Heather Morgan
Mar 20, 2023
no time to wait
easy to change payment card for auto pay . had easy access to my unit. Staff friendly. My sister is a returning customer from 3 yrs ago.
Recommended: Yes
Laura Hargitt
Jan 30, 2023
Good online process
Easy to sign up online and vry easy process
Recommended: Yes
David R Adams
Dec 05, 2022
Helpful and humorous at check at counter.
I had used this storage facility previously and created issues at check in but attendant was gracious in helping me enter correct info.
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Recommended: Yes
Lawrence J Sullivan
Sep 06, 2021
The experience was quick and easy.
The unit was ready as expected and the facility manager was very helpful and informative.
Recommended: Yes
Cecilee Mansur
Jan 13, 2021
Customer service
We moved in a day later than planned and ended up needing help, the front desk lady was happily ready to help and she was really nice.
Recommended: Yes
James Fagan
Sep 19, 2020
Convenience and affordability
The facility is convenient and affordable. The staff there has been very friendly and helpful. The whole area is well maintained. It's very much appreciated. I would definitely recommend it to others.
Recommended: Yes
Kristy
Jun 06, 2020
Nightmare
2nd day in unit and I have a padlock overlock. I am now moving between 3 facilities. What a nightmare
Recommended: No
customer
May 16, 2020
Could use more cameras
Could use more cameras
Recommended: Yes
Cassidy
Apr 27, 2020
Reservations Don’t Matter
I made an online reservation for 24 hour access unit and then was contacted by Public Storage to set up an appointment to do paperwork. When I showed up to that appointment they told me that they had given my reserved unit to someone else who had shown up first. I ended up getting a bigger unit for cheaper, but it isn’t 24 hour access which was the whole point of the unit that I originally reserved.
Recommended: Yes
Leah Spitzer
Apr 03, 2020
Very knowledgeable and kind staff!
Very knowledgeable and kind staff!
Recommended: Yes
Ronan Mackenzie
Mar 21, 2020
Best Experience Ever...
My experience with Jordan was phenomenal. Never once has an employee provided such great customer service, and I've been a frequent Public Storage customer for many years. He provided me with an overview of the policies and safety precautions of the property which I had never known of before. I honestly feel as though my items are safe at my new storage unit.
Recommended: Yes
Lori Alexander
Feb 24, 2020
I highly recommend this company
I highly recommend this company! They're very professional and friendly!
Recommended: Yes
Brent Case
Feb 15, 2020
Girl at counter very helpful and...
Girl at counter very helpful and knowledgeable.
Recommended: Yes
Seth Dever
Feb 14, 2020
Exactly what I needed when I needed it.
After receiving a text that they had what i was looking for they reserved it immediately. When I arrived I was greeted and quickly processed after being shown the unit. They had everything I needed from moisture removers to boxes. I was able to complete everything much faster than I imagined thank you Mary you were a true professional.
Recommended: Yes
Mandy Behlen
Feb 04, 2020
Sure wish we could have found you for...
Sure wish we could have found you for our old storage...just nice for both parties to comprehend the whole conversation at SAME TIME!!??????????????????????
Recommended: Yes
Albert Muldrow
Jan 25, 2020
Everything was good with the people...
Everything was good with the people that work there
Recommended: Yes
Kristin Hartford
Jul 08, 2019
Great Customer Service as usual
Great Customer Service as usual. I came back to rent after first using Public Storage a few years ago. I was able to find a great location in between where I'm moving from and to.
Recommended: Yes
Kenton Nutter
Jun 17, 2019
Affordable
Easy move in, affordable, friendly.
Recommended: Yes
Natalie Nugent
Jun 11, 2019
Always have had excellent service
Always have had excellent service. Yor staff is friendly and helpfull with my storage needs. The only problem I have is the rent keeps going up. Have had sometimes 3 units at 1 time. Am running 2 now and the 10 by 10 has gone up. For ppl that have units for a long period time,always pay on time. There rent shouldn't increase. Thank u
Recommended: Yes
Rebecca Harnish
May 01, 2019
Great place
Great place, great service, only issue is the hours are a little strict, but I would still recommend this business to my friends and family
Recommended: Yes
Eddie Koonce
Apr 26, 2019
They made my time their to check-in, very easy!!
They made my time their to check-in, very easy and the staff was great to talk to...
