Public Storage - Sterling - 21360 Gentry Dr

21360 Gentry Dr
Sterling, VA 20166
22 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$78.00 - $281.00
Available Units: Show All
5' x 10' Unit

Climate controlled, Roll up door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $78.00
per month
$110.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $98.00
per month
$137.00
No CC Required
Reserve
10' x 10' Unit

Roll up door, Floor 1, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $120.00
per month
$167.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $135.00
per month
$189.00
No CC Required
Reserve
15' x 10' Unit

Climate controlled, Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $200.00
per month
$314.00
No CC Required
Reserve
10' x 20' Unit

Climate controlled, Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $281.00
per month
$356.00
No CC Required
Reserve

About

Features

  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Public Storage - Sterling - 21360 Gentry Dr at 21360 Gentry Dr?
On a scale of 1-5 the Public Storage - Sterling - 21360 Gentry Dr at 21360 Gentry Dr receives 5 out of 5 stars based on 22 reviews.
Does Public Storage - Sterling - 21360 Gentry Dr at 21360 Gentry Dr offer climate Control Storage?
Yes there are 5 size options for climate control storage units at the Public Storage - Sterling - 21360 Gentry Dr at 21360 Gentry Dr.
What is the cheapest storage unit option at the Public Storage - Sterling - 21360 Gentry Dr at 21360 Gentry Dr?
The cheapest storage unit option is $78.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 9:00 PM
Is the Public Storage - Sterling - 21360 Gentry Dr fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Public Storage - Sterling - 21360 Gentry Dr?
No, there are not security cameras on site.
Are there moving supplies for sale at Public Storage - Sterling - 21360 Gentry Dr?
Yes, there are moving supplies available for sale at Public Storage - Sterling - 21360 Gentry Dr
What type of payments are accepted at Public Storage - Sterling - 21360 Gentry Dr?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, amex, mastercard, discover).
Are handcarts available to assist with moving at Public Storage - Sterling - 21360 Gentry Dr?
No, handcarts are not available.
Is there a military discount at Public Storage - Sterling - 21360 Gentry Dr and if so how much?
No.
Is there an elevator at the Public Storage - Sterling - 21360 Gentry Dr?
Yes, there is an elevator available.

Customer Reviews

5 out of 5 stars - based on 22 reviews
Moses Ndugwa Aug 28, 2023

Great service and super рџ‘Њ clean..

I felt at home and I intend to stay longer than intended....Thanks to management and staff..

Recommended: Yes

Beatriz Baires Apr 13, 2023

Good for the price

Could use an upgrade with paint and such. The elevator lags a little bit as well.

Recommended: Yes

Flora Teye Sep 12, 2021

Perfect place for storage

Nice Perla was great and helps you

Recommended: Yes

Phil Vogel Feb 21, 2021

Conveniently Located, Clean, and Helpful Staff!

I'm very pleased with Public Storage Sterling. Super help staff (Perla) walked me through the check in process and gave me expert advice. My 10x20' unit is perfect for my storage needs. I highly recommend these folks and the pricing is great too!

Recommended: Yes

Alex Nov 14, 2019

Public Storage in Sterling

Perla is the manager at the public storage location I used and she is very knowledgeable, friendly, helpful, and accommodating. Overall, the facility is fairly clean and very secure. There are gates going in and out which you have to type your pin code to get in and out. The storage doors can be easily locked.

Recommended: Yes

Denise Jun 20, 2019

Great Customer Service

Perla was awesome! She took the time to listen and recommended the appropriate storage space and supplies.

Recommended: Yes

Macy Kaminski May 30, 2019

I gave an excellent rating due to the...

I gave an excellent rating due to the employee who helped me through every step of the way. She was an amazing, thank you so much Perla! The property was well maintained and had excellent security. Would definitely recommend to family and friends.

Recommended: Yes

Bobby Caudill May 07, 2019

Great facilities and local service, but...

