Karen H
Nov 07, 2024
Just moved in
Only 1 star shy because having to travel to another location to get paperwork finished. The gal at the desk and the one on the phone were most pleasant and got me squared away.
Recommended: Yes
Amber
Aug 14, 2024
Convenient
The location is a nice convenient spot to have storage. The prices are competitive to nearby facilities. Using your phone to press a button and open the doors and use elevators is kinda fun and easy so you don't have to remember codes.
Recommended: Yes
Stacy Linnett
Jul 20, 2024
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Very clean facility with great security. The office staff was very kind with excellent customer service. Pricing on units is absolutely amazing, and the $1 for our 1st month was a great welcome.
Recommended: Yes
Robert L Hansler
Jul 17, 2024
It is a convenient location.
It is adequate for my needs, I will say that.
Recommended: No
Jay
Feb 08, 2024
Decent storage.
Live the app but they are so many places to type a code
Recommended: Yes
Katie Letson
Nov 09, 2023
Great experience
I will keep renting from public storage and recommend it to others because they made it so easy! They take care of everything and it's a great value!
Recommended: Yes
Amber
Sep 03, 2023
Awesome
I love how easy and secure the building and entry is.
Recommended: Yes
Marilea
Sep 01, 2023
Very good customer service and clean units .
Very happy with storage unit being clean and price was good for outside drive up unit.
Customer service is outstanding and friendly.
Recommended: Yes
Cal
Jul 20, 2023
On line reservation was easy. Unit was ready the next day. Great price.
On-line application was easy a the unit was ready the next day. Climate controlled and very clean.
Recommended: Yes
Nichole Noll
May 17, 2023
Didn't communicate issues on the property
They failed to tell me while reserving it that the gate is broken. Plus we were told it was 24hr facility and you can't get to ur unit after 9pm
Recommended: Yes
Elaine Clark
Jul 05, 2022
Friendly and efficient
Friendly and efficient.Very helpful made everything easy paperwork and description of unit
Recommended: Yes
Amy Kelly
Jul 03, 2022
Very clean and easy to do online.
Enjoy the contact less way and the security.
Recommended: Yes
Joe
Jun 14, 2022
Great amount of storage
I’m really happy with the amount of storage and cleanliness. They have carts which makes it easy to move stuff in and out.
Recommended: Yes
Jacqueline
Apr 12, 2022
Staff was awesome
Renee was so helpful, quick and funny. She made this process effortless! Glad we picked this facility
Recommended: Yes
Jared Stratton
Nov 08, 2021
Very nice , clean , safe facility
So far so good , nothing to complain about!
Recommended: Yes
Trenton Saner
Nov 02, 2021
Access Issues
I had issues getting access into the facility. The gate code provide did not work after many attempts and verifying I was typing it in correctly. I had to call the after-hours customer service number (after spending 30 minutes just trying to find the number) and right off the bat they said they couldn’t help me get access until the next morning but then they helped me get access after I told them I needed to access my storage unit that night because there was nowhere else to store my stuff and I had already paid for the storage unit. Public Storage needs to verify that the codes they are giving out actually work or provide an easy after-hours help line so people can still get access to their units if there is an issue.
Recommended: No
汁
Sep 28, 2021
Very professional staff
The staff at this facility were very friendly and professional. They had the storage unit ready for us and clean.
Recommended: Yes
Jennifer White
Jun 11, 2021
I can trust this place with my most prized possessions
This is the ONLY place that I have not seen any RATs .., that’s
Very important. I will tell anyone that should rent a unit here
Recommended: Yes
Jesse
Jul 26, 2020
This is the nicest storage unit ever!
This is by far the best storage unit facility I have ever used, it's very very secured like triple secured and the lady at the front desk was really nice and really cute.
Recommended: Yes
Kaylee
Jun 09, 2020
Clean and secure
The facility is very clean and I feel like my belongings are secure in this facility. There are a few fees and other expenses that I wasn’t expecting upon moving in, but other than that my move in experience was pleasant. The staff was very kind and made sure I knew all of their policies.
Recommended: Yes
Ashley
Apr 27, 2020
Good choice
Pretty simple process and easy access
Recommended: Yes
Marquita
Apr 18, 2020
The staff were incredibly helpful and...
This place very clean. Staff are amazing. The rates are great. Thank you
Recommended: Yes
Laura
Apr 09, 2020
Thank you for being open during this virus outbreak...
The people are friendly and the place is clean with great security. This is the virus that has affected hours so that is a little inconvenient but understandable. I did find a flaw in their system which does add to an inconvenience if you find yourself moved into the storage unit within less than a few days and it not being large enough... you're not able to switch to a different unit without paying full price and not honor the online price besides that everything was smooth. The lesson just make sure the unit is large enough, lol...
Recommended: Yes
Brittany Bloomingdale
Apr 04, 2020
Great place to get a. Storage unit if needed..
Honestly I love the location it's a great place I'm not the far from the storage it really good with prices and what storage units size your looking for there customer service is very kind and very friendly they say hi and how are u right when u walk in and there well dressed for there job and the vibe and Ora is very welcoming and nice and they say have a great day when u leave. Also the cleaners is very well maintained and spotless it's nice. The only issue I don't like are the hours I wish they could stay open at least till like 8 or 9 so when I get off work I can actruly stop bye there if I need to grab a few things. Also overall the customer service is great with the cleaners location prices and the feeling welcomed ora.
