Tommy Wilkens
Sep 27, 2023
Excellent professional service
We highly recommend. Fast, clean, professional, pleasant, first class. Tommy Wilkens.
Recommended: Yes
Tommy Wilkens
Sep 27, 2023
Outstanding service first class
Professional, pleasant, first class, very pleased, highly recommend.
Recommended: Yes
Scott Recher
May 19, 2023
Great looking facility
It is easy to get into and place items in the storage area
Recommended: Yes
Denny B
Apr 24, 2023
Great place to store items !
Move in went easy and smoothly ! Great facility!
Recommended: Yes
Daniel Young
Aug 17, 2022
Excellent service
She was very nice and very helpful thank you
Recommended: Yes
Linda whitt
Jun 28, 2022
Quick and easy and the lady at front desk super nice
Overall experience was fast and easy
Recommended: Yes
Tommy
Jun 04, 2022
Quick, easy, great service, affordable
Got reserved and checked in in no time. The lady at the front desk was extremely helpful and polite.
Recommended: Yes
Shane Byrd
May 23, 2022
Checking in was very easy and fast
We got our unit fast ,pulled in and found our unit easily. Loading is was easy. Thanks for the go experience.
Recommended: Yes
Bonnie Morris
Feb 28, 2022
Very nice people and very clean
Great employees and in great location
Recommended: Yes
Jeff Martin
Feb 06, 2022
Friendly service and nice facility.
I had a great experience with this facility, especially being a first - time customer. It was easy to reserve my unit and ultimately move in.
Recommended: Yes
virginia monganbarton
Nov 24, 2021
Clean friendly and easy to do business with.
Hours are good and easy to access. online pay is easy as well.
Recommended: Yes
Melissa Dunn
Nov 22, 2021
Safe, Clean and wonderful customer service
I have used this facility many times in the past and would not go anywhere else and trust that my things will be safe and well looked after while they at this facility!!!!
Recommended: Yes
Carlla Armsworthy
Oct 11, 2021
Price
I feel the price is high for a 5x5. $63.00 a month.ЁЯШФ for someone on social security.
Recommended: Yes
Wendy Beckner
Sep 10, 2021
Nice and clean
The young lady that i spoke with was very helpful helping me get into the gate I'm not any good with the electronics we have 2 use 2 day. Thanks again A happy customer
Recommended: Yes
Bill Waldron
Jul 27, 2021
Very friendly and accommodating!
Clean very well taken care of, very nice facility!
Recommended: Yes
Shelly
Jul 21, 2021
great customer service
Wonderful customer service. Very clean, feels secure.
Recommended: Yes
Kara Joyce
Jul 16, 2021
Pleasant experience- made easy
It would be nice if it were a little closer but it works for me!
Recommended: Yes
Virginia Monganbarton
Jul 12, 2021
Wont use anyone else; on & off over 23 years
I have used Winters on & off for over 23 years, years at a time.Both my daughters have as well, knowing my experience with them. Wont use anyone else. Friendly, clean, helpful and efficient.
Recommended: Yes
Wes Chisom
Jun 28, 2021
Great service!!!
Donna was very friendly and professional. She called me as a reminder that she close at 4pm on Saturday. Got there and was waited on in no time. She answered all my questions and concerns. It was great service on a late Saturday afternoon. Thank you...
Recommended: Yes
William Bell
Nov 30, 2020
Nice.
Nice place can rent storage and a u haul truck with out a lot of running around.
Recommended: Yes
Linda
Jul 29, 2020
I love family owned and run
I have had my best experiences storing at family owned storage facilities. It's clean, safe, and the hours, location are great! Brooke was terrific on sign in.
Recommended: Yes
David Shimp
Jun 12, 2020
Easy access and clean.
Rented a climate controlled unit. Person at sign in was pleasant and helpful. Nice to have service cart available at the entryway. Unit was clean.
Recommended: Yes
Jennifer Smith
Apr 16, 2020
Easy entry and access
Very helpful and easy registration even during the challenges of COVID 19.
