Thomas
Jul 15, 2020
Great customer service
Staff was very friendly and helpful. The units have seen better days but are secure and convenient. Would recommend.
Recommended: Yes
Austin Carlton
Feb 10, 2020
The manager was professional
The manager was professional, knowledgable and friendly. The facility was standard and met expectations.
Recommended: Yes
Ian Gazarek
Dec 24, 2019
I love public storage
I love public storage. Good security, good facility, friendly staff.
Recommended: Yes
Michael Champagne
Dec 13, 2019
My only complaint is the price
My only complaint is the price. Remove that and it is a really good place to store your things. I have used public storage many times in the past, currently i am in west seattle. The manager Sandra is amazing and the place is always super clean
Recommended: Yes
Tami Bensen
Nov 06, 2019
The security is absolutely terrible!
The security is absolutely terrible! The gate is torn down on the Delridge side, which is a bad neighborhood. The door to the building literally opens by pushing it with one finger. There is a 2 inch gap between the double doors. If I had to guess someone hit the door with a truck to bust it open. Just by looking at the door you can tell it isn't secure. During my walk through with the wonderful sales person she stood in front of the door so I couldn't see it. I really loved the woman who sold me the unit and truthfully she is the reason I purchased. I put in my code on the door incorrectly and it just pushed open, seriously with one finger. This is how I know, I told the woman who was there sweeping, she agreed and said she would tell someone. The thing is she didn't at all seem surprised or shocked. It was clear that this has been an issue for a while. There are not cameras inside the building. It's clear people might be living here as well, it smelled like urine inside near my unit.
Recommended: No
Melissa Hughes
Sep 12, 2018
Great first storage experience
Great experience! I haven't used storage facility before but Justin did a great job of getting me up to speed quickly and efficiently in a very friendly way, even though he was busy. Thanks Justin!
Recommended: Yes
Vincent Harrelson
Apr 09, 2018
Selection
Selection, location, prices, and service are all great!
Recommended: Yes
NCalos
Dec 29, 2017
Renting Again
Had a great move in. Staff was personable, thorough. Only complaint, was an old $7 charge, said company called once but was not followed up.
Recommended: Yes
Sheri Medley
Oct 03, 2017
I highly recommend public storage
Dawn did a great job on the paperwork and calming me down after a stressful drive trying to get there before they closed. She was knowledgeable and friendly and I appreciate that.
Recommended: Yes
Rubert Paige
Sep 14, 2017
This is one of the nicest PS I have ever had the privilege to do business with. The property is well maintained. The staff is always knowledgeable and helpful. Patrick is a 5 star employee with his friendly demeanor and quick response in getting the task done. If I ever have storage needs again I'll check this property first.
Recommended: Yes
Jennifer Karlik
Sep 07, 2017
I would highly recommend this place. I live in the area and I'm moving out of my one bedroom apartment. I made a reservation online and was called immediately to set up an appointment to view the space. Ron did an excellent job recommending the appropriate space for my one bedroom apartment. He was courteous and patient with me when I needed to reschedule my key pick up and kept me at my agreed to Labor Day rate.
This place is clean, accessible and safe. It's on a major road in the West Seattle area and is close to the police station (which is important to me) .
Go see Ron, he will help you out
Recommended: Yes
K Punch
Aug 24, 2017
Such a great experience with Ron!
Such a great experience with Ron!
Recommended: Yes
Joanne Brown
Jun 29, 2017
Great staff - Ron was as helpful as he could be and followed through before and after the move to make sure things went well. He was knowledgeable about what size unit I would need and was just right. He did the best to save me as much money as possible and just in general was a caring person abour my situation. Can't say enough good about him. The facility is clean, easily accessible, and close to my home so it is perfect. Recommend them any time you need storage.
Recommended: Yes
Matthew Ratzloff
Jun 19, 2017
Everyone here is so helpful! I had to store all my things in a unit while I renovated my home in preparation for a sale. The unit was clean, I always felt safe, and I had no problem driving a 22' long moving truck around to load it up at the end. If you're in West Seattle, I highly recommend this Public Storage.
Recommended: Yes
Oscar
Jan 04, 2017
Great
Great storage facility
Recommended: Yes
Billie Jane Lakey
Dec 07, 2016
The staff were very nice and extremely helpful
The staff at this location on Delridge in Seattle, were the nicest, most helpful, friendly and funny people. They made my day and the facility is very well maintained and clean. I like this facility better than any other facilities in Seattle. Excellent employees, really made me feel better about having to store my belongings this time of year.
Recommended: Yes
Amy Denio
Oct 25, 2016
Secure space, a little damp.
The floor of my rental space (on the 2nd floor) was a little damp when I moved in, not sure if it was from previous client. Happily it seems to be drying out. Because it seems to be non-heated upstairs, the atmosphere inside seems a little damp in general. The overhead light in my space does not function ~ but I bet if I ask the custodian to fix it, he would! He's a nice fellow.
Recommended: Yes
Dean Lucas
Mar 15, 2015
best storage
Tony and all the. Crew. Great.
Recommended: Yes
Nicole Jefferson
Aug 12, 2014
overpriced. but friendly.
Josh at my location was very descriptive and makes sure you know all the details of your contract before you sign on the dotted line. He was very knowledgeable about the space provided and helpful with answering any questions that I had. However the space I rented was small and expensive. Thank you Josh five stars to you.
Recommended: Yes
Julia Robinson--Mode
Jun 12, 2014
Great customer service! Quick and easy
I love the service that i received from Tony. He is knowledgeable and very helpful. Would recommend him to anyone!
Recommended: Yes
Joshua Santos
Jun 06, 2014
The best customer service and experience I have ever received from a storage company.
I only needed the storage unit for one week for my move from an apartment to my new house. Unexpected delays and issues made me forget to close out my storage unit. It had been empty for a few days and I forgot to come back and let them know I did not need it anymore. Most places would charge you for extra time but not Public Storage. I only had to pay the original price we discussed and not a penny more. Cost savings for me will always make me return for future storage needs. Like I stated earlier; The best customer service and experience I have ever received from a storage company.
Recommended: Yes
