Charity Wasicki
Nov 09, 2024
Thank You
Excellent customer service. Had a cold missed my payment check in reservation date the man was very helpful and courteous about the situation.
Thank you so very much for you're understanding I appreciate it greatly with the Insurance ЁЯЩВ
Recommended: Yes
James brennan
Sep 26, 2022
Great
Good value for your money and convenient and fast.
Recommended: Yes
Mya Fruehauf
Aug 11, 2021
Great customer service!
Friendly, helpful, considerate.
Recommended: Yes
Leo Durden
Apr 02, 2021
On-site employee always goes extra mile
Returning customer very happy with office staff to resolve my storage issues
Recommended: Yes
Della Atkins
Jun 12, 2020
The unit is clean and the people that...
The unit is clean and the people that work in the office are amazing!! They explained every detail and made sure I understood everything and if I had questions they explained.
Recommended: Yes
Sarah
May 17, 2020
Great place to store your things
I had a great experience. Very helpful employees. Very knowledgeable on their products and details included. It's very secure and safe.
Recommended: Yes
Amber
Nov 22, 2019
Joe is awesome
Joe, the manager is very helpful and accomadting. Thanks for making it easy.
Recommended: Yes
Peter Armato
Apr 24, 2019
Great experience
Great experience, and great service. Judy was awesome to deal with.
Recommended: Yes
Stacey Baines
Feb 21, 2019
Clean property and units and extremely helpful staff!
The property and storage units were nice and clean and the property manager Judy was super helpful in every way.
Recommended: Yes
Joseph Murphy
May 17, 2018
Squeeze em a little more...
I've had storage units every year for 20yrs, and have never been forced to pay for insurance for one before. Doesn't sit well with me. Units also a bit pricey. Customer service at my location was great tho.
Recommended: Yes
Shawna M Conley
Aug 26, 2017
Every time I go into public storage here in smokey point Shannon always goes above and beyond for her clients making sure evwrything is in order and to our satisfaction. Shannon is always pleasant and always smiling . thank you Shannon for your great customer service you are definitely one in a million ??
Recommended: Yes
Victoria H
Aug 24, 2017
Barbara was a gem. Super fast and efficient. The location is very safe, and the staff are kind and helpful. We showed up with a truck full of stuff and were able to move it right in. We even got a great deal moving in.
Recommended: Yes
Victoria Handel
Aug 24, 2017
Barbara was a gem
Barbara was a gem. Super fast and efficient. We had a truck full of stuff, and we were able to move it right in. They are really safe, nice and easy to work with.
Recommended: Yes
Holly Shipley
Jul 15, 2017
Cindee and Shanon had great customer service. Very pleased. The service rep on the phone was accommodating and helpful. Would recommend this public storage to anyone.
Recommended: Yes
Lena Gable
Jun 24, 2017
Wonderful service. Hidden behind cutting edge kitchen and bath. Very private area for storage it feels safe and secure. Great staff and clean units with interior lights!
Recommended: Yes
Maria Naffziger
May 25, 2017
Very friendly and helpful!
Very friendly and helpful!
Recommended: Yes
Nathan Collins
May 02, 2017
For the most part it was a success
For the most part it was a success. $20 to buy a lock is a little ridiculous though.
Recommended: Yes
Beth Morris
Apr 29, 2017
Friendly, secured gates, secured doors to your storage unit, secured locks. I feel safe with my things stored here. Easy access, worked with me to get into a place fast. Easy access off of I-5, What more can I say. Shannon is amazing person!! Friendly, out going, willing to work with you and answered all my questions!
Recommended: Yes
Bruce Hiles
Feb 23, 2016
EXCELLENT EXPERIENCE IN GETTING STORAGE WHEN NEEDED
Good personnel at the site, good location for us, good facility and helpful personnel, had the extras we found we needed when we moved. I would recommend this facility to anyone who asks.
Recommended: Yes
Sheila Cook
Oct 14, 2015
Move In Experience
I would like to give Ian a big thank you for all his help on the 10/05/15. I got lost coming to get our unit and called. He gave me directions that got me right there. He even stayed after closing since I was in route there. Thank you very much Ian. :)
Recommended: Yes
Marilyn Couzens
Feb 15, 2015
Public is my first choice
Public Storage is my first choice in short and long term storage needs.
Recommended: Yes
Nadine Williams
Feb 15, 2015
Is good in location n price n clean
But I do suggest brighter lights where my storage z there's not enough lighting and kinda wet in there but other than that it's good :)
Recommended: Yes
Travis
Aug 12, 2014
Storage Service
I put my stuff in storage, easy. Took my stuff out. Only issue I had was being bothered by the manager twice for the same stupid thing. Policy said be out of the storage area by 9pm, I was out at 9pm twice, and got reminder calls from them to remind me of the rule of being out by 9pm, I confirmed with her that I was out on time and not late leaving and she confirmed. I don't see the point of being reminded of a rule if your following the rule. It would be like a cop pulling you over while your going the speed limit to remind you to go the speed limit. Just a waste of my time and theirs.
Recommended: Yes