The facilities are top notch and the customer service from the local rep, Josh was stellar. I do, however, have an issue with the corporate policy of not granting the $1 move in special to existing customers. I'm sure you're all covered, that it's written someplace in all the fine print on the web application, but, I was caught off guard when Josh advised me that the special didn't apply to me. He was professional and polite about it, so, I had no issue with him. But, really? So, let's get this right, a loyal customer cannot get a free month but someone new off the street can? Had I paid more attention, I would've taken my new business to a competitor. It's just storage so there's not many way to differentiate from my perspective, beyond cost. Now that I'm aware of your policy, when I arrive in my new location, I won't even bother looking at your properties. Why should I? There's zero benefit to being loyal to you. Time to rethink your loyalty strategy. You couldn't possibly have it any more wrong.

Recommended: Yes

Nicole Jan 03, 2019

Great Service

Customer Service is Great!! Quick and easy check in. Property is very clean with good working hand carts

Recommended: Yes

Shar Baran Dec 12, 2018

Perla

Perla, the manager, is absolutely fantastic! She took care of my questions, needs, was very cordial and sociable. She puts a lot of care and work in keeping her building and storage grounds up to standard. We have used this storage company and this particular area before and even though we looked at other companies...we decided to use this Public Storage unit again due to Perla and her dedication to customer service!!

Recommended: Yes

JIsaacW Jun 12, 2018

The facilities are clean and well...

The facilities are clean and well maintained. The staff here are friendly and respectful especially Fariba. Prices are competitive and access to the units are efficient and secure.

Recommended: Yes

Lara Andino Oct 18, 2017

We just moved to Va and Perla was so welcoming. She made the process easy and explained everything to us. She was very friendly and gave great customer service. The storage was well kept and very clean

Recommended: Yes

Jenny Dibbs Oct 15, 2017

Pearl it has been amazing best customer service of anyone I've dealt with bar none. I have recommended several of my friends because I like her so much and she's very friendly and efficient. You are very lucky to have such a great employee!

Recommended: Yes

Nadeija Johnson Sep 28, 2017

I would like to say that Miss Perla is the best woman that ever lived she treated me like a friend and made sure that I was taking care of to the best of her ability. The property is really clean and well taken care of I feel safe with my belongings staying there. She offers the best customer service that I've ever seen and she's really a blessing. I will continue to rent my storage from her and no one else thank you Miss Perla!

Recommended: Yes

Kris King Sep 15, 2017

My husband and I were coming off the road from a long road trip from the Houston area just after Hurricane Harvey, and we needed to get things unloaded as we were eager to drop off the truck and car carrier, get to our destination and rest! This would not have been possible without the helpful willingness of Perla, the facility manager. She stayed after hours to accommodate our needs. If you are concerned about customer service getting lost in the "big brand" feel of a company such as Public Storage, you don't have to worry about that at this location as long as Perla is around.

Recommended: Yes

Marilyn Keating Aug 21, 2017

Perla, the manager of the facility is exceptional! She is very knowledgable and provided very helpful suggestions, and provides excellent customer service. Perla keeps the facility is absolutely spotless - amazing for a very active site. We have rented several storage units across the country and her facility is by far the best. I would highly recommend any storage facility that is managed by Perla!

Recommended: Yes

Laura Inks Jun 13, 2017

The location on Gentry Drive in ...

The location on Gentry Drive in Sterling is FANTASTIC. Been a customer for several years. The store manager, Perla, is the kindest, most hard-working individual I have ever met. Always smiling and happy to help with whatever I need.

Recommended: Yes

Jerry Jul 02, 2016

A case of "so far, so good"!

Nothing has occured so far that would have caused a burr under my saddle! Keep up the god work!

Recommended: Yes

Yvonne Franz Mar 15, 2016

excellent

I have had the best experience. Mark was very helpful and gave me any information that I might have forgotten to ask. This place has great security and everyone is very helpful. I strongly suggest you go with this company.

Recommended: Yes

Joel Gardner Dec 09, 2015

New account

Very complete and efficient handling opening new account. Facility had been upgraded since I had had a rental there under previous management.

Recommended: Yes

Tammy May 12, 2015

Excellent service

Manager went above and beyond in the pouring rain.

Recommended: Yes

Luis Negrete Mar 28, 2014

I would recommend this company to anyone.

Perla is very professional and qualified person. She is very helpful and we are very happy to be a customer in her storage.

Recommended: Yes

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