Keandra Hobbs
Sep 12, 2024
Very good price wise
If you purchase a unit best to go in and do it it was hard to do it over the phone but overall good experience
Recommended: Yes
R. De Aragon
Aug 02, 2024
Easy online process
The reservation process was easy, the actual “paperwork” slightly less so (at least on my cell).
Recommended: Yes
Ty
Jul 31, 2024
Excellent service
Made a move to this facility from another storage company in the area. Treated with proffesionalism, courtesy and a smile. Very satisfied.
Recommended: Yes
Randy Hunt
Dec 15, 2023
Need to clean out garage
Close to home, perfect size, easy to get to and load and unload stuff. Enjoyed the staff.
Recommended: Yes
Ally
Jul 27, 2023
Nicest customer service
It was so easy to get all set up, best customer service I've had in a while.
Recommended: Yes
Shara Kate Dailey
Jan 18, 2023
It nice place to have for you stuff
The place is very nice and the lady that helped me was helpful and she answe all of my questions well
Recommended: Yes
Cynthia Kiner
Jul 25, 2022
It was pretty easy to reserve the unit.
Over all experience was pretty easy and very stress free.
Recommended: Yes
M. Flynn
Jul 04, 2022
Nice facility that is secure
I was so grateful to the staff for helping me find an alternate space just a little bigger than the one I had reserved. They went over and above to accommodate my last minute need for more square footage. The monthly price is a bit high, but the location is really good for my needs. I am glad I found South Hill Mini Storage.
Recommended: Yes
Mitch
Mar 01, 2022
there when i needed them
when I outgrew the size of the slot. I got online reserved another close to mine. When I got there, I did the paperwork and was good to go, that simple.
Recommended: Yes
桓牡湯
Jan 31, 2022
Good experience
Good experience, except they have required we use their $21 a month insurance even if we have our own, which it better coverage for less than their $21 for $3000 coverage . Not pleased with this at all!!!
Recommended: Yes
Katherine Buckenberger
Dec 21, 2021
Convenient clean and super nice blonde lady and young man in the office.
Very nice people in the office. It’s convenient for me, clean place and I feel good storing my belongings. So happy with my decision. Thanks to you all.
Recommended: Yes
Jeanette Sauer
Jul 21, 2021
Wonderful staff and very helpful
Easy mini storage facility to find. Helpful staff
Recommended: Yes
Boucher
Jun 25, 2021
Helpful staff & convenient
The staff was friendly and nice. They were helpful even though we had an issue with the data sent to them from self storage.com.
Recommended: Yes
Chris avery
May 19, 2021
Love it
I would recommend it to anyone looking for storage
Recommended: Yes
Craig Conrad
May 06, 2021
Great service.
Friendly service, quick answers to questions on the phone and in person.
Recommended: Yes
Rajiv Hatcher
Apr 12, 2021
I recommend this storage company!
Super personable and helpful staff. Facility is well managed, organized, and has good access for moving our stuff in and out, while being well secured.
Recommended: Yes
kenneth derby
Mar 15, 2021
I have had my stuff there for years. Great people!!
This is the place to store stuff in Spokane! They watch out for everything.
Recommended: Yes
karen miller elwell
Feb 03, 2021
Grateful for the expertise Janice provided today.
Janice is wonderful to work with! I so appreciate the time she took to be certain we were content with our storage unit!
Recommended: Yes
Amanda
Aug 19, 2020
Super Helpful
Effective and friendly customer service. Very personable and helpful.
Recommended: Yes
Marianna Fischer
Jul 25, 2020
Friendly Staff
Staff is very friendly, and unit is secure with at least 4 cameras and protection insurance. When I arrived and couldn't find my unit, I was led directly to it. Fair price for the size of unit.
Recommended: Yes
kerry cranston
Jul 17, 2020
my visit at south hill mini storage
a lady named Janice was a great help. It was quick. She was very helpful pleasant and kind.
Thank you Janice . I would recommend S.H. storage because of her alone.
Recommended: Yes
Kody Gunn
Jul 17, 2020
Great customer service!
The rental process was exceptionally easy! Janis was a great help in guiding me through the rental process. Clean facility and easy to access! I'm very pleased with their rates and cleanliness!
Recommended: Yes
Shannon
Jul 16, 2020
Excellent customer service
Janice was very helpful and over accommodating! She stayed late on a Friday evening before a holiday weekend to help us move in on a short notice and ensured that we knew all of our options available! She ensured that our needs were met! At around 10 o’clock at night long after the office was closed she not only responded to our voicemail right away but she called us back to ensure we located our unit and made sure that we had got all moved in as planned!! She was very kind and down to earth along with being very professional all in one!! We would highly recommend South Hill mini storage to all of our friends and family and anyone inquiring! Thank you South Hill Mini Storage!!
