David
Mar 17, 2024
Great Location - A Bit Spooky
The location on busy, crowded Capitol Hill couldn't be better for residents of central Seattle. It's clean, but it was strange to move in with the supplied entry code, but no staff present. The office was locked and no indication when they would return. I also did not see a contact phone number listed. As great a location this property is, it's also in a district with plenty of troubled people who could readily enter the property when someone opens the gate. That would be unpleasant and dangerous. These days it's tough to find reliable help, and I'm happy that the hours are not limited to when someone is in the office. Still, it's a concern and also a potential liability for the property.
Recommended: Yes
Ben
Mar 16, 2021
Service was great
All great, hadn’t realized you couldn’t use the facility after hours
Recommended: Yes
Shannon Dwyer
Sep 30, 2020
The manager was super friendly
The manager was super friendly, helpful and accommodating. The online reservation system made it easy when I went to actually get my unit. Great experience overall
Recommended: Yes
Kinsey
Jan 26, 2020
Great service! Easy and helpful.
The employee was friendly and helpful and the move in was easy! Super relieved we have a storage unit now and can free up some space in our house!
Recommended: Yes
Janice Garr
Nov 25, 2019
They were courteous and helpful to find...
They were courteous and helpful to find the best unit match for me!
Recommended: Yes
Jessica Marquardt
Apr 24, 2019
Quick and efficient customer service in...
Quick and efficient customer service in store and on the phone. This option would be 5 stars if the access hours allowed for later in the evening.
Recommended: Yes
Teysha Villanueva
Jun 19, 2018
My experience at Public Storage was the...
My experience at Public Storage was the best! I felt taken care of and listen to not only are there prices competitive the staff is friendly and professional. Cody was amazing to work with.
Recommended: Yes
Jeffrey Olliffe
Apr 26, 2018
Great Experience
Great Experience getting a storage unit: fast, easy, and efficient. Cody, Zack, and Julian were there with answers, keys, and encouragement. Very pleased!
Recommended: Yes
Erica Lee
Feb 19, 2018
The insurance thing was annoying
The insurance thing was annoying. I had to sign up for it even though I knew I was covered and had to cancel after the fact. It's also not clear on the website you need it on PURPOSE. Come on, PS.
Recommended: Yes
Robert Elkins
Sep 11, 2017
Nice people working at this location. Really like the service, they should be open 24 hours a day. But whatever. They lose a star for that.
Recommended: Yes
DMZ
Aug 04, 2017
5 stars
Very helpful team, nice space, good price.
Recommended: Yes
Victoria ryan-provolska
Aug 02, 2017
coquita and cody are pretty legit. Theyre super cool and chill
Recommended: Yes
Jamey Brown
Jul 19, 2017
Amazing service, Cody was very patient to work with he helped me find a storage unit for really cheap for another location. He went above and beyond my expectations! Thank you. Very professional!
Recommended: Yes
Claire Markham
Jun 20, 2017
The check in process was very smooth and the staff are very friendly. Bob even stayed a little bit late so that I could get access to the dolly carts after the office had closed. Overall, I would highly recommend this place!
Recommended: Yes
Quentin Little
Sep 20, 2016
Great customer service, great experience.
Super helpful and explanatory, felt completely oriented after meeting Cody, great guy.
Recommended: Yes
Curtis Walton
Sep 06, 2016
Positive Experience
This locatool is conveniently located and safe.
Recommended: Yes
Karen
Nov 19, 2015
I like it but . . .
Great experience with Cody, the site manager. Very nice guy. However for the 1000 units at this multistory location, they need more than 2 carts. The main gate being left open overnight might contribute to the theft of the other carts. Basic storage, lights work, elevator works, doors work. No complaints.
Recommended: Yes
Anthony Paiva
Apr 28, 2015
Great Facility
Cody who checked us in and help get us our unit was very professional and courteous. He gave us a tour of the facility and explained the security operations and asked pertinent questions to ensure we got the the unit suitable for our needs. Very delightful to work with and an asset to your organization. What I did find to be lacking was beyond his control. But there is a lack of of dollys for use by the tenants. You definitely need more and may I suggest that you do it like shopping carts at the grocery store or like baggage carts at the airport.
Recommended: Yes
Meredith Rivlin
Nov 16, 2014
Easy and efficient with friendly staff
It's a very secure spot. Dody helped us and she was really sweet and informative. A little pricey.
Recommended: Yes
