Tonya & Mike were AWESOME! Great experience!!
Recommended: Yes
Miralba Sandez
Apr 08, 2023
Great customer service
The most easiest storage i have ever rented.
Recommended: Yes
Candis
Aug 31, 2022
Mike was the best phenomenal
Great prices great customer service impeccable friendly great attitude welcoming
Recommended: Yes
Jessie
Aug 24, 2022
Great overall experience!
This is the second time I've rented a storage unit and with these prices as well as great customer service I will surely be talking about it.
Recommended: Yes
Kayla
Aug 13, 2022
Amazing staff
Staff are very attentive and helpful, Mark offered amazing service and helped me find my unit and brought us something to help lift our furniture.
Recommended: Yes
Tyler
Mar 26, 2022
Very affordable and extremely friendly staff
I called ahead and informed them I would be late by about 15 minutes, they stayed open and waited for me to check in, Tonya ended up staying about half an hour late for me to check in. The unit was clean and easy to access as well. The property is fine to pull a 15ft trailer through as well.
Recommended: Yes
Ralph Fields
Mar 16, 2022
Great spot!
Great spot! Move in was quick and easy.
Recommended: Yes
Linda
Sep 06, 2020
5x5 unit spacious
I am satisfied with the unit I rented.
Recommended: Yes
Jeffrey
Aug 17, 2020
Excellent people to deal with.
The staff is very helpful and pleasant.
Recommended: Yes
Tara Glaspie
Jun 01, 2020
Great experience
I had a great experience reserving my storage with Mike Love. He walked through the process and showed me a nice unit that worked for me. He's funny and has good customer service skills. Thanks Mike!
Recommended: Yes
Ronald
Mar 05, 2020
Excellent location with phenomenal customer service!
Excellent location with a lot of security. I would definitely recommend this to friends and family if they ever need at the store anything.
Recommended: Yes
Albert
Dec 01, 2019
Quick transaction, clean facility
Overall had a nice experience moving into this facility, unit was clean, service was good.
Cons: light didn't work in unit, unit was smaller than advertised (very typical of a storage unit)
All in all I would move in here again
Recommended: Yes
Lakeesha
Sep 26, 2019
Evertrhing was great!!
The service was great and the people were very helpful and informative..
Recommended: Yes
Natalie
Sep 18, 2019
Great People
Tanya was super helpful in helping me to open up a storage unit and making sure everything was perfect. I'd highly recommend this place.
Recommended: Yes
J K
Aug 04, 2019
Helpful service, easy access, mostly clean
Helpful woman at the front desk, easy access after hours, a few cobwebs but very clean otherwise
Recommended: Yes
Takenya
Jun 02, 2019
Excellent customer service
Excellent customer service and prices are affordable рџ‘Ќ
Recommended: Yes
Alphonsa
Apr 29, 2019
Pleasant environment
This storage facility is just what I needed. Reasonable pricing.
Thank you,
Recommended: Yes
Jasmine
Apr 17, 2019
Good deal
Inexpensive, easy, and friendly. If I need to store more stuff they’ll be first on my list.
Recommended: Yes
Ronald Allen
Mar 03, 2019
Easy and Smooth process. Good location
Good customer service and great location.
Recommended: Yes
Tara
Feb 22, 2019
Comfortable
I like this storage facility because people don't bother you, and everyone is very nice!
Recommended: Yes
Michael
Jan 07, 2019
Things was good, price good, people good.
Everything was good,everything was fine,the customer service was good.
Recommended: Yes
Marie
Dec 30, 2018
Excellent service
Customer service was great I move in with ease storage space was very clean the price was excellent Thank you guys for a great experience
Recommended: Yes
Michael
Oct 27, 2018
A repeat customer
When I need off-site storage, I go to Larry at CubeSmart, though I have been doing business with him when his location was known as UStore. This is my third time renting there.
Recommended: Yes
Lakeisha
Sep 30, 2018
Awesome Customer Service
Quick and fast service at the front desk!
