Alexandra Marcial
Sep 04, 2023
Amazing space for the price.
It was easy to access and luckily one of the first units opening the door which made moving in a breeze.
Recommended: Yes
L.P. Williams
Apr 26, 2023
Good Pricing. Staff was excellent.
The staff was great to work with. The prices are affordable and accessible locations.
Recommended: Yes
Lynn
Apr 21, 2023
Summary Comment
Nice facility...price is really good for storage size.Thank you again.
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Recommended: Yes
David
Jan 24, 2023
Great service
Helpful friendly and very knowledgeable
Recommended: Yes
Rebecca A Wilhite
Aug 25, 2022
Very friendly and affordable storage unit
The staff here is very friendly and the unit was one of the most affordable prices that I found in Virginia Beach. Very happy that I got a large unit for less than smaller units at other locations. Unit has a ceiling light in it which is very convenient. Multiple gates to enter and all your moving supplies are available in the office.
Recommended: Yes
Gerald Barwick
Mar 18, 2022
Good Job
Nice Facility and Clean would recommend to Friends.
Recommended: Yes
Erling Peterson
Nov 01, 2021
Good overall storage value
The pricing is reasonable. The staff were courteous, efficient, knowledgeable and friendly. The paperwork was more than expected. The unit smelled a bit from mildew and I wished I had more time or come early to disinfect it. The entry and exit were easy to maneuver and the inside lighting acceptable.
Recommended: Yes
Cory Ruprecht
Jul 24, 2021
Very convenient location and staff always helpful. Highly recommend
I've had units for a long while and occasionally there've been some problems. But they'very always been handled promptly and courteously. Kim has bee consistently helpful with everything we needed, and has a great sense of humor on top of that!
Recommended: Yes
Krystle
Jul 06, 2021
Nice example
Great experience... will use again !!!
Recommended: Yes
Amara
Apr 19, 2021
Awesome customer service!
The man at the office was great and friendly. Had everything ready for me and answered all my questions!
Recommended: Yes
Wanda
Jan 06, 2021
Disappointing customer service and cleanliness
I have had a unit for approximately 4 years. In past year and half there have been several new employees. The building is no longer kept clean, roaches are showing up dead and alive in hallways. Outside the buildings are not kept up. My experience is when things cosmetic go downward the more important things plummet also. After arriving on several occasions to a secure code door being left open, people blocking exits and the employees will not address time has come to move. I think the last straw was walking in the bathroom with tiolet paper all over floor and trash overflowing. I no longer feel as facility is safe, clean or secure.
Recommended: No
Maggie Williams
Jan 04, 2021
Very easy. Customer service was fantastic
Thoroughly enjoyed everything about my trip to this facility.
Recommended: Yes
Carol P
Jun 09, 2020
Very pleasant personnel.
Will highly recommend Life Storage. Very helpful and informative. Excellent customer service.
Recommended: Yes
Christopher P Combies
May 20, 2020
Very good information, direct and to the point
Unfortunately I had a conflict with another person that rented a space at this facility, i store my vehicle at this facility and needed the other renter just to move his vehicle for a quick minute so I was able to back my car out of unit. The other renter became irate using treating language and bodily harm, i reported this information to those at the front office they took immediate action with the other individual (renter) come to find out that with his actions and words he was asked to clean out his unit and leave the grounds. It was great to see that Life Storage and it's employees have the backs of the average Joe's just trying to go from day to day without any hassls especially when all this gentleman had to do was move his truck out of the way. So two thumbs up to storage facility as well the employees that had my back, Thanks Again Chris Combies
Recommended: Yes
Raydance
May 05, 2020
Thank you!
Nakia was amazing! Fast response. She did everything to make sure I found my unit and assisted beyond that.
Recommended: Yes
Jefferson
Apr 04, 2020
Great deal, unit has damp smell, probably why it was inexpensive
Great price, agent was great. Unit has a damp smell so probably why it was a good deal
Recommended: Yes
Bob
May 16, 2019
Helpful staff and good central location.
I found the staff very friendly and helpful in both storage space selection and reviewing operating the new cylinder lock operation. I would definitely recommend this facility.
Recommended: Yes
Cynthia M Mogan
Apr 15, 2019
Easy
Easy process, clean, good prices
Recommended: Yes
Theresa
Mar 25, 2019
Easy!
Amber is awesome and I was so grateful for her help !
Recommended: Yes
Tom Trumbull
Mar 25, 2019
Quick & Easy
Unit is exactly the size and price I need. Convenient access hours.
Recommended: Yes
Joseph
Mar 19, 2019
Easy start
Simple and easy. Nothing crazy. Nothing hidden.
Recommended: Yes
Vickie
Mar 12, 2019
Customer service was fantastic !! Very helpful with my move in needs.
Jessica in the office was so helpful with my check in and getting arrangements for my move in. She was a good sport working past office closing time. Other places would have said come back the next day. Will definitely recommend them to family and friends.
Recommended: Yes
Robert
Feb 08, 2019
Very clean, easy access
The staff is super friendly and corteous!
Recommended: Yes
Sarah
Jan 31, 2019
Well kept facility and superb customer service!