Recommended: Yes
Candace
Mar 23, 2020
The staff were incredibly helpful and...
The staff were incredibly helpful and patient as I change my mind about sizing. Security is top notch and facility is clean and well lite
Recommended: Yes
Joyce Lowery
Mar 02, 2020
Smoothest transaction ever
Smoothest transaction ever! Very friendly staff member (Kaitlyn) provided all the info we needed, answered all our questions, and gave a great tour of the facility showing how it all works. Everything is clean and well maintained and prices are competitive.
Recommended: Yes
Cendy Jimenez
Feb 22, 2020
Nice workers talk my language that's...
Nice workers talk my language that's perfect
Recommended: Yes
Ilir Kojtari
Aug 23, 2019
Sandy was awesome!
Sandy was awesome!
Recommended: Yes
Emily De La Torres
Jun 04, 2019
Everything was done smoothly
Everything was done smoothly
Recommended: Yes
Nigel Mahood
May 30, 2019
i went on line to get the best price...
i went on line to get the best price and make a reservation for a locker at Public Storage, I received a phone call 1 minute and 15 seconds later from the nice manager, it was near closing time for them but she said she would wait for me if she had to, (no sweat since i work on the other side of their fence at the airport) Facility pretty new and security is outstanding with 3 checkpoint keypads i had to pass through.
Recommended: Yes
Kirby Soike
Mar 02, 2019
Nice friendly place clean conveniently...
Nice friendly place clean conveniently open for trucks
Recommended: Yes
Kathleen Sabey
Jan 11, 2019
Great price
Great price, very clean, very helpful
Recommended: Yes
Rebecca Howard
Dec 27, 2018
Fabulous friendly staff!
Fabulous friendly staff!
Recommended: Yes
Troy
Nov 27, 2018
The staff is extremely helpful and very...
The staff is extremely helpful and very friendly. The storage facility is clean and doesn't smell.
Recommended: Yes
Colette C
Nov 14, 2018
The manager was very friendly and super...
The manager was very friendly and super helpful and patient. She answered all my questions and even answered a few I didn't think of.
Recommended: Yes
Tanya
Nov 07, 2018
Fantastic Customer Service
I just moved to the area and needed a secure place to store my belongs. I worked with Bulinda at the Puyallup location and she was fantastic. Very friendly and walked me through the entire process. The facility is extremely clean and was very impressed by all of the security. Very glad I chose Public Storage.
Recommended: Yes
Cherise Braun
Nov 01, 2018
The manager of this place is great and...
The manager of this place is great and super helpful with a great attitude.
Recommended: Yes
Jonelle Hallgren
Oct 04, 2018
Clean,secure well lighted
Clean,secure well lighted. Friendly staff. Easy access.
Recommended: Yes
Harman
Oct 03, 2018
New facility - clean, efficient, modern, staffed with professionals.
New facility - clean, efficient, modern, staffed with professionals. If this is the recipe of the future for Public Storage then I am impressed.
Recommended: Yes
Cheryl Jennette
Oct 02, 2018
After searching around at several...
After searching around at several different storage facilities. I was getting discouraged from them either offering a clean/safe unit but too high in price or being the right price but unkept/sketchy. I was referred by a friend to this facility in Puyallup. I was pleased to see that the staff was friendly & attentive, respectful & understanding of my urgency to rent under my emergency move out situation. They offered a bigger unit then any other facilities, at a fair price, well kept unit that I feel extremely safe storing all of my belonging in. I absolutely will & have recommend you guys to all my friends, family & church family as well!
Recommended: Yes
Lauren Hedrick
Sep 24, 2018
Very friendly people
Very friendly people, made the reservation beforehand online and it was super easy when I got there, they talked me through everything I was paying for, and wonderful security measure so I know my stuff is safe. I would recommend this unit to anybody.
Recommended: Yes
Balinda
Sep 10, 2018
Awesome place
Awesome place
Recommended: Yes
Christine Barrick
Jul 19, 2018
I.loved.the ease of finding the place...
I.loved.the ease of finding the place and the security in place to protect our items while in storage. Also the face that is climate controlled and it is clean and we'll kept. Keep up the good work
Recommended: Yes
SJB
Jul 14, 2018
Excellent Experience
Perfect experience with on site manager/staff, terrifically good promotional first-month rental discount, and with the initial contact on line. The only detraction is the equivocal commitment to rental rates during the first year. Thank you.
Recommended: Yes
Cathy Harper
Jun 22, 2018
Wonderful staff
Wonderful staff, very helpful, understanding of my needs for storage.well lit areas. And very clean.
Recommended: Yes
坂
Jun 18, 2018
Perfect in every way
New facility, so very clean! Rented the size container that was needed and located in the climate controlled building - precisely fits my needs. Staff was very friendly and helpful. Would highly recommend this location to anyone looking to rent storage space!
Recommended: Yes
Dustin Hocking
Jun 12, 2018
Great facility with exceptionally...
Great facility with exceptionally friendly staff.
Recommended: Yes
Shawn Montgomery
May 29, 2018
Great place to rent a storage unit at
Great place to rent a storage unit at. don't know if the friendliness is due to it being new, BUT it is awesome .
Recommended: Yes
Meagan Royer
May 08, 2018
Staff if friendly and helpful
Staff if friendly and helpful. Is a really nice Public Storage place. We have used a few in the past and this is the best one so far.
Recommended: Yes
