Earth L.
Jul 25, 2022
Nice Facility
The facility is very clean and spacious. The front desk employees are personable and nice. Not to mention, it has some nice features along with the good unit prices such as a free/discounted in-house rental truck and a free hi-security lock with the unit.
Recommended: Yes
Shannon Wolters
Dec 07, 2021
Friendly Service
Staff is very Friendly. Whenever I have a concern, , they immediately respond back to me with a resolution to my concern. I would recommend this storage facility to all my Friends who are in need of a storage locker.
Recommended: Yes
Colin
Oct 29, 2021
Nice, clean, top-shelf storage facility
Pretty good place! The office folks are very friendly.
Recommended: Yes
Christine Colman
Feb 07, 2020
Good service & very clean & accessible facility
I was in need of a storage unit for a few months when my mom had to be moved to Memory Care at a nearby senior care facility. When I called to inquire, I was given all the needed information to satisfy my needs. When I arrived to secure the unit, it was fast & easy. I was amazed as to how clean & well cared for it was. Moving my mother's things was a breeze & I am very happy with my choice.
Recommended: Yes
Roxanne
May 30, 2019
Amazing location super efficient and great prices
I reserved this units through sparefoot I then called the facility itself the next day to elaborate on the details of the rental I was able to secure their truck for my move in all of these transactions went rather smoothly the staff is very efficient this process was very simple the location and the price are super beneficial to my needs
Recommended: Yes
Niki
May 20, 2019
Convenient facility
Facility is clean. Pricing is competitive. Customer service is decent. Hours of accessibility are convenient
Recommended: Yes
Elizabeth
Mar 05, 2019
Absolutely good!
Very good customer service she was able to help me get the right storage for a good sale price.
Recommended: Yes
Wesley A Dickinson
Aug 08, 2018
Best stoeage facility at a fair prce!
After doing research I came to the clue clusion that 145th Street Storage what's the best option for what I needed. I met with them, signed the paperwork and had a storage locker within a half an hour. The 24hr. onsite staff makes me feel my stored goods are safe and secure. I sleep well at night knowing my stuff is stored at 145th St. Storage.
Recommended: Yes
Paul
Aug 07, 2018
Clean, seems secure, and friendly service.
Just moved in, but the place is very clean compared to others I've seen, nice extended access hours, and very accommodating staff. Though all storage in the Seattle area seems pricey, this place appears to comparatively be very good value for the money.
Recommended: Yes
Pam Blanchard
Apr 20, 2017
MaryEllen very helpful. Great service.
Storage at 145th and Aurora Ave. Fantastic people. Clean friendly. Like the hrs you can get in and out 06 to 10p. Helpful with deciding what size you really need. Plus use of truck.
Definitely recommend to family friends and anyone whom asks.
Thank you so much.
Recommended: Yes
Helene
Mar 21, 2017
Great facility and excellent staff.
I had used 145th Street storage in the late 00's and was completely satisfied. My experience eight years later has been the same: it's a great facility, and the staff is excellent. I especially appreciate the high ceilings in my 5x5 overflow unit that allows a lot of vertical storage.
The location is convenient at a very reasonable cost.
Recommended: Yes
Rita
Sep 06, 2016
Great Storage Facility!!
The costumer service is always fantastic. Prices are cheap. The units are clean with super high ceilings for maximum usage.
Recommended: Yes
Margaret
Aug 25, 2016
Good customer service
Got shown a unit immediately, all the paperwork and everything was done quickly and easily, staff was really nice. Everything at the facility seemed clean, well-lit, secure.
Recommended: Yes
Sharell
Aug 01, 2016
great customer service
All the employees that I have talked with are friendly and knowlegable
Recommended: Yes
Florestien
Jul 23, 2016
Super friendly
When I arrived to move in, was greeted by their friendly employees and both of them answered all my questions and took time to explain everything about the facility, the business, and the rent.
Recommended: Yes
Jereme
Jun 15, 2016
Be assertive
So we moved on a Sunday. We used their truck to move and borrowed it in the morning. We weren't given our storage unit or code for the gate at that time. We were told we had to be back by 5 pm. Well it was almost 5 so I caked and no answer. So we lost all of our moving help and had to go back the following day to move in our selves. So make sure to get your code and lock when you first borrow the truck. Other than that Mary-ellen is a great person and will help in any way she can
Recommended: Yes
Maverick Wolfe
May 27, 2016
requires ID
Had my wallet stolen, no id, no cash, nothing. They refused to take a copy of my id with multiple forms of information as backup. I will likely rent from them, but they're nuts for not accepting id in that form.
