Layne Crea
Mar 27, 2024
I had a positive experience.
The attendant I dealt with was very friendly and helpful.
Recommended: Yes
Danielle Karmil
Mar 04, 2024
Convenient except for hours
I really appreciate how easy it was to reserve and move into a storage unit.
The facility is nice enough and the staff I talked to were friendly and helpful.
I didn't notice the very limited hours when I reserved the unit though. They close at 5 on weekends and 6 in weekdays, which is extremely inconvenient and hadn't even occurred to me as a possibility.
I understand only being stuffed during business hours, but bring completely closed to access seems pretty unreasonable.
Recommended: Yes
乔
Feb 25, 2024
Easy affordable and friendly
First time customer, easy process, friendly and affordable. Location top notch and secure.
Recommended: Yes
Jacob Franzen
Mar 04, 2022
No stair access, elevators always broke
Got trapped in elevator 1.5 hrs and then there were no elevators working for the next 3 days and no stair access
Recommended: No
pauline
Jan 08, 2022
easy and painless
Vince was very kind and patient with me as I peppered him with a list of questions about renting storage space (first-timer here!). I opted to go in and he showed me the storage space before i set up my account. Facility looked clean and updated.
Recommended: Yes
Shayne Carpenter
Aug 04, 2021
Quick and easy move in
It was super easy to just pull up, unload, and leave.
Recommended: Yes
Mitch
Feb 01, 2021
Great intro month offer
This place fit my storage needs perfectly (one vehicle for one month)
Recommended: Yes
D.C.
Nov 24, 2020
Decent Pricing
Decent pricing for covered parking through SpareFoot.
Recommended: Yes
James
Jul 25, 2020
phone customer service was absolutely...
phone customer service was absolutely horrible.
Recommended: Yes
Lauren Richmond
May 15, 2020
Simone was Amazingly upbeat and helpful...
Simone was Amazingly upbeat and helpful at the 3000 15th ave location in Seattle Washington. Thank you Simone!
Recommended: Yes
Owen
Apr 30, 2020
Friendly Manager, Losts of costs that rack up upon signing final contract.
Decent service. Can't argue $50, they make you take out insurance for $15 a month. Currently being renovated, other than that it's decent.
Recommended: Yes
Jill
Jul 11, 2018
Friendly
Friendly, professional and very efficient.
Recommended: Yes
Ian
Apr 26, 2018
Great for the price
I feel my things are secure and the staff is friendly. Pricing was fair.
Recommended: Yes
Candi C.
Apr 04, 2018
Great experience with Public Storage
So far I have had a great experience at Public Storage. Kyle was great to work with! He made the whole process of acquiring storage very easy.
Recommended: Yes
D. Jackson
Apr 03, 2018
Excellent customer service.
Excellent customer service, staff is always friendly, and helpful to answer all questions. Makes my storage move-in easy, and hassle free. Would recommend to anyone in need of a secure facility to keep their personal belongings safe.
Recommended: Yes
Stafford Miller
Mar 05, 2018
As your records may or may not show I...
As your records may or may not show I was with the store on Capitol Hill in Seattle for several years. Great service, great manager. This was inside parking for a class B motorhome. The only problem was the continuing raise of fees. Next came the eviction notice as they were going to remodel. Luckly I found a space back at the Ballard store where I was years ago. Let's hope you keep this one as-is.
Recommended: Yes
Stephanie Scharrer
Aug 29, 2017
Carrie went above and beyond to help me in a difficult situation. She was friendly, helpful and full of information. She truly wanted to find the appropriate solution for my storage needs. I could not have asked for a better experience. Thank you Carrie for going above and beyond to make a not so pleasant task actually kind of fun!
Recommended: Yes
Ahmad Abuomar
Aug 20, 2017
Wonderful service! I only needed a unit for a few weeks while I moved and Carrie made my experience as smooth as could possibly be! She was attentive, provided unit sizing advice, and was able as friendly as could be.
Highly recommend for anyone looking for a short term or long term storage unit. (Hint: Online they have deals where the first month is discounted or free and there are no lease terms)
Recommended: Yes
A.A.