Recommended: Yes
Christine
Feb 22, 2018
The customer service before and after commuting to the usage was excellent.
The customer service before and after my commitment was excellent. I would highly recommend the facility. The only negative I found was the cost of insurance. We should be able to choose a smaller insurance with a smaller amount or at least a reduction in the admin fee. Once I pay the initial admin fee the following months should be free or reduced.
Recommended: Yes
Kierra
Dec 10, 2017
Great place
Great place.But the payments could be a little lower
Recommended: Yes
Singer
Nov 27, 2017
A no hassle, pleasure doing business.
Your representative in Richmond VA, is well manarded, Informative, and very knowledgeable to the needs of your customers. Thank you again for your services.
Jeremy Singer
ЁЯШО
Recommended: Yes
Douglas
Nov 26, 2017
Super Happy Fun Hour
The storage representative at this address was kind, courteous, and remarkably helpfull. Will recommend to my associate's, friends, and family.
Richmond Va
Recommended: Yes
D.S.
Oct 27, 2017
Always a great experience
I've used this facility three times in the past 7 months (I still have two units there) and they have always been easy to work with, move in and paperwork etc and answering any questions. The price is right , location is convenient and facility secure.
Recommended: Yes
Deborah
Oct 25, 2017
Excellent experience
Ive used this facility for about a year and they are always helpful
Recommended: Yes
Deborah
Oct 23, 2017
Great experience
Very easy to work with on all levels.
Recommended: Yes
Veronica
Feb 19, 2017
Staff was friendly
I love the location it's really close and convenient. It's clean and quiet and just what I needed.
Recommended: Yes
Jarelys
Feb 04, 2017
Great place, great price
Great place, great price, great customer service
Recommended: Yes
Steven
Jan 28, 2017
great service cheap and easy
great staff simple storage place.
Recommended: Yes
PAUL
Nov 02, 2016
nice storage clean easy excess
like location close to home easy to get to roomy easy to drive up to .would tell others about this location.rental fee not bad don`t like had to pay $12.ins. fee
Recommended: Yes
Thomas
Jun 04, 2016
Great storage for great price!
Completely satisfied with the storage unit. Friendly manager and couldn't beat the price. I looked at storage all over Richmond area and they had the lowest price on the size unit I needed.
Recommended: Yes
HEATHER
May 02, 2016
Great, quick and easy!
Recommended: Yes
Morgan
Mar 10, 2016
Easy process.
It was safe, quick, and easy. I would recommend this place to others.
Recommended: Yes
Kathleen N
Jan 01, 2016
5 STAR RICHMOND AREA storage
I recently relocated to Richmond and found a need for a storage unit as mist older homes have no garage and damp basements- and most apartments do not have in building storage available to rent.
Arrangements for reservation were made by phone and manager called to tell-confirm- what a great welcome. They found me a convenient unit that was easy to unload the contents of a 26' uhaul into.
Very clean premises and unit and terrific value.
Recommended: Yes
JULIA
Nov 04, 2015
The customer service rep, A J, was professional, helpful and patient with my moving circumstances. He very pleasantly walked me through the registration process while I was driving because I could not make it before the facility closed. I don't know what I would have done without him. A HUGE THANK YOU!
Recommended: Yes
Nichole
Oct 26, 2015
Great management team!!!
At move in, Manager was extremely helpful, he even loaned me a pad lock in the interim. Very grateful!!!!
Recommended: Yes
Brigitte
Oct 26, 2015
Best customer service, Thank you!
Always super friendly, convenient...highly recommend it!
Recommended: Yes
Catherine
Oct 17, 2015
Great Service
A.J. is an excelled service provider. He was very helpful and kind. Thank you so much. Give the guy a raise.
Recommended: Yes
Douglas
Oct 14, 2015
Place is well lit at night. Staff could be friendlier.
Front desk staff could be friendlier, although he was efficient. Unit was clean and a decent price. $12 insurance fee every month, so account for that.
