Kigali
Dec 05, 2022
Questionable
Location great. But the secured storage factor didnt seem to be all that true. A smaller person could easily climb into every single unit that I saw. There is no ceilings and the beams between the floor above and walls is too large.
Recommended: Yes
Elias
Jan 15, 2022
You get what you pay for
Its about what you would expect for a unit around the price it is
Recommended: Yes
David Watton
Nov 22, 2021
It is a storage locker after all, and it does what it is supposed to do.
It wasn't the cleanest locker I have ever rented, but it isn't too bad (mostly the issue was just stains). I feel like I lucked out because my first floor locker is less than 10 feet from the door. In that sense, I am very pleased. It was odd to me that you rented it all on line, but the post-Covid system seemed to work out fine. It was just odd not to talk to a person.
Recommended: Yes
Anoop
Sep 12, 2021
Contactless and hassle free storage experience
The whole reservation process was smooth along with contactless storage option. The only hard time I had was to find the parking lot assigned as numbers are hardly readable
Recommended: Yes
Johnny
Aug 30, 2021
Great price, somewhat gross
A bit aged and gross. My spot was covered in old foliage, but the price is right
Recommended: No
Inbeum Kim
Jul 28, 2021
Good response
When I arrived there, I couldn't find the parkingnspace for my motorhome at first because it wasn't numbered.
So I called the office and they informed me it.
Recommended: Yes
Barbara Hall
Mar 14, 2021
very convenient for me to use
Building E needs to have more than 1 moving cart available for our use
Recommended: Yes
Brittnie Bowman
Feb 26, 2021
Lots of space
Very spacious , easy to access
Recommended: Yes
Hao Nguyen
Nov 24, 2020
Go for it!
Easy process! Can be a bit pricey but they have good deals
Recommended: Yes
Vincent Ram
Jul 16, 2020
Thanks to public storage they are...
Thanks to public storage they are awesome and quick I give them a 5 star
Recommended: Yes
Dwight
Jun 03, 2020
great place to store your extra gear
Great service and easy to get to on HW99
Recommended: Yes
Cynthia Zody
Jan 17, 2020
I found Shelbie to be highly...
I found Shelbie to be highly professional, friendly, and accommodating!! It was in large part I decided to go with the specific location I did because of her! She truly helped me feel confident about storing my things at Public!
I would highly recommend Public storage to anyone!!
Recommended: Yes
Annette Maynard
Nov 26, 2019
Great experience.
Great experience.
Recommended: Yes
Terry Smith
Oct 25, 2019
The managers Wendy and shelbie were...
The managers Wendy and shelbie were both professional and personable in the care of the customers. Keep up the good work!
Recommended: Yes
Shane Freund
Jul 15, 2019
Steve the man on duty was professional...
Steve the man on duty was professional and friendly. The place is old so it looks a bit shabby but not unexpectedly so. The price and location are perfect for me.
Recommended: Yes
Ruth L
Apr 16, 2019
We have used Public Storage in...
We have used Public Storage in our community. before and had absolutely no problems so didn't think twice about talking to someone again. Wendy helped me with all questions I had and made suggestions re: storing my belongs. She was very easy to work with and I will use Public Storage again.
Recommended: Yes
Theresa Niles
Apr 15, 2019
Very friendly staff and the unit is...
Very friendly staff and the unit is exactly what I need.
Recommended: Yes
Allison
Jul 17, 2018
Incredibly helpful
Henry was the most helpful individual while getting the unit squared away! Certainly would recommend to anyone in need of a storage unit!
Recommended: Yes
Carol
Jul 09, 2018
Denise was very knowledgeable
Denise was very knowledgeable, efficient and super friendly. Would recommend this to anyone, very clean.
Recommended: Yes
Nicole Bulliman
Oct 30, 2017
April at the storage unit was awesome
April at the storage unit was awesome. Done storage units before, she was fast and friendly.
Recommended: Yes
Alcyone Nettels
Sep 15, 2017
April is always enthusiastic to help. 5 * customer service, above and beyond the norm. Thx for making storage use simple and painless!
Recommended: Yes
Alan Cartwright
Aug 31, 2017
Lutricia, Lori and Julie are friendly and helpful with any question or concerns. I'm able to access my unit even with my work schedule. Everything is secure and easy to get to. Great experience
Recommended: Yes
Allyson Riley
Aug 20, 2017
I forgot my Code... went into the office and April was working. She asked me some simple for me to answer questions looked at my id and gave me my code... Just a nice person. Super clean facility... thank you for all your help! awesome.
Recommended: Yes
Eric Lee
Jul 23, 2017
APRIL is the most service centered property manager I've ever dealt with, I'd rent a new unit from her daily if my needs were such. Thank your for hiring someone that has the customers best interest in mind. I greatly appreciate her.
Recommended: Yes
Ashley Low
Jun 26, 2017
Great property management
April was awesome. Went through every detail one by one.
Recommended: Yes
Denica McMillan
Jun 02, 2017
First time getting a storage for myself. And Babes was there to help me she was so sweet and helpful. Answered my calls and replied quickly. A wonderful experience! (Thank you Tita Babes!)
Recommended: Yes
Mary Pamela "Ella" Williams
Feb 08, 2017
Ronnee was awesome
She made sure that I had a good unit, and was super friendly
Recommended: Yes
SM
Oct 04, 2016
Great People and Service
The property manager is so nice and friendly! Great place to store all my things and I sleep well at night knowing they're safe.
Recommended: Yes
Joyce Mcbroom
Oct 04, 2016
Very friendly and helpful staff.
Nathan and Becky were very knowledgeable and helpful during a very recent stressful move from Washington state to Kansas City. Everything went smoothly the day of move in and the facility perfectly suited all my needs.
Recommended: Yes
Allan Williams
Aug 22, 2016
Personnel are excellent
Personnel are excellent and facility is neat and clean
Recommended: Yes
Joseph Werschkul
Sep 02, 2015
Good experience!
l'm happy with the staff, Cleanliness and security. The only complaint I have is not receiving $1 promo. Sincerely, J.T.W.
Recommended: Yes
Laure Jausoro
Aug 04, 2015
April is the BEST!
I already wrote a Yelp review saying how happy I was with her service but I just need to share that when I arrived there was a very grumpy older woman in there wanting to pay on several bills for JULY (it was actually the last day of July) and she was very rude to April complaining about the late fee charges. April took the high road and was very businesslike and jusst worked to get them paid with her. She was very professional, I would've told that woman to CALM DOWN and stop being so mean!
Recommended: Yes
Usman Khan
Dec 16, 2014
Rental
It's been good.
Recommended: Yes
Lynn Lee
Apr 08, 2014
Great customer service
I was a bit unsure as to what unit to rent. Rodney listened to what I wanted to store and steered me in the right direction. He made some excellent suggestions on how to find the unit that best suited my needs for size and location. Thanks Rodney!
Recommended: Yes