Everyone was super helpful and the storage unit was exactly what I expected!
Recommended: Yes
Cheyenne
Jan 19, 2019
Great deal
Amanda is very nice and knowledgeable. They had a great deal going on with one of their spaces. Great customer service. Made sure I was getting the right size for my things.
Recommended: Yes
Hailey
Dec 19, 2018
Easy
Great service and happy people
Recommended: Yes
Bryttany
Oct 28, 2018
Quick and Easy
Very easy process, Amber was a pleasant breath of air on a day that was exhausting. Facility is nice and clean, and most importantly, secure.
Recommended: Yes
Kristina
Jul 19, 2018
FINALLY FOUND THE ONE
I am so pleased with life storage, I just cant even tell you the nightmares I've had with some storage places. It's just ridiculous. But life storage was so easy to move in to, the staff is so friendly and sweet, and having access up to 10pm has been a life saver! Thank you!!
Recommended: Yes
Mellisa
Jul 05, 2018
Great customer service!!
Great customer service here. I was very happy with all the help from the ladies in the office.
Recommended: Yes
Barbara
Sep 18, 2017
Great place! Friendly and clean!
Very satisfied with this facility!
Recommended: Yes
Victoria
Sep 10, 2017
Everything went as planned
Place was nice we got a lock that no one can break and they offered insurance which was nice.
Recommended: Yes
Owen
Jul 25, 2017
Great Place
Staff was friendly and units are great - highly recommend.
Recommended: Yes
Owen
Jul 17, 2017
Great Place
The staff was very helpful and facility was extremely accessible, clean and up to date
Recommended: Yes
daniel
Jul 07, 2017
Good to go
Good to go. They were able to get me in quickly. Sparefoot was a bit misleading. The ad( I took a picture) said the second month is free. Life Storage told me it was 1/2 off instead.
Recommended: Yes
Shannon
Mar 28, 2017
Decent pricing but excellent service
Everyone we've dealt with has been fantastic. I enjoy the e-mailed information. We obtained the room due to the new facility, the climate control and the great up-front pricing.
Recommended: Yes
Karen
Mar 11, 2017
Wonderful
Very kind and polite, would totally recommend to everyone
Recommended: Yes
Karen
Mar 04, 2017
Wonderful
The place is clean and convenient
Recommended: Yes
Karen
Mar 03, 2017
Everyone was nice and professional
The place was clean and my unit was easy to get to
Recommended: Yes
Karen
Mar 01, 2017
Wonderful
Your place is nice, clean, and very affordable
Recommended: Yes
David Weber
Feb 05, 2017
Great place to store your stuff
Going through construction hence the 4 for cleanliness but the place was great.
Recommended: Yes
Patricia
Feb 02, 2017
Excellent value for price
Went out of their way to get us in at the last minute AND with a great price
Recommended: Yes
Tonia
Jan 31, 2017
Would use again
Great staff. Nice clean units. Very accommodating.
Recommended: Yes
Patricia
Jan 31, 2017
Reasonable and close
Worked with us and our busy schedule to make it easy
Recommended: Yes
Michael
Jun 24, 2016
Great seervice
Real hapy with the service the people are real nice
Recommended: Yes
Tim
May 03, 2016
Good location, would like the unit to be a little cleaner and have 24/7 access.
Recommended: Yes
Kalisha
Mar 03, 2016
Great friendly experience
Recommended: Yes
Kalisha
Feb 28, 2016
Friendly Clean and convenient
Friendly Clean and convenient
Recommended: Yes
Shirley
Feb 03, 2016
clean and friendly service great customer service too! Thanks for all your help
Recommended: Yes
Juan
Jan 21, 2016
Awesome
This is a great place and the customer services is outstanding
Recommended: Yes
Steven
Jan 19, 2016
Great facility
Very friendly and great service. Recommended for all
Recommended: Yes
C.W.T.Masonry
Apr 06, 2015
The whole process was easy and affordable.
We love the fact that because we are a business we have 24 hour access.
Recommended: Yes
Thomas
Mar 29, 2015
Excellent. Paul was extremely helpful and met all our desires and requirements.
Recommended: Yes
Angela Ward
Jan 20, 2015
Very, very good experience
The staff was excellent, and free use of their brand new truck was wonderful! My unit was super clean, well lit, and secured. I would definitely recommend this place!
Recommended: Yes
B THERRIEN LLC
Dec 14, 2014
Convenient, many different locations to choose from, fast easy access, pleasant staff, and LOVE SPECIALS!
Recommended: Yes
Glenn
Oct 30, 2014
Great service.
Recommended: Yes
Robert
Jan 16, 2014
The staff was outstanding and very nice.
You can tell they care about their customers
Recommended: Yes
Suzanne
Sep 06, 2013
Smooth and fast
Recommended: Yes
Kathleen
Jul 21, 2013
Convenient, Clean and Customer-Service Star
Uncle Bob's was available, helpful, clean and secure. No complaints - only accolades! Thank you, Uncle Bob's!
Recommended: Yes
Mary
May 02, 2013
Recommended: Yes
Christine
Mar 21, 2013
Great
Recommended: Yes
