Joseph S
Oct 23, 2023
Quick and easy
I was able to sign up and move in on the same day. They made everything quick and easy to do.
Recommended: Yes
Michelle Wetzstein
Jan 16, 2023
I'm not sure what you want me to write here.
The employee that was at the facility was very helpful. I was super stressed out from missing my flight and he was patient and understanding.
Recommended: Yes
Carl Roberts
Jun 01, 2022
How I feel about your facility
Pricing is way too high it's clean it's easy to get into I like the online app other than price being way too high it's good
Recommended: Yes
Ronilda Lage
Jan 14, 2022
Great place......great service
Great place Pete was great..please thank him for us...awesome customer service
Recommended: Yes
Gabe
Dec 17, 2021
Cheap and sleazy
While it is one of the cheapest places in Seattle they were unwilling to work with me
Recommended: Yes
Jessica Brehmwr
Jul 24, 2021
Just what I needed.
Had the size I needed, when I needed it.
Recommended: Yes
Steve Mentele
Jul 04, 2021
Hilly but manageable
The unit was clean and fairly accessible.
Recommended: Yes
Tyler
May 04, 2021
Very easy to get into a unti
The only complaint I have it the lights in building F were not working we had to use flashlights to see.
Recommended: Yes
Roy B
Apr 19, 2021
Efficient and easy
Was easy to reserve abd do no-contact setup abd use of a unit. Smooth and quick.
Recommended: Yes
Lorrain Cutler
Aug 27, 2020
Helpful and friendly service at front...
Helpful and friendly service at front desk. Getting a unit was fast and easy.
Recommended: Yes
Myrel Bellon
Jun 09, 2020
I thought the insurance is optional but...
I thought the insurance is optional but nope. I don't really need insurance coz my stuff are not really valuable. I'm trying to save some money but then I had to take the insurance for $15 a month for the 5x5 space. Instead of me paying just $34, it totaled $49. So, nope I'm not really happy about that extra charge.
Recommended: No
Tewfik Boulenouar
Apr 03, 2019
Great service
Great service. Efficient and pleasant.
Recommended: Yes
Susan Peterson
Dec 14, 2018
Laurie was extremely helpful and...
Laurie was extremely helpful and friendly and I feel as though my vehicle will be stored in a safe location. Thanks!
Recommended: Yes
Jasmine Burns
Jul 10, 2018
Great place
Great place. They have great prices, great managers and lots of security. The only down fall is the units are all wood. Not very good in the PNW. All in all a great place for storage.
Recommended: Yes
N.L. from Des Moines, WA.
Apr 14, 2018
Better Experience this Time.
I've used this facility before and the ease of the rental process and friendliness of the office staff were a complete 180° compared to the last time I was here. I like the time that was given to me and the professionalisim that he presented. Keep it up..
Recommended: Yes
Anthony Schmaltz
Mar 26, 2018
Bob did a great job
Bob did a great job, especially when I realized that he was new. Everything went smooth and I left with no questions unanswered.
Recommended: Yes
Jonas Martin
Nov 08, 2017
Great prices and fast service.
Great prices and fast service.
Recommended: Yes
Quintin Dublin
Sep 16, 2017
It was quick and straight to the point. Manager Stephanie was nice and knew what she doing.
Recommended: Yes
Melissa Tofaeono
Sep 10, 2017
I had great experience with Vanessa today she was very helpful I recommend u use this location !!
Recommended: Yes
Tara Reillyokane
Sep 08, 2017
Vanessa and Stephanie were amazingly ...
Vanessa and Stephanie were amazingly helpful and friendly.
Recommended: Yes
Gene Hill
Sep 05, 2017
it was great and informative
it was great and informative
Recommended: Yes
Aporosa Laqila
Aug 24, 2017
Great Customer Service @ Des Moines.
Great Customer Service @ Des Moines.
Recommended: Yes
Aporosa Laqila
Aug 22, 2017
Stephanie did a great job in making sure our items are safely stored. Great customer service by the team !!!!
