Melanie B
Jun 24, 2022
As it should be
I just moved to WA from out of state, and my new home wasn’t ready to live in. On very short notice, I had to find climate-controlled self-storage, and I was only generally aware of area. I used selfstorage.com to find what I needed, and CubeSmart in Lacey was it. CubeSmart’s digital paperwork went so smoothly and easily, and the price reasonable. I was able to reach the facility’s daily attendant by phone. The moving van was able to navigate the storage area, and the storage unit was clean, along with the whole facility. So, initial setup was great. Hopefully the longer-term review will be just as good.
Recommended: Yes
DougB
Jun 13, 2022
Storage unit in your back yard
Nice clean units to fit your needs
Recommended: Yes
Teresa magana
Mar 21, 2022
Clean, secure, easy to use
Great customer service, extremely clean, easy to use. Very pricey.
Recommended: Yes
Jennifer
Aug 11, 2021
Easy and efficient sign up process.
The unit is clean and has easy access.
Recommended: Yes
Laura Bower
May 28, 2020
They made this easy!
We had a weekend move and had to travel 5 hours each way. They made this super simple with the ability to do all of the paperwork on-line. The unit was ready and waiting as promised.Everything worked perfectly with no hiccups. I definitely recommend this place.
Recommended: Yes
Lauren
Apr 28, 2020
Easy set up
So far so good. The location is easy to get to.
Recommended: Yes
Derek
Apr 14, 2020
Clean affordable secure storage facility with great customer service
Super Clean front office
Great Customer Service
Facility is immaculate.
location ideal super easy access Victoria is amazing knowledgeable, super friendly customer service oriented with a unique level of professionalism. Nice music, Carts available, nice locks, very secure, decent price after hour access.
Recommended: Yes
RSB
Aug 04, 2019
Extreme Efficiency & Outstanding Customer Service!!
I moved here from the State of Alabama recently and after I drove over 2500 miles I arrived in Washington State. There was a problem with getting into my new apartment so I had to find a storage facility.
I was exhausted and still had to unload and return my rental truck.
I went online found CUBE SMART and booked a unit.Five minutes later I recieved a call from the facility to ask me, if they could do anything to help me!They gave me directions and when I arrived the paperwork and rental process took only 15 minutes.
Personal Service and EXTREME Efficiency!
Recommended: Yes
Fern
Jul 05, 2019
Nice place
Very beautiful storage facility clean well-maintained well run fantastic close to my house I just moved
Recommended: Yes
Fern
Jul 04, 2019
Move to Olympia
Came from California to Olympia I CubeStart and a over price but still good and clean and nice people
Recommended: Yes
Latesha Newman
May 25, 2019
Very helpful!
This facility and staff is very nice. Its very clean, and the staff are just awesome. Very professional. They were able to get us into a unit right away after they took the time to show us around to find the right size .
They are very friendly and very understanding and will do what they can to work with you. Both Marcy and Ashley did some wonders working with us while going through a difficult time. It not have seemed like a great deal, but it was more than enough. We can't thank them enough! Besides that this place is very nice and I would highly recommend it!!
Recommended: Yes
Aaron Jennings
May 20, 2019
Excellent and very professional
I made a reservation 2 days before I needed a storage unit. Ashley helped me find exactly what I needed to fit my needs. I have had many storage units in my life. Cube smart is the cleanest with great security, and a friendly staff. I highly recommend them for all storage needs.
Recommended: Yes
Kay Armenta
May 06, 2019
Quick and easy
We were pleased overall with the unit and the customer service. It would have been nice to know prior to signing that we would need to show proof of insurance. It would have saved us $12/month.
Recommended: Yes
Karen Ince
Apr 22, 2019
Marcy was professional and she provided excellent customer service.
The place is super clean and secure. I highly recommend this storage company. The best value I could find for a climate controlled unit.
Recommended: Yes
Marie
Apr 03, 2019
Great
Price is high but other wise a great stirage facility
Recommended: Yes
Jacob
Mar 22, 2019
This place ian clean and organized and the manger is great!
The manager is wonderful. Very helpful, knowledgeable and got me the right space for the right price.
Recommended: Yes
Daniel
Feb 18, 2019
Excellent customer service and care. Highly recommended!
I was very pleased with the quality and efficiency of the in store staff. The quality of the storage unit is also excellent.
Recommended: Yes
Tiffany A Merkel
Feb 01, 2019
Brand new, super clean, nice staff
Reserved online. Received a call within a day to confirm. Staff was really friendly. Brand new facility and very clean. Specials listed online. Regular prices are similar to others in area. Highly recommend this facility.
Recommended: Yes
Our Family
Jan 18, 2019
Awesome Facility and Staff
We have been looking for a place to store our belongings and we could not find a facility that met our needs or they were outrageously overpriced for what they offered. Cube Smart Storage was exactly the opposite! They had exactly what we needed at a reasonable price and the staff was professional, understanding of our needs, and the facility was clean and secure.
Miss Natalie, Customer Service Representative that handled our needs was courteous and she represents the epitome of what a Customer Service Representative should be. She greeted us with a smile and answered all of our questions.
If you need a storage facility to handle your needs, then go here for sure!!!
Recommended: Yes
richard
Dec 24, 2018
Very clean spacious units with excellent customer service
Very clean convenient location easy access with excellent customer service
Recommended: Yes
