Timothy
Jul 23, 2020
Attendant Monica was very friendly, and knowledgeable
A little shabby but customer service was exceptional and parking for boat was easy
Recommended: Yes
Linda
Mar 08, 2020
Great
They gave great service and the price was reasonable. The unit is the perfect size.
Recommended: Yes
jim Siler
Mar 06, 2020
fix the lights in my unit
fix the lights in my unit
Recommended: Yes
Patricia Diehl
Feb 07, 2020
Very smooth and easy experience from...
Very smooth and easy experience from the reservation on-line to completing the transaction with Savannah on-site. The Property Manager explained every nuance of our agreement in detail and answered clearly and professionally all questions. In and out within 30 minutes including a facilities tour. Couldn't ask for more.
Recommended: Yes
JERRY
Feb 04, 2020
Excellent customer service.
I made my reservation on line, drove two miles to Public Storage, The lady behind the counter said she would be right with me, she was making a phone call, seconds later my cell phone rang, it was Margo calling about my reservation, that is customer service at it's best.
Recommended: Yes
Steven Zacharias
Oct 14, 2019
The manager was super helpful Thank you
The manager was super helpful Thank you
Recommended: Yes
Tim Nichols
Oct 02, 2019
Courtesy is the key
Courtesy is the key. Of all of the facilities I frequent West Bremerton Public Storage is one of the best! Always happy and helpful!
Recommended: Yes
Timothy Merk
Mar 07, 2019
excellent customer service & great...
excellent customer service & great location (right off Highway 3 in West Bremerton)
Recommended: Yes
Craig Kennedy
Nov 02, 2018
My experience with the staff person on...
My experience with the staff person on duty was exceptional. Although she was a trainee and working alone she made every effort to ensure that I my booking was taken care of satisfactorily. I would recommend Public Storage just based on the, staff, ease of transaction, pricing, and storage access. I would take some points away however due to the facility depreciation and amenities. The interior walls between units are thin plywood possibly presenting a security risk and while there was a light fixture there was no light bulb in the unit and the staff explained to me that the electrical was not working on that block and the units have no heating. The personal business is great but I would suggest some structural improvements to the facility.
Recommended: Yes
Adria Stolzenburg
Oct 02, 2018
HIDDEN FEES
HIDDEN FEES! The call center failed to mention 2 hidden fees. 19.99 for a lock that is yours to keep but is useless anywhere but their unit doors, and insurance ranging from $11-15 per month, both are required in order to rent here. After the fees, it would have been cheaper to get a unit somewhere else.The girl in the office was fantastic though, it wasn't her fault the call center failed to mention the hidden fees.
Recommended: No
Kim
Jun 08, 2018
Great customer service and great...
Great customer service and great choices!
Recommended: Yes
Aaron
Jun 04, 2018
Great facility and friendly staff made...
Great facility and friendly staff made the check in process really easy
Recommended: Yes
Brittany
May 10, 2018
Its a good place
Its a good place
Recommended: Yes
Brooke Evalt
Mar 03, 2018
Definitely a God-sent
I have needed to use public storage in 2 different emergency situations. Both times I was satisfied and always got the help I needed from the employees. RAY really went out of his way above and beyond to help us in time of need, and I felt that my belongings were in a good place.
Recommended: Yes
Lisa Laprath
Sep 11, 2017
Very comfortable environment,clean units..Ray was very helpful.
Recommended: Yes
Rachel Evans
Sep 08, 2017
Brenda was very friendly and helpful. Great deals at this storage location too! Yay!!
Recommended: Yes
Charles Hurd
Aug 30, 2017
I went in to pay my sister's bill who stores at a different location and was helped by Ray. This guy is awesome. He has helped my sister with her unit and always has an answer or solution to any issue. If you need storage. This is the place to be.
Recommended: Yes
Anthony Alfera
Jul 26, 2017
I was in the public storage facility in Bremerton at 4505 Auto center way seeing about getting a storage unit. Very impressed with the level of customer service I received. I was helped by Rich Clark who was very knowledgeable on the facility and helpful with my needs. Would highly recommend storing at this storage location.
Recommended: Yes
Aatasi Kim
Jun 24, 2017
I was so impressed with how i was served by miss Brenda. Everything went well, She's a pleasant woman with a great sense of humor.
Recommended: Yes
Errane Southam
Oct 26, 2016
Absolutely amazing and friendly service!!!!
This company cares about its renters for storage. Everyone i encountered was helpful and knew how to make customer satisfaction the priority in their business!
Recommended: Yes
Nick
Aug 10, 2016
Every aspect was very simple.
Fair, easy, and acceptable rental process
Recommended: Yes
Emily Hiquiana
Jan 22, 2015
Great and Affordable!
Every time I move, and I don't have house to move into, I always store my household goods at Public Storage, cause moving can get expensive, so the amount that Public Storage Rents are affordable.
Recommended: Yes