Appreciate the office staff.
Recommended: Yes
Michelle
Mar 30, 2020
Nicer facility
It has good security and is clean looking. It could be a little better on the temp for the temp controlled units as it was quite hot last night.
Recommended: Yes
melissa
Sep 05, 2019
2 thumbs up!
Customer service at Winters was excellent. Staff was very friendly and easy to work with. Facility is very clean and I believe my items being stored are very safe and secure. Easy access.
Recommended: Yes
Chelsea Farley
May 11, 2019
Friendly, clean and affordable!
These guys have a wide variety of storage units to chose from! They are friendly helpful and caring. The security at this location makes you feel very comfortable to leave you items there.
Recommended: Yes
Erica
May 05, 2019
Easy!
Easy booking and move in experience!
Recommended: Yes
Katy
Mar 13, 2019
Pleased Customer
Best Prices in town! Paperwork was very fast and effective. Customer service could have been a bit better, but the price and experience overlook those issues.
Recommended: Yes
Thomas
Jul 25, 2018
Great
I like it very clean and a nice customer service
Recommended: Yes
Bruce Hartman
Mar 20, 2018
Nice people-so far.
I just moved in because of the special price. I wouldn't be there at the regular price.
Recommended: Yes
Norman
Jan 21, 2018
very nice
great location to my home. great customer service
Recommended: Yes
Jennifer
Oct 10, 2017
Fast and friendly!
Staff was fast, friendly and thorough. Unit was clean. They have optional automatic withdrawals for the monthly payments, too.
Recommended: Yes
Lydia
Aug 09, 2017
Fast and Friendly
I was able to sign up over the phone and move in that same night seamlessly. Best sign up ever.
Recommended: Yes
Kristina
May 26, 2017
great service!
great place, great location - i would recommend
Recommended: Yes
Shirley R Hartwell
May 18, 2017
Excellent
Customer service and rental unit was excellent. I would recommend this facility. S
Recommended: Yes
Eric
Apr 17, 2017
great service, fast, safe
our experience with Winter's was great- we were able to move up our move-in date without difficulty. the hours are appropriate, easily accessible units, affordable rates.
Recommended: Yes
Meredith
Feb 23, 2017
Highly Recommended!
I would highly recommend this Winter's Storage in Vinton. The move-in process was easy and the unit was very clean. The prices can't be beat either!
Recommended: Yes
Aimee
Feb 12, 2017
Recommended
Friendly, professional staff and adequate facilty.
Recommended: Yes
Kim
Oct 30, 2016
Excellent experience
This was the best part of my move. Everything was as promised and I have absolutely no complaints. The staff is great. Friendly and helpful. Thanks for a great experience.
Recommended: Yes
Rebecca
Jul 03, 2016
Efficient friendly clean convienient
Great experience. Have used other storage facilities and this is the best by far.
Recommended: Yes
Robin
Mar 30, 2016
Was pleased with the Winter storage
This is the 2nd time I've rented from Winters storage. The 1st experience was great. I was able to have access to my storage at my convience. The security was great as well...
Recommended: Yes
Feb 16, 2016
Good service and pleasant staff.
Recommended: Yes
Donna
Feb 12, 2016
Courteous and helpful staff.
Very satisfied with unit. Rates reasonable.
Recommended: Yes
Kara
Feb 09, 2016
good place
I do not have anything stored there yet so I cannot rate everything, however, the site appears secure, the pricing is as expected, it is very clean, and the woman working in the office is fantastic!
Recommended: Yes
Dominic
Jan 11, 2016
great value. good service.
Office was at a separate location from the unit which was slightly irritating and the check in took a bit longer than expected but the service was super friendly and the unit was clean and as described. Concrete slab was rough rather then smooth. Worked fine for us but may be a concern for others that want to slide heavy items into the units.
Recommended: Yes
Patricia
Dec 22, 2015
Quick and easy!
