Chrissy
Apr 14, 2024
Quit on me
Spoke to someone on the phone and he finished the process. Jesse at the storage company helped me alot.
Recommended: Yes
Doug Benesch
Jan 29, 2024
Newer storage unit, Great service.
Great location, friendly service I was putting stuff in my new unit within a 1/2 hour.
Recommended: Yes
Pre
Jan 05, 2024
Great customer service. No right on trestle road
I gave 4.5 stars for Jessie's great customer service. Jesse is friendly,accommodatingand helpful. I also like that the facility is new and affordable.One thing that I don't like was that there was no right turn on Trestle road. I had to drive around to get to the place.
Recommended: Yes
Janne
Nov 06, 2023
Love the place.
Staff was very nice! Move in was easy. The place is clean and well organized. My sister rents a unit here and I can see why. :)
Recommended: Yes
ellie
May 16, 2023
very nice
whole building is very clean, easily accessible even on the second floor. spacious elevators and secure building.
Recommended: Yes
Molina Ball
Apr 30, 2023
Clean, detailed and easy.
Jesse was on point with all of the processes. He was super efficient and very thorough, making sure that I understood all of the paperwork and procedures. I will definitely recommend this facility.
Recommended: Yes
Landis Kappen
Mar 25, 2023
Jesse the Mgr is Awesome
So helpful. Walked thru the process including logging in via the security pad, found an initial problem and corrected before I left. Very special service.
Recommended: Yes
Jason Andolsek
Jan 10, 2023
I would only recommend drive up to storage sheds.
I was promised and told I would have a drive up to storage 10 x 10, but then I get to the storage bldg and the storage worker said that wasnt true and I got a shed far away , me floors up , take an elevator and go through 2 doors with a passcode every time . Annoying.
Recommended: Yes
Terri Kirby
Oct 04, 2022
Nice Place
Very clean and a great tour with info on the special lock.
Recommended: Yes
Theresa
Sep 18, 2022
Best place
Staff was very helpful. Building is new, very clean. Security is great. Prices are the lowest of the 20 places I called.
Recommended: Yes
Monika Pabon
May 23, 2022
Access very clean!
It location easy access friendly service. I see myself keeping my things toward here for the long haul.
Recommended: Yes
Rob Buchanan
May 20, 2022
Very well organized. Lots of parking and easy access to the units.
The only draw back to this business is the location off of WA-204. If you live across the highway, you have to go the long way around because you cannot turn left against traffic to enter the business park. Hopefully the state will find a way to make that possible in the future. Other than that, it's a great facility.
Recommended: Yes
Kimberly Warden
Feb 18, 2022
Good for price
Indoor heated and security is good
Recommended: Yes
Heidi Noren
Jan 10, 2022
Really great overall!
Super clean and very friendly. Elevators were a bit touchy.
Recommended: Yes
Andrew Kim
Jan 05, 2022
Super nice facility
Great location, great prices, and super clean and modern.
Recommended: Yes
Christina Bellah
Dec 19, 2021
Very friendly and clean
Love the friendliness and cleanliness of this place. I will be letting everyone i know to come to this place
Recommended: Yes
Annemarie Barrett
Dec 13, 2021
This is a really clean, nice place.
I am so glad I found this storage place. It's clean and happy there.......not totally dingy and depressing like some other locations I have looked at. They have nice restrooms for us to use which is so convenient - I don't have to leave in a big hurry if I just need to go to the bathroom. Melinda was very friendly and accommodating in helping me choose my unit. I looked at more than one unit of the same size just to see if I liked one better than the other for the smallest of reasons. The security meets my standards and the walls go to the ceiling so no one can jump over a wall into your unit like some other units I have rented elsewhere. Overall I am really happy with StorQuest Lake Stevens.
Recommended: Yes
Terri Haney
Oct 05, 2021
Nice facility. Interesting location.
I just moved in, so nothing to report yet. Move in was uneventful, I brought my own lock.
Recommended: Yes
Angel Montenegro
Aug 16, 2021
They all meet our expectations.
Melinda was very helpful & respectful. She meet our expectations.
Recommended: Yes
Regina Gollischewski
Aug 04, 2021
Fantastic Customer service
Great place! Clean and easy to access!
