Garry
Dec 02, 2022
Very easy experience
Excellent customer service via phone call and rental setup. Professional and helpful.
Recommended: Yes
Jeff Himenes
Oct 24, 2020
The manager was very helpful
The manager was very helpful. She went out her way to help me setup my account and made sure my units were ready when I needed them.
Recommended: Yes
Gabrielle Miller
Oct 13, 2020
A Storage Facility You Can Trust
Kathy at the Gig Harbor Public Storage facility made my experience excellent. She really cares and goes above and beyond to make sure the customer is satisfied with their storage space, and if their not, she does her best to switch them to another space. I trust Kathy and that means that I trust Public Storage.
Recommended: Yes
Theresa Dobbs
Aug 02, 2019
Your manager in Gig Harbor
Your manager in Gig Harbor, Theresa, was very helpful and very kind to us because we are going though some serious family issues at the moment. She has gone out of her way to help us and I think she deserves recognition for her hard work.
Recommended: Yes
Troy Winn
Jul 27, 2019
Soooo Nice
Josh made sure to explain every little detail and made us feel very comfortable. Even filling out the paperwork wasn't a chore.
Recommended: Yes
Howard
Jun 11, 2018
Liz was great!
Liz was great!! Professional service, lots of good info. Reasonable rate.
Recommended: Yes
GREG
May 16, 2018
Friendly manager and a great rate
Friendly manager and a great rate. Have only been using the facility for a few weeks but have had no issues. Very satisfied so far!
Recommended: Yes
J D
Mar 26, 2018
5 stars
Liz was very helpful and made sure I had everything I needed.
Recommended: Yes
Lynndryque Demmery
Sep 16, 2017
I was thrilled to hear how upbeat Liz was answering the phone. She had all the information I was seeking plus more. I was high satisfied with her attention to detail in our conversation while I was getting quotes for storage rentals.
Recommended: Yes
Elijah Chase
Aug 31, 2017
Liz did a fantastic job! Would totally recommend this for anyone looking for storage space.
Recommended: Yes
Sydney Miller
Aug 31, 2017
Liz helped us out and we so great! She was very informative and made us feel right at home. Would highly recommend public storage to anyone.
Recommended: Yes
Jonathan Bell
Aug 31, 2017
This was my first time getting a rental space and the ladies assisting me were amazing. They made everything easy to understand.Quick and helpful not only was I helped by the staff on hand, her off duty coworker also helped explain things. I do believe their names were Shayna and the other was Elizabeth. They no doubt made me feel as if I made the best decision in obtain the unit I did.
Recommended: Yes
Customer
Aug 03, 2017
Liz was awesome
Liz was awesome! She got the paperwork done quickly, showed the space and got me back on my way in no time. She was very courteous and explained everything clearly. I would definitely recommend using this facility for your storage needs!
Recommended: Yes
Nathan Eliot
Jul 13, 2017
Decent overall
Ideal location, price was a little higher than expected, zero discounts for active duty military families forced to relocate, and they make you purchase insurance on top of their rates. At least its secure.
Recommended: Yes
Lorna Smith
Jun 06, 2017
It was great
It was great. Liz did a wonderful job with customer service very pleased.
Recommended: Yes
Susan Fagering
May 31, 2017
Public Storage gets an A
Recieved a call from Liz at Public Storage that they had a unit available when there was nothing else available in our area. Being we were total virgins to storage renting we encountered a fabulous experience with Liz. I would highly recommend them for all your future storage needs.
Recommended: Yes
Dennis & Linda English
Apr 24, 2017
My wife and I were recently in need of a large storage space and we turned to Public Storage as we have in the past. We were met by Liz and Anna at the Gig Harbor, WA facility. Although they were not able to provide us with the specific size of storage space we needed, they did everything humanly possible to search for other facilities that could accommodate our needs. We were both very impressed with their customer service and follow-up calls to make sure our needs had been met. If everyone in customer service provided the help that Liz and Anna provided, life would go much smoother for everyone. These two ladies should be commended for their attention to duty and Public Storage should realize their value as exemplary employees.
Thanks again,
Dennis E.
Recommended: Yes
Erik Sirs
Oct 18, 2016
Do not lije writing reviews
Freindly, couteous, auick process...worked well for me
Recommended: Yes
Stacy Donlan
Apr 06, 2016
wonderful customer service
I had the best customer service experience from Becky in the Gig Harbor office and Dee in Tacoma. They both went out of their way to accommodate my needs. I wish all companies had this level of customer service.
Recommended: Yes
Jude Morford
Mar 20, 2014
Appreciated the Manager of Gig Harbor Public Storage..
Samantha engaged w/me from the moment I walked in easing some of my anxiety related to my upcoming move,,, Gracious, helpful, and professional I found her to be. It shifted me when finding the right unit for storing my possessions,and have begun the process of leaving a once lovely home...
Recommended: Yes
