Vipul
Aug 16, 2024
Good and easy
Easy process, staff is efficient and helpful
Recommended: Yes
Aaron
Mar 03, 2024
Its a storage unit
Seems fine. This needs to be thirty characters...
Recommended: Yes
Brent Hedgecock
Oct 31, 2023
Shady area good product
There are some questionable people in the area. But the extra steps this property took for security I feel is on point. Great rate for my unit.
Recommended: Yes
Greta
Sep 29, 2023
Storage
It was really easy to reserve and move-in. Very helpful and easy to follow directions. Staff on the phone and at the facility were helpful and knowledgeable. The unit itself seems a little smaller than advertised.
Recommended: Yes
Jayden Aubryn
Jul 03, 2023
Clean, easy to move into. Strict about closing time
Clean, easy to move into. Strict about closing time
Recommended: Yes
Beth Reis
Dec 06, 2022
Easy breezy move in
I was able to reserve a same-day spot. I was able to do all the paperwork online in advance. There was no waiting in line when I got there. The whole experience was easier than I’ve ever had.
Recommended: Yes
Daphne LLC
Jan 01, 2021
Great Customer Service
Representative who closed tonight Jonothan provided Great customer service.
Recommended: Yes
Natashianna Williams
Aug 07, 2020
I grew up with my family going through...
I grew up with my family going through public storage an never having any issues I love their open an honest employees who are very helpful to their customers
Recommended: Yes
乍
Jun 05, 2020
Great overall experience so far!
The level of security, the staff, the prompt customer service.
Recommended: Yes
Antonio
Mar 28, 2020
They always strived to give me the best...
They always strived to give me the best benefit to my need
Recommended: Yes
Daniel Wilson
Mar 23, 2020
Wonderful facility and staff.
This is my second time getting a storage unit at this location. The facility is very nice and the climate control is perfect! The staff have always been very helpful and friendly, even during the current health crisis. Access for large trucks is good and there are plenty of carts at this location. I would definitely recommend Public Storage to my friends and family!
Recommended: Yes
物捨
Mar 04, 2020
Easy convenient and affordable.
Great clean site close to downtown. Staff was very helpful and the price was right. Parking area can get busy so best to plan ahead with big loads.
Recommended: Yes
Karen
Mar 03, 2020
Great price. Eager staff mostly.
Great price, location. They called a lot about my rez. There are homeless that use the facilities. Just as long as they aren’t sleeping there.
Recommended: Yes
Brandon
Feb 25, 2020
Very busy
Very busy storage. Limited parking.
Recommended: Yes
Jaymie
Feb 22, 2020
Central city location that is clean, well-lit and spacious.
Very helpful, service-oriented staff. Good prices - particularly for an in-city location. Very clean, well-lit and spacious facility and units.
Recommended: Yes
Robert Wood
Sep 12, 2019
The site and staff at Dearborn in...
The site and staff at Dearborn in Seattle have been excellent, clean, well organized, professional, and helpful.
Recommended: Yes
Nancy T
Sep 11, 2019
Happy Camper
The people there are very professional and friendly. Was very pleased with the move in
Recommended: Yes
Barry Willis
Jul 08, 2019
Extremely nice facility
Extremely nice facility, staff is great
Recommended: Yes
Eric Ritts
Jun 03, 2019
Great service
Great service, knowledgeable, looked out for my service.
Recommended: Yes
Zedrick Kern
Mar 25, 2019
Opinionated
It's early on, But I like the location and the price. Staff is friendly as well.
Recommended: Yes
Britt Hardy
Feb 26, 2019
Exceptional service
Exceptional service, cleanliness at its finest, and security at its best! Pleased that a friend referred me here!
Recommended: Yes
Robert Byers
Jan 07, 2019
5 thumbs up...
Really simple process and everyone I've met so far have had impeccable customer service.
Recommended: Yes
Christy Cardenas
Nov 09, 2018
Laura was friendly and helpful with...
Laura was friendly and helpful with every bit and concern I had about the whole process. Not to mention patient with my many questions. Thanks, Laura.
Recommended: Yes
Tami Gia
Oct 19, 2018
Great experience
Great experience. Clean facility, easy to use parking and elevator. Laura at the front desk was very helpful and even funny :)
Recommended: Yes
Indigo Summer
Sep 19, 2018
I give this an A
Friendly, helpful staff, and clean facility. Well lit. Seems very secure.
Recommended: Yes
Hank Na
Sep 18, 2018
I encourage to make more Dollys...
I encourage to make more Dollys available
Recommended: Yes
Edwin Mamerto
Jul 23, 2018
The staff are amazing and knowledgeable...
