Barb Bicknell-Porter
Aug 19, 2024
Nice place very clean.
The young man who helped us was great! Very friendly and helpful. Even made my daughter a cup of coffee.
Recommended: Yes
Matt
Jul 10, 2024
Some bad, but mostly good
Initially, I received some annoying errors when trying to complete the paperwork and payment online. When no welcome email explaining what to do next arrived, I called the store location and discovered that I had to show up with my ID and ensure I had a “barrel lock” to access my unit (an unexpected expense). Once at the store, Mitchel was very friendly and took good care of me.
Recommended: Yes
Laurent
Jun 08, 2024
Well welcome. Cleaner place
I appreciated the way i was welcome and the ease to rent my box. Place is clean and easy to park
Recommended: Yes
Breanna Callahan
May 08, 2024
Easy to sign up
Affordable and good location. Able to do everything online beforehand.
Recommended: Yes
Auttie adams
Aug 01, 2023
Fast
They where quick it’s clean and quiet
Recommended: Yes
Preach
Jul 31, 2023
Great experience and value out there
I rented a unit from Vivian and Carly yesterday. It was an easy choice with the monthly cost and added discount promotion going on. The customer service was outstanding. The location was clean and my unit just what I needed.
Recommended: Yes
Charita Dumas
Jul 31, 2023
Great customer service
Vivian is absolutely wonderful. All of my interactions with her have been spot on. She is has helper me find the perfect unit more than once and is super helpful in answering questions. I won't rent from anyone else.
Recommended: Yes
Bob Metzger
Apr 07, 2023
Excellent customer service
Representative listened to my needs and found a good storage site.
Recommended: Yes
Pam Neumeister
Mar 21, 2023
Needs better communication
Claims you can get 24/7 customer service help. Not true, tried to call several times without success. I left several messages & no one has returned my call. Was not told that I have to sign up for auto pay to be able to access my unit after the office closes.
Recommended: Yes
Rob
Feb 06, 2023
Clean, good location off of I5. Would recommend.
Good location and price, new clean facility. Sign-up process was a little confusing.
Recommended: Yes
Virginia L Parfitt
Nov 17, 2022
It was so easy to book online
I booked what size storage I wanted online and when I wanted to move in and when I got here the lady was so helpful and nice she got me everything I needed in for a great price
Recommended: Yes
John E Erickson
Oct 11, 2022
DO NOT RENT HERE!!!
I was 2 days late on moving out and they refused to waive their NON-prorated exit policy. Instead they charged me a full month for those 2 days. Shame on them! All 3 of the managers I spoke to are heartless. I'm considering picketing this place so that others don't get robbed.
Recommended: No
Tracy Joe
May 29, 2022
Great Facility
Clean facility with plenty of carts to move your belongings
Recommended: Yes
Jennifer
May 29, 2022
Great service
The gentleman Austin was a great help for the right size and quick on paperwork and very friendly .
Recommended: Yes
Linda Osterholt
May 03, 2022
Good location and priced right.
Good location and priced right.
Recommended: Yes
C. Santa Maria jr
Jan 10, 2022
Clean, secure, and great staff
I’ve stored my belongings in MANY public storage buildings in the past and this is by far the best experience I’ve had. From the time that I walked in, Eric treated me like family through the whole process up until I left the lot. They made sure I was set up and even walked me through everything I needed to know. They were ethical in advising me about my choices which helped me save a few bucks. Not the best location but I would 10/10 recommend.
Recommended: Yes
Mario Williams
Nov 17, 2021
The Best place that i have to keep every thing that dont fit in your apt.
Thanks you for being in a great location and keeping it so clean .
Recommended: Yes
Nguen chiem
Oct 24, 2021
Easy to access
Pricing are good and place are safe and clean
Recommended: Yes
Ardie Suelen
Sep 30, 2021
Awesome customer service!
Love how everything was easy from navigating things to and opening the store/lock
Recommended: Yes
Jarem Luke
Sep 24, 2021
Clean and easy
Was easy and friendly process to setup the storage space.
Recommended: Yes
Michelle
Jul 18, 2021
Moved my son home from college
Moved my son home from college. They were super helpful we got it done fast and the place is very very nice inside. I'm very happy with my experience
Recommended: Yes
Stephanie Willhoite
Jun 22, 2021
The staff is very helpful
They earthquake with getting you set up with your storage unit to get you on your way to make sure you know all the details to everything where your units located the very friendly c
Recommended: Yes
Tom Grimes
May 24, 2021
Great experience
Facility looks very new. Staff are highly professional.