Recommended: Yes
James Ricks
Jul 24, 2015
Great Place for storage
Very professional staff and a seemingly safe facility. Lightbulb in the unit didn't work, even when changing the lightbulb, so there may be some electrical problems, but that was really the worst of it.
Recommended: Yes
Thomas
Jul 23, 2015
Wonderful!
I needed a storage unit upgrade at the last minute and they took care of me.
Recommended: Yes
mary brett
Jun 21, 2015
Very personable front desk person who went out of his way to get us started.
A service and pricing. Beautiful facility with secure premise
Recommended: Yes
Jennifer
Jun 09, 2015
Friendly manager, clean place, good price.
The place was nice and the manager worked with me on price and options. Helped me figure out what size was best by calculating floor space and showing me two different units. Definitely satisfied!
Recommended: Yes
Kelsey
May 11, 2015
Great, friendly customer service
I was super impressed by the customer service. They really helped me pick out the perfect space to store my belongings.
Recommended: Yes
Samantha
May 11, 2015
Friendly and efficient
This company made moving into the storage unit extremely easy. Overall, the pricing was not too bad and the customer service was excellent. I would recommend this company to a friend.
Recommended: Yes
rayelle
May 10, 2015
Great customer service
Got great customer service and I would recommend this storage company to anybody
Recommended: Yes
Nathaniel
Mar 02, 2015
Prompt service, helpful staff. Got me hooked up with the unit I wanted in no time at all.
Recommended: Yes
Kee'Sha
Jan 27, 2015
I love it.
I like everyone and everything about these guys.That's basically all that needs to be said!
Recommended: Yes
Thomas
Oct 30, 2014
Professional and very pleasant customer service representative.
Recommended: Yes
Kathy
Sep 27, 2014
My representative was super helpful! I was so satisfied with the level of service. He was thorough and pleasant. Awesome experience.
Recommended: Yes
Jackelyn
Jul 13, 2014
Great storage space!
Recommended: Yes
Taneika
Jul 10, 2014
The customer service was excellent. All my questions were answered and the manager really made my experience a positive one.
Recommended: Yes
Sanda
Feb 20, 2014
Very nice!
Recommended: Yes
yanea
Jan 02, 2014
Recommended: Yes
Chandra
Oct 29, 2013
Very nice, helpful people. Best customer service.
Recommended: Yes
Vanessa
Oct 15, 2013
Recommended: Yes
Lisa Tew
Jul 09, 2013
A good experience
The customer service was excellent. Very friendly and available.
Recommended: Yes
Lekeisha
May 30, 2013
Very pleasant ... exceeded my expectations
Recommended: Yes
George
May 18, 2013
The people who helped me out was great, and treated me as a person rather than just another client!
Recommended: Yes
Brittany
May 09, 2013
Recommended: Yes
Sam
May 07, 2013
I needed some storage over the summer and all the places I looked at were really expensive until I found you guys. The guy who worked there was one of the nicest and most accommodating workers I have ever met and there was a lot more room than I thought. Overall it is very good.
Recommended: Yes
J Madison
Apr 09, 2013
great experience with staff for a monday.
Recommended: Yes
Dallas
Mar 19, 2013
The staff was friendly. With their help I managed to get my paperwork done fairly quickly. Ended up moving in right away.
Recommended: Yes
Amanda
Mar 01, 2013
Recommended: Yes
T.Croak
Feb 24, 2013
great experience overall
Staff were friendly and helpful. Everything went as expected and all of the people were dealt with were courteous, pleasant, efficient, and patient when we couldn't get the security gate opened. Only complaint is that the ceiling light in our unit seems to be broken.
Recommended: Yes
Lutisha Leavy
Aug 07, 2012
Great Storage and Prices!!
I was very pleased with my move. Cindy and her husband was very polite and helpful as well as patient. I felt very comfortable knowing they live on the property as well. I would recommend here to anyone.
Recommended: Yes
