Michelle N.
Sep 08, 2024
Affordable Easy to Get Storage
I like that it has security gates and code to get in. I like how very easy it was to get a storage space. Many options to choose from but I don’t like to interact with people if I don’t have too and I liked how you provided a lock for the door but refunded the money if we decided on. Not wanting to keep it. The only thing I did not like was that my unit was dirty and had ants crawling in one area of the unit and it was just very dusty and lots of cobwebs or bird feathers which I have no clue how bird feathers ended up in the unit, maybe you get birds in the ventilation above the units? I’d have to sit there or come around more often to see why but overall simple easy going service and I want to ask is the security gates have extra security ? Like it’ll electrocute you if you climb it?? I like that they are trying to make sure your stuff is safe. There are lots of homeless across the street that hang out just because I believe it’s a shelter or resource center across the street. If you were to get an outside unit I’d say make sure to bring a broom and Im not sure who to complain to about the ants issue but I know they give this very detailed pamphlet with the lock inside the unit once you open it about everything you need to know and even helpful tips. Yes I would refer this storage place out to a friend and yes I would use it again if needed too.
Recommended: Yes
Kevin Mungai
Jun 22, 2024
Not a bad place at all
You should work on access time from current 6am to 6pm to at least 6am to 8pm
Recommended: Yes
Ken Roy
Apr 04, 2024
Great experience with my rental
Great experience with my rental
Recommended: Yes
Jairo Mena
Dec 14, 2021
Amazing Front desk attention!
I really appreciate the quick and easy process but, over all, the kind attention that I received at the front desk from the lady that was there. It was really something that was more than I expected.
Recommended: Yes
Mona
Sep 13, 2021
Awful all the way around
Break in to the unit by mine same day I moved in not gated and wasn't told until I already paid and signed contract bad in many ways already!I'll be moving again very soon!
Recommended: No
Cedric
Sep 08, 2021
4.5 Stars
My only problem is that it closes too early or I would of just drop none but 5 stars
Recommended: Yes
Alegra Ramirez
Mar 31, 2020
Great service
Great service
Recommended: Yes
Bruce Wood
Mar 26, 2020
Friendly Staff, flexibility
Great job by my Agent! Had to reschedule my move in appointment 3 times due my issues. Agent was very accommodating to me. Started with a 10 x 10 unit and found this would not work. Moved up to a 10 x 15 unit that fit my needs with great rental rate.
Recommended: Yes
Trina Simmons
Feb 03, 2020
Very very helpful and friendly
Received outstanding service
Would recommend to a friend
Recommended: Yes
Trina Simmons
Feb 02, 2020
Very very helpful and friendly
Very friendly helpful lady behind the counter
Recommended: Yes
Valene Jones
Oct 28, 2019
Great service
Great service! Second time I've used here and both times excellent customer service!
Recommended: Yes
Kevin Bangert
Oct 03, 2019
Space-saving solution
Space-saving solution! Helpful staff!
Stress-free secured storage facilities at many convenient locations offering a variety of storage units for personal and business use. Easy access to spacious storage units. Enjoy!
Recommended: Yes
Ebonie Garnica
Sep 13, 2019
Tiffany was absolutely amazing...
Tiffany was absolutely amazing managing my very stressful situation!
Recommended: Yes
Stephen Vasko
Apr 08, 2019
Very nice employees and the units are...
Very nice employees and the units are very clean and safe
Recommended: Yes
James Neprud
Mar 18, 2019
Great friendly service and good pricing
Great friendly service and good pricing
Recommended: Yes
Tom T
Feb 11, 2019
Tiffany and Brittany are fabulous
Tiffany and Brittany are fabulous and treated us exceptionally well. We were made to feel welcome from the reservation to the move in, and beyond. The Auburn facility is clean, convenient, and safe. Just don't jack up the prices!
Recommended: Yes
Vania Jourden
Aug 27, 2018
Office gals are great
Office gals are great! Tour and set up was fast and easy But the availability hours to the storage leave much to be desired. Bank hours are for banks; not storage especially for working people.
Recommended: Yes
Chad Rae
Jun 25, 2018
Tiffany had a very professional...
Tiffany had a very professional demeanor, was very helpful, and made it easy for me to chose this location.
Recommended: Yes
Justin Trowbridge
May 04, 2018
Staff was vary nice and unit and...
Staff was vary nice and unit and faculty was clean
Recommended: Yes
ELLEN
May 03, 2018
The Office Manager was excellent and...
The Office Manager was excellent and had me assigned a storage unit in no time. I hadn't rented a storage unit before and Tiffany was very helpful.
Recommended: Yes
Debi Allen
Nov 01, 2017
The manager that was on site that day ...
The manager that was on site that day Ron, was very personable, and friendly. He made me feel very welcome and safe to store my things on this site. I would refer friends & family anytime.
Recommended: Yes
Bill Williams
Sep 15, 2017
Brian and rick run a great facility. Thanks guys!
Recommended: Yes
Shauna
Sep 14, 2017
Very helpful
Very helpful
Recommended: Yes
Nic T
Aug 17, 2017
Brian and rick do a great job. Property looks nice
Recommended: Yes
Kara Kilman
Aug 10, 2017
The customer service associate on site ...
The customer service associate on site was super helpful. I had a few concerns being new to the area and was assured that all of belongings would be secure. He took the time to show me the specific unit and I was sold!
Recommended: Yes
Kyo Sam
Jul 18, 2017
Brian very helpful very nice. Go here
Recommended: Yes
Pavlo Nikolovich
Jul 14, 2017
Brian is great help. I had issue finding a spot that will accept my large moving truck. Brian found me a great unit near the gate where I won't have issues getting to or from. Thank you
Recommended: Yes
Bryce S
Feb 22, 2017
Rick the manager is amazing! He's the best storage manager I've seen and I rented lots of storage units in the area and he's always helpful and accualy cares about their people And costumer service witch is key for communication and he called me with a friendly call asking how the move in was ! That's unheard of and now I made the right choice and will continue to rent from them and the facility is always clean and the atmosphere is perfect for me and my needs ! I definitely recommend them to everyone who needs storage !
Recommended: Yes
Douglas Welch
Feb 15, 2017
Great service
Worked with Rick was very helpful and informative had me in and out with unit rented in a half an hour despite a busy office due to an auction
Recommended: Yes