Recommended: Yes
Ce Wr
Jul 31, 2021
Very clean unit. Great customer service!
Perfect.
Exactly what I was looking for.
Recommended: Yes
Benjamin Rodriguez
Jul 30, 2021
Great service and facility
Melinda was great in explaining details about the storage units /facility and even gave the grand tour of the place.
Recommended: Yes
Debbie Falco
Jul 28, 2021
Don’t pay in advance
Had belongings there for 4 days before removing them due to change of plans. Had paid for 3 months, was never told at outset that advance payment is non refundable. So I paid well over $100 for 4 days. Angry and disgusted
Recommended: No
Everett Local
Jun 27, 2021
Great Space!
We are Everett locals who needed a little extra space. The Lake Steven’s StorQuest is easy to access. The facility is clean and Melinda, the assistant manager was wonderful at getting everything set-up. The call center you first go through was also great in answering questions and getting the notification of interest sent to Melinda who called to set up the firs appointment. The facility itself is easy to navigate. The carts and loading docks are easily accessible. It is exceptionally clean. Definitely recommend this storage space!
Recommended: Yes
Emily Bowen
May 06, 2021
Amazing
This is my first storage unit ever! The assistant manager Melinda is so amazing and kind. She makes sure to engage with people if they are waiting to speak to her in the lobby and always has a positive attitude and demeanor about her. She made this experience so amazing for me. She took me on a tour of the whole facility and made sure that I was happy with my storage unit and if not we would go find another one. She explained everything in detail and made sure that I was happy with everything. Overall the most amazing customer service and experience I have ever had.
Recommended: Yes
Michael Ikeda-Chandler
May 01, 2021
Clean, best prices, safe
Seems like a good deal, very nice facility, friendly staff, lowest prices. Happy so far!
Recommended: Yes
Vikas
Apr 09, 2021
Easy Process.
Process was easy and quick. Clean facility, helpful staff.
Recommended: Yes
Julie
Mar 31, 2021
Who knew!!!!!!
Who knew a storage facility would be this grand. I was amazed to see how wonderful this place was. Big tall glass windows and a lot of shiny chrome. The carts are even great. Then, when I got to my unit I couldn't believe what I saw. My unit was clean, well ventilated for climate control and the perfect size.
I came in dreary and very down. By the time I walked in to the time I left April made me smile. She actually made the experience fun and I laughed so hard. I even forgot my mom passed away for a short second and that is why I'm here.
I highly recommend to rent storage at StoQuest and ask for April. She will make your rental smooth and easy.
Recommended: Yes
Joyce Ellis
Mar 08, 2021
moved into new storage unit
We just moved into a new, never used storage unit. Yahoo. The place is very clean and the staff is friendly.
Recommended: Yes
Candra Trench
Mar 04, 2021
Very much appreciated
I had a very pleasent experience..the clerk .and the setup is very cool.. thanks. Customer service was awesome
Recommended: Yes
Bill Curtis
Feb 22, 2021
Don’t know what this means
Very helpful receptionist. Great job of explaining all details of the contract & nice walk thru.
Recommended: Yes
Nathanael Miles
Feb 16, 2021
Incredible facility and amazing staff
Easily the cleanest and well kept storage facility I have ever had the pleasure of doing business with. Extreme secure and well lit, there’s no dark corners or “seedy alleys” and it is built for comfort. The elevator is roomy and steady, no jolts or shaky movements. There are multiple bathrooms provided for customer use and they are always clean and fresh smelling, a very rare thing for storage facilities. The service we received was absolutely fantastic! The office lady gave us a tour and was incredibly helpful answering every question and doing her absolute best to ensure that we got exactly what we wanted. I would highly recommend this place to family, friends, or strangers. I am extremely happy with our choice and intend to co to use storing with Storquest for the foreseeable future.
Recommended: Yes
Travis
Jan 18, 2021
Easy
Woman working there was very nice and explained everything throughly and even pointed out nearest bathrooms to my unit. Getting a storage unit should be pretty simple and she made it simple.
Recommended: Yes
William
Nov 10, 2020
Easy process
Moving in was smooth and easy
Recommended: Yes
