Emma
Jul 04, 2024
Great service
Laura was awesome, kind and understanding
Recommended: Yes
Cassandra Grande
May 10, 2023
Friendly staff!
Wish you would pick ONE name to go by, instead of three - can be confusing - so pick one!
Recommended: Yes
Richard
Feb 12, 2023
very neat and clean
Keep coming back to this particular place for my storage needs. Have used it 4 or 5 times now.
Recommended: Yes
Cami Silva
Oct 30, 2022
Worse experience
Made a reservation and it was useless. The office was closed and it was 4 pm and I showed up with my uhaul. I called and called and called left a voicemail nothing. Never recommend this crummy place.
Recommended: No
片来
Apr 20, 2022
Friendly staff
Clean area and friendly staff
Recommended: Yes
Jerry Frank
Jul 08, 2021
Great
Great. Customer Service at Desk great.
Recommended: Yes
Sue
Dec 28, 2020
Great Customer Service
Exactly what I was looking for. Secure, clean, great customer service all at a reasonable price.
Recommended: Yes
Natasha
Jun 24, 2020
Best Storage Unit
I’m in a 5x5 unit and it’s so spacious.
Recommended: Yes
shannon
Jun 03, 2020
Good place
I like how the hours the gates are open but it really stinks that the office is completely closed.
Recommended: Yes
Lori Moffett
Mar 17, 2020
Easy to reserve
The unit I ended up renting is obviously an older unit (door hard to open) but very clean and well care of. The staff was wonderful with helping me rent for the first time. She helped me get the right size and made the paperwork quick and easy .
Recommended: Yes
Vicki
Mar 16, 2020
Nice and clean security gate inside and outside units.
Nice place pricing a little high has security gate so can't really complain.
Recommended: Yes
Shandale
Mar 01, 2020
Last minute eviction
Happy to find a decent priced unit close by. Easily able to fit my stuff. Friendly service
Recommended: Yes
Leanne
Feb 16, 2020
Nice having access to move in truck
Best price in the location we needed and the offer of free move in truck was amazingly helpful.
Recommended: Yes
Brandy
Jul 23, 2019
Secure and fast
Secure storage semi easy access
Recommended: Yes
Marlee Howard
May 01, 2019
Superb
My first time renting a storage unit and I couldn't be more impressed, the employees are very friendly and helpful.
Recommended: Yes
Kerry
Nov 03, 2018
Convienient
This place is perfect super friendly best price in town really comfortable not pushy
Recommended: Yes
Kimberly
Apr 01, 2018
Excellent customer service
Very pleasant and helpful. The facility is very clean and well lit.
Recommended: Yes
rikka
Dec 22, 2017
Very friendly
Nice being able to use the truck for free
Recommended: Yes
christeen
Jul 13, 2017
Best facility in tri cities!
I absolutely love this storage facility, not only is it very convenient, the customer service is awesome! My daughter loves to stop in and talk to the on site manager, she is the best! The maintenance man is always friendly and working hard. I highly recommend this storage facility to any respectful adult.
Recommended: Yes
HEATHER
May 29, 2017
Good place
They called me to confirm my reservation. Greeted you when you walked in. Tiny office but other wise good experience.
Recommended: Yes
Heather
May 17, 2016
I dont like the upstairs.
I would have preferred to be downstairs.
Recommended: Yes
Cam
Apr 18, 2016
Great place friendly people
They were kind and fast to get us a unit and they had a lot of space and options for us.
Recommended: Yes
Shannon
Jan 31, 2016
Great service
Overall great experience and the security is too notch
Recommended: Yes
Minerva
Jan 29, 2016
Great service, very secure storage and good value.
Needed a place to storage stuff but wanted to have a good price and cleanliness in the storage unit. On Guard storage is basically all in one.
Recommended: Yes
Minerva
Jan 29, 2016
Very good service and storage and fair pricing.