Recommended: Yes
Gloria Bullo
Aug 10, 2017
Help was awesome!! but the units are very old and the doors on the individual units don't appear very secure even though they are locked. Pretty dingy inside the individual units. Probably doesn't matter but we have rented others around the area in better condition. Otherwise good system getting in and out of complex.
Recommended: Yes
Larry Taylor
Aug 04, 2017
My experience with Ms.Ameitra was perfect she was very kind, professional, and patient with my needs.. If I ever have to come back I would be very grateful to have her help me again she's a wonderful employee....
Recommended: Yes
Annonymous
May 24, 2017
Great storage
Beginning with the 1-800 number I called, I was greeted with excellent customer service. Good unit at an economical price, friendly location manager. I would recomment this company to annyone.
Recommended: Yes
Noel Acab
Jun 14, 2016
Public Storage Des Moines WA
Excellent service by Brian. As soon as I made my appointment online Brian called me immediately and I was looking at a storage unit within 20 minutes. The whole experience did not take longer than an hour and I went about my day.
Recommended: Yes
Alan M
Feb 10, 2016
Renting with ease!
I was extremely pleased with the service received @ Public Storage. Had previous rentals but none matched the service I received this time around. I feel that my stored items are well protected and the storage fees reasonable.............
Recommended: Yes
Terri
Dec 08, 2015
Seems Great
We moved into this storage facility on 12/5/15. Compared to the several storage facilities we have had in the past, this is one of the nicer ones. They were thorough during the intake and wanted us fit with the best size for our needs and were not trying to upsell another size unit. We did notice a maintenance issue in the one we were assigned, someone immediately came to the unit to take a picture of what needed fixing, promised it would go into maitenance right away and asked if we wanted to relocate. Having already started moving in, we said no since they were going to fix it. Nice people - great senses of humor all around. It's early days - but we'll see.
Recommended: Yes
Anthony Lombardo
Oct 27, 2015
Fast and Efficient
I made my reservation on-line. Within a short time, I was contacted by the Public Storage agent and she told me that they were expecting me. When I arrived the next day at the storage facility, I was given a tour of the facility and viewed the unit that I had reserved. All of the paperwork was pre-printed for my review and signature. The entire process was fast and efficient and the Manager of the facility was friendly, courteous and very knowledgeable. I am very happy with my experience.
Recommended: Yes
TODD
Sep 16, 2015
excellent storage solution in Seattle
Great folks at this storage unit easy to work with them, willing to help find a solution even if not at their facility, go the extra mile for you in terms of finding something that works for you. paperwork was easy-peasy, and price/location was excellent
Recommended: Yes
Charlesnick Arnold
Apr 16, 2015
Size of storage unit
The service I received from Tina was above and beyond the call of service. The one complaint that I have is the true size of the unit. I rented a 10 by 20 and in the process of filling it up realized that the size wasn't right. The width is 9 ft 4 which is fine, but when you measure the length and it comes up 18 ft 2 inches, that's not ok. If you tell me it's a 10 by 18 and it's somewhat smaller I am ok with that, but not almost 2 ft smaller, that's not ok. Lets be fair with the sizing of the units 10 by 20 is 10 by 20 not 10 by 18 NIck Arnold
Recommended: Yes
Sandra Bates
Jan 15, 2015
Overall good experience
Overall, my experience with Public Storage has been good. After making reservation online, I visited the location chosen. The staff were friendly and knowledgeable. The only 2 negative things I can think of, are: 1. The cost of the cylinder lock was not discussed. When looking at the unit, I was told it can with a cylinder lock. Then when I went to pay for the unit, a cost of $17.99 was added to my bill. 2. I found 3 screws when moving into the unit and have found additional nails and screws in the area outside my unit every time I have gone there. We are talking a total of 4 times now. I mentioned it to the manager and she said she had just been transfered to that location and that she was in the process of cleaning it up. Hope this information is helpful.
Recommended: Yes