Recommended: Yes
Elizabeth
May 02, 2016
And a bathroom available too!
While we couldn't take advantage of the free-move in truck due to month end, this place was pretty painless and very accommodating.
Recommended: Yes
Casey
Apr 19, 2016
Great customer service quick and easy paper work...would go back
Recommended: Yes
Caroline
Apr 10, 2016
Lovely clean facility, wonderful staff. Highly secure. The staff were helpful working out my moving situation, very accommodating as I was moving from pod storage into this storage space. Very good experience. Would like to be auto-billed without a fee, and would like an invoice right before payment due instead of two weeks in advance, but other then that great experience and I am happy.
Recommended: Yes
慈汲祥
Apr 02, 2016
Recommended: Yes
Tiffany
Apr 02, 2016
Pleasant overall ;)
Very convenient location & accommodating staff. I have NO complaints. Highly recommended ;)
Recommended: Yes
慈汲祥
Mar 29, 2016
Worth the price
Very friendly . Good prices. Very clean.
Recommended: Yes
Anna
Feb 27, 2016
Staff very caring and friendly
Organized, clear communication, easy to navigate
Recommended: No
Tara
Dec 24, 2015
They are thoughtful with regard to all the details and thorough with their instructions. I trust them.
Recommended: Yes
Ken
Dec 09, 2015
Great customer service and options for space
Pleasant experience shopping online for the right unit and excellent customer service for the paperwork. I was impressed by the offering of free truck rental for larger size unit rental and took advantage of that option. The unit was very clean and move in accommodating.
Recommended: Yes
Connie
Oct 02, 2015
They have been very helpful. The weekend lady was so nice and helpful I don't remember her name but I've always had a good experience.
Recommended: Yes
Christine
Aug 19, 2015
great!
we were offered they're moving truck so my move just went very smoothly. great customer service!
Recommended: Yes
Justin G
Jul 30, 2015
A good deal and great service
I checked in to a unit yesterday and was very pleased with the customer service experience and the quality of the facilities. I was given a tour of the grounds and showed to my unit. The checkin process wasn't bad aside from all the paper work (what's up with that?). It would save a bunch of time and hassle if they could move that online. Aside from that it was a five star experience.
Recommended: Yes
Donatta
Jul 25, 2015
Only had for 5 months.
For the time that i had it no signs of mold on my contents.
Recommended: Yes
Gail
Jul 06, 2015
Professional. Friendly reassuring
Recommended: Yes
Rose
Jun 01, 2015
So very friendly and professional
The 3 employees with whom I interacted were very nice and helpful. As I was unloading my SUV to put the stuff in storage another customer drove by and stopped to tell me how lovely the employees were. He said he had been a customer for 5 years.
Recommended: Yes
Debbie
May 08, 2015
杯潤
Recommended: Yes
Joanna
Mar 21, 2015
The customer service was stand out!! I work in heavy customer service, with folks making "emotional purchases". The two people I worked with at 145th, were both informative, friendly, and on the ball. It was a pleasure!
Recommended: Yes
Patti Lennartson
Feb 24, 2015
Great facility! Clean and secure. friendly staff.
This facility is great. It is clean and secure. The staff is very pleasant an helpful. The cost is also reasonable. They have boxes available for purchase as well.
Recommended: Yes
Tim
Feb 14, 2015
Good bet for storage
The only place I could find a small locker at a good price. I didn't want need a big space, just somewhere to safely store some things I don't want the kids to have access to.
Recommended: Yes
Gabriel
Jan 22, 2015
Best storage facilities I have ever dealt with! No works can express our gratitude to them!!!
Recommended: Yes
Erin
Jan 15, 2015
Customer service was stellar!