Recommended: Yes
Justin
Jan 09, 2016
Rented here several times
Great people that own this place, and the rates can't be beat.
Recommended: Yes
Kevin
Jan 02, 2016
They are a friendly place and helpful.
I like how they were accommodating to the costomer
Recommended: Yes
Jamie
Oct 21, 2015
Convenient location
The location is convenient and the pricing is reasonable. The rows seem a little tight if multiple vehicles are there, and the office is a little small, but in most cases you wont be spending much time in the office
Recommended: Yes
Yolanda
Sep 27, 2015
Very good welcoming customer service
Very nice and caring staff. Showed us several units. Very helpful. Clean establishment. Moving in was a breeze.
Recommended: Yes
Jenifer
Jul 11, 2015
Everything was easy, no surprises.
Recommended: Yes
Thomas
Jun 06, 2015
Considering I was doing a quick moveout and ended up needing more space Frankie n Scotty took great care of me. I hope I never have to move again and store my stuff but if I do, Id use On Guard Storage again. Thx Frankie n Scotty!
Recommended: Yes
Michelle
May 23, 2015
rates slightly different than advertised
Really nice place and people. Online ad said 5x10 was $39/mo but was actually $49/mo.
Recommended: Yes
Gordon
May 17, 2015
On Guard mini storage has just what you need and the price is Great.
I had reserved a 10x10 but since Me and my Wife are Disabled and it would have been hard to be on the second floor so they found us a 5x10 that was just right for us and they said if a 10x10 came up they would let us know.
They have been a great help and are very nice.
Recommended: Yes
Christopher
May 16, 2015
great helpful staff
Staff was very helpful and went over everything in detail.
Recommended: Yes
D. Randall
May 05, 2015
Good price great service
On Guard had received my reservation from spare foot and was ready to help me get moved in. Clean facilities and great customer service.
Recommended: Yes
Coral
May 02, 2015
Recommended: Yes
Darlene
Apr 29, 2015
Fankie & Scottie are great, very helpful. The moving truck was a God send.
These facilities are top of the line. Owners on site and always ready to help. This is the second time I've stored here and would do so again if necessary. I'm always glad to recommend are send a friend to use these facilities.
Recommended: Yes
Joanna
Apr 22, 2015
Right place, right time
We were looking for an interim storage solution and On guard worked out great! Scotty & Frankie are charming. The site was clean and tidy. We ended up needing a larger unit than originally reserved and that was handled without any difficulty.
Recommended: Yes
Teri
Apr 15, 2015
Management team was pleasant, courteous and easy to work with. Facility met our expectations from verbal descriptions.
Management team was pleasant, courteous and easy to work with. Facility met our expectations from verbal descriptions given over the phone and looks well maintained.
Recommended: Yes
Zhanna
Apr 04, 2015
Recommended: Yes
Mechelle
Mar 09, 2015
The facility and everything about it is perfect it is an excellent storsge unit.
Recommended: Yes
Justin
Jan 07, 2015
Recommended: Yes
Russell
Dec 10, 2013
only issues was that i was billed for two months when i signed up. he showed me the prices for one month and i agreed, then he handed my card back to me and said he billed for two months...great.
Recommended: Yes
Fletcher
Oct 08, 2013
Just what I needed at the right time.
Recommended: Yes
Lisa
Sep 10, 2013
Recommended: Yes
Ronda
Jul 21, 2013
this place is very good and they help you out by offering moveing vans for free our if need over night price is more than far so if i ever move again i will use them again
Recommended: Yes
Amy
May 02, 2013
Staff was very kind and informative.
Recommended: Yes
Katelyn
Apr 02, 2013
Great staff. Very nice to be able to use the moving truck to move furniture!
Recommended: Yes
Micah P
Apr 06, 2011
Excellent Storage
Rented the unit online. After minor paperwork I was moving belongings into the unit in less than 15 minutes. The service was friendly and the complex seemed extremely safe.
Recommended: Yes