I needed a unit fast, and had one in less than a week. The unit was a little difficult to find since it wasn't behind the main office, but the cost was reasonable and the staff very informative and made sure I had everything I needed.
Recommended: Yes
HEATHER
Oct 22, 2015
Excellent prices and customer service.
Excellent prices and customer service. Facility is secure and clean
Recommended: Yes
Jackie Smith-Russ
Oct 21, 2015
jusr relocated back home in roanoke
I have just relocated back home in roanoke after over 6yrs was in dire need of 10x20 climate controlled unit winters storage all around had everyone beat as far as pricing climate controlled secured and video surveillance. Helps me feel more at ease with my insecurities especially with my parents possessions that hold deep sentimental value. They even had 2 wheel dolly and a moving cart for their customer convenience
Recommended: Yes
Ernestine
Oct 10, 2015
A nice perfect fit!
Nice little unit that really fit our needs. Prompt fast service too.
Recommended: Yes
Timothy
Jul 02, 2015
Friendly service
The place is great and price is right
Recommended: Yes
Marlene
Jun 19, 2015
Everyone was most helpful and the storage unit was much needed!
It was easy to reserve the unit and the pricing was good. Thank you for your help and friendliness.
Recommended: Yes
Melissa
Jun 19, 2015
Very good at main location but second Vinton Rental area was hard to locate. No phone book listings and I only found it once onlime
Recommended: Yes
Jonathan
May 29, 2015
very clean unit had to upgrade but price was great
I have used winters be for and i wouldnt trust my classic harley to store at a local harley shop but i do at winters thank you
Recommended: Yes
Julia
May 27, 2015
You guys are awesome!! thanks!!!
This was so easy to do! I so recommend this service!!!
Recommended: Yes
Josh
Apr 28, 2015
Nice company but not a nice location for storage
We needed to go with the cheapest storage we could find and unfortunately we realize this is a pay for what you get type of deal. For around 10$ more a month we can get a much safer location with cameras and a gated entry. This location has none of those things and due to the set up there, we are considering finding a new place next month. This is not the fault of the business. They warned us about this location and advised us to take the other location that is much safer. I guess we should have listened. So to clarify, we would recommend Winters, just not this downtown location.
Recommended: Yes
Victoria
Apr 06, 2015
The lady was awesome and very nice. Glad this is the storage unit i decided on.
Recommended: Yes
carrie
Mar 04, 2015
great
The staff was super friendly and helpful. The space we rented was at a fantastic price.
Recommended: Yes
Christina Atkins
Jan 11, 2015
excellent transaction!
The lady that assisted me was very friendly and helpful. The paperwork was done, and all I had to do was sign, show ID and pay. The facility is clean, and very user friendly.
Recommended: Yes
Grace Elena Hughes
Dec 02, 2014
great pricing and outstanding customer service
The lady was very helpful of where to find my unit. And she was very helpful with explaning the rules and expectations and the payments. Very friendly
Recommended: Yes
Joshua
Nov 29, 2014
It was a good price and friendly helpful people. They where one of the few places that had a unit in the size i needed
Recommended: Yes
Tonya Allen
Sep 07, 2014
very secure fast and friendly customer service
They young lady was very patient with an irate customer that called in while I was waiting. I would recommend this facility to anyone.
Recommended: Yes
Regina
Aug 23, 2014
Recommended: Yes
Frederick B Quackenbush
Jul 22, 2014
No surprises, everything was exatley as stated.
Recommended: Yes
Caitlin Carper
Dec 26, 2013
I was able to move my stuff into storage on a short notice and everyone was very helpful with any questions I had.
I was able to move my stuff into storage on a short notice and everyone was very helpful with any questions I had.
Recommended: Yes
Lisa suthers
Dec 16, 2013
Great service
This is my second time using this facility. The units are clean and the staff is friendly and very helpful.
Recommended: Yes
Jeffrey
Oct 02, 2013
First time there to rent a space could have been alot quicker
Recommended: Yes