Recommended: Yes
Customer
Dec 30, 2014
Simple and Quick
Friendly staff at what appears to be a clean and secure facility. Prices were only slightly lower for what I would have paid in Seatlle for the same amount of space but they offered a discount for the first two months which was a bonus. There was an admin fee and insurance fee and monthly billing fee, so I ended up paying more than what was mentioned when I made the reservation through SpareFoot, but overall getting into this storage space was quick and easy because of the great folks the faciliciy has working on site.
Recommended: Yes
Jim
Nov 20, 2014
Recommended: Yes
Steve Jaeger
Jul 16, 2014
Super friendly staff and a great value that fits my needs.
Everything went well. The staff was friendly and helpful in answering any questions I had. Quite pleased with my visit.
Recommended: Yes
caleb
Jun 02, 2014
Smooth check-in, very helpful staff. Storage are was very convenient to access & easy to move in to.
Recommended: Yes
David
Apr 18, 2014
I was sensitive to the fragrances in the office an reacted to them...other than that, it was a great experience
Recommended: Yes
Fred
Oct 02, 2013
Service was great and thorough!
Recommended: Yes
Jeff Bohman
Aug 18, 2013
Excellent value, service, quality & security.
Couldn't be happier about all aspects of this operation. The management is very personable and professional--even their phone's greeting message! The price is right, security is excellent, amenities (loading carts, spacious elevators, provided locks, free truck support if desired) are very impressive, and the access hoiurs are very helpful. Best storage experience ever.
Recommended: Yes
Eric
Jul 16, 2013
Recommended: Yes
Diane Gordon
Jun 29, 2013
Excellent service, clean and secure storage and friendly staff.
We had a good experience with this storage facility. The staff were very good about explaining everything and preparing the paperwork efficiently. The move in was easy and the extra equipment we needed was readily available. The unit is easy to get to, everything works like it should and the unit was clean. Staff are always around and checking on visitors and they are very friendly and helpful.
Recommended: Yes
Jonathon
Jun 11, 2013
There was a mix-up initially, when the facility turned out not to have the size space I had arranged on line. However, woman at desk was very friendly and helpful, and sorted out a slightly different-sized unit that worked fine. Process for paperwork was straightforward; facility was tidy and felt secure and weather-tight.
Recommended: Yes
Shane Vader
Feb 14, 2013
quoted for $31 actual cost $67
very nice people but charged twice what the internet quoted. I would have gone elsewhere but it was raining and I already drove 40 miles to use their storage.
Recommended: Yes
Kris Gebow
Jan 08, 2013
Very happy with everything.
People were great to deal with. Unit is very secure, and was 10 feet high allowing a lot more storage in a smaller foot print. Very pleased with everything
Recommended: Yes
Sabrina
Nov 27, 2012
Recommended: Yes
S. Ward
Oct 19, 2012
online info not accurate
the facility is only 24 hours for select units. Property was once owned by public stoarge or owned by company that later became Public storage. so unit have that bs chicken wire from ceiling to were wall of unit ends that can easily be broken into. If I wouldn't have printed out the info qouted to me online the qoute I was given was not going to be honored.
Recommended: No
Donald
Sep 27, 2012
Well done!!
Recommended: Yes
Linda
Jul 11, 2012
Professional
This storage unit is great to work with. I madde the reservation through an online third party, who dropped the ball and did not notify the storage facility. The facility did not have the unit size available that I had supposedly reserved, but they were able to accommodate me with a larger unit, albeit at a slightly higher rate. All in all a good experience.
Recommended: Yes
Lacey
Jul 10, 2012
THE nicest people you'll ever encounter!
When phoning storage places to find one for an upcoming move, I was so happy after speaking with Mary Ellen at Aurora Storage. She was so friendly and patient with my numerous questions. When I went in to fill out the paperwork and then again the next day for move-in, the rest of the staff were just as friendly and accommodating. The unit was clean/secure and everything I expected... but the customer service/staff friendliness is what really put this place over the top for me!
Recommended: Yes
Joe
Jun 07, 2012
Very professional and curteous customer service.
I had a reservation and arrived to view some units. Both people (I dont remember their names) there were extremely nice and professional. He showed me 3-4 units.
The buidling was very clean and with good security (a deffinate plus!).
She wrote down prices and sizes of the units that I was interested in.
I sadly did not take a unit at this facility because I was able to find one larger and for less cost elswhere.
I would however, highly recomend this facility to anyone!
Recommended: Yes