Recommended: Yes
Gene Mccumber
Apr 01, 2019
the managers were friendly
the managers were friendly, knowledgeable, and professional
Recommended: Yes
Christina Griffin
Mar 22, 2019
Happy
Quick and easy! All questions answered without hisitation. Very curtious. Would recommend to family and friends?
Recommended: Yes
I Chao Cheong
Nov 06, 2018
if the closing business hour is at 9:30...
if the closing business hour is at 9:30 would be better. Also will be even better if pricing details information stated out on the site like insurance , lock fee. etc. So wouldnt felt hidden and suprise at the site when you are making a payment.
Recommended: Yes
Daniel Razo
Jul 03, 2018
Everyone there was very helpful they...
Everyone there was very helpful they showed me around and showed me my options and everything worked out for me perfect
Recommended: Yes
Sandy Blanquette
Jun 04, 2018
I am a loyal customer
I am a loyal customer! I have rented from Public Storage numerous times, in California and Washington. I love how easy the rental process is and how clean the facilities are. If you are looking for storage that is convenient and trustworthy I highly recommend.
Recommended: Yes
Rick Sturm
Feb 23, 2018
A very good experience
A very good experience. On site manager is great!!
Recommended: Yes
Monty Peters
Feb 22, 2018
Yeah the management at Public Storage...
Yeah the management at Public Storage was very helpful and very informative very polite and that's something I look forward to
Recommended: Yes
Jaylyn Castaneda
Aug 25, 2017
Josie and Laura are amazing. They helped me find the best storage unit for my belongings and were so kind through everything. Answered every question I had with no hesitation.
Recommended: Yes
Allison Kent
Aug 22, 2017
I just recently had the most wonderful experience with Josie , she is very knowledgeable and efficient and made the whole process go smoothly and quickly, she not only took care of me, but at the time she also respectfully handled all of her other duties at the same time, she was handling phone calls, my questions, the paperwork process...a maintenance persons questions and other current customers needing service, she was completely calm and collected and multitasked with 100% accuracy and dedication and hands down probably one of the most genuine and honest people I have ever had the pleasure to meet... Thank you so much for the amazing day I ended up having all day because Josie took the time to show how true customer service is supposed to be, she went above and beyond 100% customer care and satisfaction... Thank you so much Josie...
Recommended: Yes
Emily Wooding
Jul 14, 2017
Laura is super friendly! Great customer service. I went in on my lunch break and was in a rush to get back to work and she made the appointment fast & was able to get back to work before my lunch was over. Definitely will recommend this Public Storage facility!??????
Recommended: Yes
Autumn Sinrud
Jul 02, 2017
Wonderful customer service. Laura is awesome! And the rest of her staff are so friendly. I feel that they have done everything in their power to meet my needs.
Recommended: Yes
Cassidy Ellis
Jun 22, 2017
Laura is absolutely great!
Laura is absolutely great! She took care of all my storage needs in a super friendly and timely fashion. I definitely would recommend going to this Public Storage.
Recommended: Yes
Joe Pittman
Mar 01, 2017
Courteous and communicative :)
Everyone, from the phone to in person, was courteous and communicative!
Recommended: Yes
Rebecca C
Feb 22, 2017
Good for the money
Facility is clean, the staff is friendly and the storage space is secure. Overall I am quite satisfied.
Recommended: Yes
Brian
Sep 06, 2016
could defiantly use more cameras on the property
I noticed mine bbc.co and a few other rows have no survailence which makes me a little uneasy given the area other than that seems alright
Recommended: Yes
The purple dinosaur.
Nov 23, 2015
Great customer service!!
Great people at the front desk. Units are clean and at a great price for the size. Easy to get in and out. Thank you for the great service .
Recommended: Yes
Melody Goetz
Jan 15, 2015
Good experience
Office manager was very friendly and helpful on the phone. Once I arrived to pay for the unit she thoroughly explained the policies and procedures. A positive experience so far.
Recommended: Yes
William Greene
May 12, 2014
Highly recommend this professional management team!
The manager Amber was wonderful and my experience so far has been great. They take great pride and great care of their facility. I received a great rate on the 1st month rent with their move in promotion. They took care of everything and made it easy for me to store all of my household and garage items.
Recommended: Yes
Margaret Reid
Feb 28, 2014
The excellent assistance I recieved was tarnished by the greedy manager, I now owe .78. When it was explained to me that I had t
Using Public Storage is a good Idea. But be sure to take your belongings before the end of the agreement. They will charge you out of the ass and hold your property hostage.
Recommended: Yes