The staff are amazing and knowledgeable about their job! They were very helpful and they answered my questions in a timely manner!
Recommended: Yes
Devarn Maxwell
Jul 05, 2018
My sign up was quick and easy.
My sign up was quick and easy.
Recommended: Yes
Michele
Jul 02, 2018
Great experience
Great experience with Pamela
Recommended: Yes
GM
May 08, 2018
The storage facility is super-clean and...
The storage facility is super-clean and the people are courteous and helpful.
Recommended: Yes
David Setsuda
Apr 12, 2018
Good Experience.
Good Experience.
Recommended: Yes
Angel Walker
Oct 26, 2017
Great service
I was given great customer service and they have gone out of there way to help me as well.
Recommended: Yes
Mark Trepanier
Oct 09, 2017
Great facility
Great facility. Very helpful staff.
Recommended: Yes
Tommy De Vera
Sep 18, 2017
Awesome customer service!!
Awesome customer service!!! Best trained staff i've experienced. Made the stress of moving easy!
Recommended: Yes
Ray Scott
Aug 26, 2017
I went in the facility needing space because I am down sizing from a three bedroom into a two bedroom space.I had no clue how large or small of a storage space I would need. Allan Ajeto helped me determine the space by asking a few questions. Totally impressed and happy with the space... I have friends who are relocating here for work and already told them to head to this location. Great customer service and knowledge of product!!! ??????
Recommended: Yes
Tonya Pineda
Aug 16, 2017
Great
Honestly loved the speed of service and kindness of the staff.
Recommended: Yes
SDF
Jul 06, 2017
The Seattle Dearborn people are ...
The Seattle Dearborn people are AWESOME! The facility is beautiful! Totally happy with everything!
Recommended: Yes
Novice renter but critical consumer
Jul 03, 2017
Impressed so far
So far, so good. The staff is nice. The facility is new, clean, safe. Hope future access continues to be easy and the facility, staff, security and safety remain as good as they have been upon move in.
Recommended: Yes
dely judal
Jun 26, 2017
Facility is new and clean! Staff are all friendly and helpful. Thanks to Rio and all others I didn't get the chance to get their names! Only drawback is the height limitation for trucks. The moving company I hired brought their small moving truck and couldn't make the height clearance by an inch. I would give 5 stars to staff!
Recommended: Yes
Troy Heerwagen
Jun 15, 2017
Could have been great but felt like a racket in the end
Reserving a unit online was easy and the email showed me what I would owe for my unit. I got a call right afterward to schedule a check-in time. When I arrived to check in, Andrew was there to help me and he's a pro at this - he explained everything wonderfully. However, after the walk through with Andrew, I was really disappointed to discover hidden costs. First, Public Storage requires a particular kind of lock, which I didn't have, and which cost $20! There was no mention of this when I was signing up. Additionally, Public Storage requires insurance coverage of the goods you have stored, which they'll happily sell you. It's a shame, because it could have been a wonderful experience if the price on the website actually showed my final costs. Tacking on additional charges when I arrived on-site made Public Storage seem so sleazy. Maybe these wouldn't be surprises if you're familiar with the self-storage industry, but the business model of tacking on unnecessary fees is going out of style, and Public Storage needs to recognize that.
Recommended: Yes
Brianna Barragan
Jun 05, 2017
Great experience! The manager Justin was great and respectful. He was clear with the policies and helped us with all our questions. Definitely loved their prices too
Recommended: Yes
Meredith Pentzien
Jun 02, 2017
Very clean and I have never had trouble ...
Very clean and I have never had trouble finding parking or having access to a cart for moving things into the unit. I wish the hours were better. Trying to get down there before 7pm after a full day of work is stressful. If the hours were until 9, that would even be a little bit more helpful.
Recommended: Yes
Kim Retherford
May 08, 2017
Amazing customer service!!
Amazing customer service!!
Recommended: Yes
Amaury Rivera
Feb 08, 2017
Just what I needed.
Easy access, great customer service.
Recommended: Yes
Jackie
Jan 25, 2017
Good in Person, Not as Great over Phone
People were friendly and helpful and the facilities seemed great and taken care of. However how customer service is handled over the phone can be real shady and concerning. Kept going around and around saying they were sorry prices went up between a single day, but they could guarantee prices would be locked for 6months, only to then be told that was a lie and prices can raise up to 30% in a 6 month period, but after THAT, it won't increase again for a year. However they refused to put anything in writing.
Recommended: Yes
Joseph Dickens
Dec 14, 2015
Good experience in general
Unit is fine, staff was great, and price was the best in the area.
Recommended: Yes