Recommended: Yes
Brent McDaniel
May 24, 2021
Simple professional and efficient
The storquest team kept me informed, guided me through the process and made everything super easy. Saved me some money as well!!
Recommended: Yes
Holly
May 14, 2021
5 Stars for the Staff!
The staff were so helpful, flexible, patient and an all around pleasure!
Recommended: Yes
Mick Flynn
May 10, 2021
Great
Everything worked out great, as it should
Recommended: Yes
Ozie Whitfield
Apr 23, 2021
Great service and meet all the needs thanks
Speechless over my expectation great facility
Recommended: Yes
Autumn
Apr 22, 2021
Great facility, great rates, easy location.
Great storage facility with great rates!
Recommended: Yes
Brian
Apr 19, 2021
Very convenient
Just moved in and this spot is great! Brand new facility
Recommended: Yes
Christopher Teuscher
Apr 05, 2021
Great
So far so good. Good customer service and had a good deal. Really clean.
Recommended: Yes
Sarah York
Apr 05, 2021
Great prompt service
Friendly associate, clean facility, easy process.
Recommended: Yes
James Barger
Apr 01, 2021
Clean facility & customer service you’d expect from a classy hotel
They were helpful, responsive and very customer-service oriented. Gave me a tour of the whole unit before closing and walked me through all the steps I needed to book the unit. Made me feel like I was checking into a 5-star hotel and not a storage place.
Recommended: Yes
julie g.
Mar 21, 2021
Great experience, friendly staff, clean facility
Eric and Liz made this easy. The facility was clean and the process seemed fair. I've had bad experiences with other storage facilities.
Recommended: Yes
Bonita Maria Elva Alvarado
Mar 06, 2021
Awesome new place
I already did a review on Google but I’ll do another one on here because I really like this place and the customer service was great
Recommended: Yes
Daniel riggle
Mar 02, 2021
Good place
GoodGoodGoodGoodGoodgoodhoodigod
Recommended: Yes
Candace Durland
Feb 28, 2021
Best storage facility in Seattle!
Hands down the best customer service! Erik, store manager was amazing! The whole experience start to finish was wonderful! Thank you Erik!!
Recommended: Yes
Andrew
Feb 23, 2021
Excellent customer service
Excellent customer service, location is super clean, doors are easy to slide, lots of huge carts to use to move your stuff in and out. Excellent loading unloading area.
Rent here, they got you!!
Recommended: Yes
Katelynn Ronje
Feb 22, 2021
Clean, well priced and great customer service!
This is my first storage unit I’ve rented, so I had a lot of questions about sizing, prices, contracts etc. Erick, who works the desk, was amazing and so helpful! 10/10 would recommend.
Recommended: Yes
Peggy Harris
Jan 29, 2021
Eric was great!
Eric provided great information about the facilitly. This facility is well lit and provided everything I needed. This is my first time using storage; he made it a comfortable action. Thanks.
Recommended: Yes
camryn sullivan
Jan 28, 2021
great customer service
eric was very helpful in helping us find the right unit for us.
Recommended: Yes
Augustine Cita
Dec 14, 2020
Happy overall
Service was fast and professional
Recommended: Yes
QUINCY
Nov 21, 2020
Very clean. Great customer service!
I have never been so happy about a storage unit! Facilities so clean and secure. Everyone I've talked to in the company has been very helpful. Very nice and had knowledge about everything I needed! Great place!!
Recommended: Yes
Katherine Torres
Jul 31, 2020
Excellent service and facility
This was the best experience from the beginning to the end of our experience of our move. John is so friendly and helpful, answered all of my questions with a smile. The facility is the cleanest one I've seen with flat bed carts to help us move. Overall excellent experience!
Recommended: Yes
George Blackstone
Dec 07, 2019
Best storage value in Seattle! New facility and easy access off of 5
I compared their facility to the next 15 closest and theirs is by far the best value
Recommended: Yes
Antonio
Sep 28, 2019
Awesome staff!
Very helpful and quick professional process. Great experience!
Recommended: Yes
ALEX
Sep 18, 2019
Clean reliable storage unit
Would recommend For any storage needs!
Recommended: Yes
ALEX
Sep 16, 2019
Exactly as billed
Fast service, clean, decent price
Recommended: Yes
