Theresa Elliott
Aug 15, 2022
Great service and personality to boot
The ladies who manage this facility are fast, knowledgeable, and very funny!
Recommended: Yes
Robert Nieuwenhuis
Jan 06, 2022
No surprises and everyone has been professional
Great communication and follow up. All went as planned.
Recommended: Yes
Habtu Kahsay
Jun 29, 2020
Satisfied
The store manager (employees) was so helpful and professional.
Recommended: Yes
Susan Mahoney
May 04, 2020
Helpful Service
Helpful, friendly staff provide good customer service. Prefer longer hours for availability to units.
Recommended: Yes
Andrew Ryznar
Apr 21, 2020
so far so good 3 days in
so far so good 3 days in, Kind and knowledgeable staff, quick and easy setup.
Recommended: Yes
Tyler
Mar 15, 2020
Clean and easy access for the most part
Great Service, and easy access from the street
Recommended: Yes
Sandra
Oct 28, 2019
Review
Very clean outside areas..friendly workers..easy to get in and out.
Recommended: Yes
Barry Hachler
May 13, 2019
The people at the storage facility were...
The people at the storage facility were very helpful and friendly. Gave us prices for the units before we looked at them. Gave us time to make a decision without any pressure.
Recommended: Yes
Tim Land
Nov 01, 2018
Easy
Easy, from booking it on the internet to coming in and finishing the paper work..the whole thing was done vary fast . The manager that helped me told me and showed me everything thing i was going to ask her before i could even ask...vary cool...
Recommended: Yes
Cameron Poochigian
Aug 02, 2018
Great service
Great service. Fast and easy. Good communication.
Recommended: Yes
Michael Mcnerney
Jul 10, 2018
Lori was great
Lori was great, she took me through the complex and made sure the unit I selected was what I needed. Very clean place.
Recommended: Yes
Jonathan Dickson
Jul 06, 2018
Easy Access
Easy Access, Climate Controlled, Clean, Good Location. Staff very helpful.
Recommended: Yes
Carole Bartenbach
May 08, 2018
The lady who helped me on site was most...
The lady who helped me on site was most helpful however I was not pleased by the differences in price quoted me by telephone vs. what I given on-site. I spoke two times with someone by phone and quoted $183.00 per month for 10x15' unit with rolled up door with special of $1.00 for first month. I write all telephone quotes down and had recorded this for each conversation. The lady who helped me on-site (think her name was Trisha). called a district manager who told her to give it to me for the $183 per month however I had to sign computer screen saying rent was $229 peronth. I was told this would be changed to $183 per month. I was told this would be done before I received my rent due email for June. Just think this was unprofessional to have so much confusion over pricing.
Recommended: Yes
Jan Williams
May 01, 2018
Good people who came through for me.
Good people who came through for me.
Recommended: Yes
Charles Wheeler
Apr 04, 2018
OUTSTANDING !!!
OUTSTANDING !!!! Lori was a GREAT help to us. Mick
Recommended: Yes
Laura Straupenieks
Sep 08, 2017
I am very happy with my Storage Unit at this Public Storage Facility. The best part is the people who work here. Both Lori and Lutricia have been super helpful. Lori helped me set up my account and has been there for every question I might have had. I would recommend this location for sure.
Recommended: Yes
Chris Koning
Jul 30, 2017
Easy setup and simple monthly billing. Lori and crew were friendly and accommodating. Safe, clean, and convenient. Highly recommended!
Recommended: Yes
Renato Navarro
Jul 08, 2017
Lori, Lutricia, Babes and Kelsey- excellent experience. Excellent customer service. So helpful, they even showed me the things I need to make the storage room work and things to make my move easier. Felt like family here. Thanks so much !
Recommended: Yes
Kelly Ryan
Jul 06, 2017
Everyone here is so helpful and even more importantly friendly. Lori and Lutricia went above and beyond to help me get my unit and made a very stressful more manageable. It felt as if i was in the company of friends. If you are on the fence on where to go i would recommend this location. Amazing customer service in my book- thanks again for dealing with this crazy customer and keeping her calm!!!
Recommended: Yes
Emillie Novak
Jun 30, 2017
Your staff of Lori, Lutricia and Rob have been extremely helpful, professional and wonderful. If I still managed a storage facility, I would do all that I could to steal them away from you including offering them 50% more than what I would find out that you paid. You are fortunate to have them on your staff. They go way beyond their call of duty to accommodate clients. Your prices are too high, but I will continue to keep my things there because of their treatment to me.
Recommended: Yes
Q L
Jun 07, 2016
good service
This location gives very good and polite service.
Recommended: Yes
Louise S.
May 03, 2016
first time customer
I was very happy with chosing this storage company, the process was swift and the pricing was affordable
Recommended: Yes
Tara Buttenob
Apr 09, 2014
The process was easy and affordable
The employees at public storage were very helpful st answering all of my questions over the phone before reserving a unit. Once I arrived, the manager, Thomas, was so professional and thorough, and there were no surprise charges or gimmicks! I have been so impressed!
Recommended: Yes
Diane
Mar 20, 2014
Does the job, nothing special.
I needed some stoarge last minute, when all of my belongings did nto fit into the Door to Door Storage unit. Public Storage was open on Sundays, unlike some of their competitors. The staff was friendly. He did make a comment they PS was less expensive than Door to Door, which is inaccurate. I would prefer the units were temperature controlled but it is what it is. I would use again if I needed to. Mort light in the unit would be nice (I have an interior unit).
Recommended: Yes
David
Feb 27, 2014
Works very well, a few hidden fees that are mandatory and not shown in the initial pricing
Public Storage works very well for me. The website is good, the facilities are good. I can't give it 5 stars because of the mandatory hidden fees that are only disclosed when you're signing the papers.
Recommended: Yes