Aug 03, 2017
The employees were wonderful and very ...
The employees were wonderful and very willing to help me with everything I needed. They truly went above and beyond.
Recommended: Yes
Mobiklift Corporation
Apr 01, 2017
The people make the storage facility a warm and welcoming place , I rented a parking spot for a month and my experience with the staff running the facility was the best i have ever had , very professional , very friendly and engaging , clean and most importantly easy.
i did not have any difficulty in renting and i could leave anytime i wanted with short notice. personally i enjoy freedom and i felt free to manage my schedule with them , access codes for entry during after hours made it even more so.
The pricing compared to all others was the most reasonable and it was inside storage for a 20 FT TRAILER!... that price beat the "OUTSIDE" storage rates of the other facilities in the neighborhood!
Thank you for everything & when i Seattle and needing storage i now know where to go.
Thank you foe everything & wishing you the best in business and in life.
J
Recommended: Yes
Ravensara Travillian
Mar 29, 2017
On a scale of 1-5 stars, Carrie at the Queen Anne Public Storage facility really cranked it up to 11!
A situation arose, which in no way was Public Storage's fault, and Carrie worked diligently with me to help get it resolved constructively. She really went the extra mile to help me. Her customer service and friendliness made a real difference, and I would recommend her unhesitatingly to anyone who is looking for a real professional.
Thank you so much, Carrie.
Recommended: Yes
Thomas
Sep 20, 2016
Very helpful.
Great Friendly staff. Longer hours than most the other places.
Recommended: Yes
Lydia Ridenour
Aug 16, 2016
Great customer service Thanks .
I love the promotion I was offered the agent I worked with was efficient thorough and quick I appreciated that my time was valued thanks so much.
Recommended: Yes
John Pettas
Jul 27, 2016
Nice and Simple
Nice and simple setting up account and getting a unit. Clean place with plenty of parking and lots of space to move your belongings in and out.
Recommended: Yes
Devlin Randolph
Jun 30, 2016
Fast, Easy and Friendly!
I've used other Public Storege locations, and this one is actually the best! But others were rude, and ill prepared... This one was very efficient and friendly.
Recommended: Yes
Minnie Spencer
Apr 12, 2016
Surprisingly Easy
I walked in to rent a storage unit to help me stage my home for selling. I wasn't sure what to expect but it was actually a great experience. Julian was helpful and friendly and he made the process actually fun. The units themselves are spacious and well lit. I would recommend to anyone needing temporary storage.
Recommended: Yes
D Rose
Apr 14, 2015
Just Fine
The staff people that I interfaced with: Allan, Roberto I think his name was, and a third, Julian, were all courteous and clear in their communications. I really appreciate that.
Recommended: Yes
Tom Oldham
Apr 10, 2014
5 stars wins the day.
My new Public Storage unit has been a success story from the very first day. After inquiring on the internet, I immediately received a phone call confirming my decision to apply for rental space. I was treated with respect through the entire paperwork process and ended up paying the lowest rate of any of the other four storage companies I visited. Public Storage beat the price of one of it's competitors by over $200 a month for a comparable size unit. The drive in garage area is so convenient, especially in the rainy Seattle area. The elevator is very close and the hallways and public areas are always clean. I am a very happy and fully satisfied customer and fan of Public Storage.
Recommended: Yes
Darren Bain
Apr 09, 2014
Did everything to make a busy Saturday move in seamless
Moving is a painful experience - Chicago to Seattle especially! This made it better.
Recommended: Yes
J Anderson
Apr 08, 2014
Clean, convenient and secure building - friendly, accommodating employees
Building is secure, has great access hours and is conveniently located. Property is kept clean and well maintained. Employees are professional, friendly, and they go out of their way to help you find the right storage unit that fits your needs. A very special thanks to Les for all his patience and help - his positive attitude made the difference! Overall, the cost is extremely reasonable for a variety of different sized spaces. An all-around positive experience - would highly recommend this storage facility.
Recommended: Yes