Recommended: Yes
Joanne
Jul 16, 2020
Great facility and service
Service is always excellent. Online reservations are quick and efficient. Questions were answered quickly. The units are always clean and the surrounding areas are well kept. I always feel safe when entering the facility and my unit. Excellent customer service.
Recommended: Yes
Kerry Cranston
Jul 15, 2020
my expeirience at south hill storage
janice was very helpful, friendly and kind. She made my experience at south hill storage pleasant.
Thank you Janice!
Recommended: Yes
Kerry Cranston
Jul 14, 2020
My experience with south hill mini storage
With the pandemic its hard to get and find what you need. Im so sorry that I cant remember the wonderful little blonde ladies name. She was a great help as well as friendly and kind. Because of her willingness to help and make sure i was satisfied I will gladly recommend south hill mini storage to anyone. It was a very pleasant experience. Thank you
sincerely
Kerry Cranston
Recommended: Yes
Vanassa L Wong
Jul 14, 2020
Miss Janice is very friendly, informative and pleasant
Miss Janice is very friendly, informative as well as pleasant.. thank you so much for your help dear
Recommended: Yes
Joanne
Jul 03, 2020
Excellent facility and very knowledgeable staff
Excellent customer service. Very easy to reserve and quick response to any questions. The unit was very clean and the facility well maintained. Always feel safe entering my unit. Great neighborhood business. A pleasure to business with.
Recommended: Yes
Yalonda Jones
Jul 03, 2020
Frat units and customer service
Very helpful and at last minute was able to transfer me to a bigger storage with no hassle! Very kind and caring customer service.
Recommended: Yes
Joanne
Jul 03, 2020
Great facility and customer service
Very knowledgeable and helpful staff. Very clean both inside the unit and surrounding area. Always feel safe accessing the facility and unit. Easy to reserve and quick response if you have any questions. A pleasure to do business with.
Recommended: Yes
Blaine
Mar 01, 2020
Quick & Easy
It was quite a pleasant surprise that everything went so smooth. Helpful and knowledgeable. My one and only issue would be that I was required to use one of those disk locks after I had already purchased a new lock.
Recommended: Yes
Chelsea
Feb 10, 2020
Perfect рџ‘Њ
Janice was super helpful and kind!!!
Recommended: Yes
Rhonda Kidney
Jan 24, 2020
Clean and fairly priced
It was a littleConfusing at first because the original facility we had the rental at was closed.When we called the phone number we were directed to go to another facility that was a sister facility. The person that helped us with our check in process was very helpful and knowledgeable. It would’ve been nice if there was better snow removal on the facility.
Recommended: Yes
John Gant
Jan 03, 2020
Very nice help.. Secure and Dry. Easy acess.
They were great. Very happy with my choice.
Recommended: Yes
Lori Triplett
Nov 28, 2019
Needed storage for emergency move
Fast friendly service.great price.. clean units
Recommended: Yes
Alicia W
Oct 30, 2019
Great Price Great Service
Easy paperwork, easy access, easy payment. Not much more you could ask for!
Recommended: Yes
Kayla
Oct 18, 2019
Good experience! No complaints!
Overall a great experience! Customer service was great. The entire process was smooth and easy!
Recommended: Yes
Heather
Sep 29, 2019
Goood but
Everything was good but our storage unit had wires at the top to protect your belongings but it clearly had been breached Hope our stuff is safe we’ll see!
Recommended: Yes
Linda
Sep 03, 2019
Good service!
I dealt with Ja n ice. She was very nice & friendly. Unit was clean. Very happy with our choice!
Recommended: Yes
Adam
Jul 08, 2019
It's alright
It's alright, the price was more than expected but it worked out
Recommended: Yes
Chris Bass
Jul 01, 2019
Pleasant experience
Nice, friendly customer service; clean and secure facility.
Recommended: Yes
Trevor Mott
Jun 15, 2019
Office staff helpful. Unit clean and easy to access
Office staff helpful and accommodating and unit was clean and easy to access.
Recommended: Yes
Judy
May 26, 2019
Friendly and helpful
Easy to work with. Clean unit.
Recommended: Yes
Kellie Sadettanh
May 15, 2019
Very friendly and honest
I have never gotten a storage unit before so I didn’t know what I was doing. The gal in the front office was very kind and informative and super sweet to my toddler. A+ customer service. I highly recommend them for your storage needs!
Recommended: Yes
Samuel
Mar 29, 2019
Friendly staff clean units
Really nice people, units are clean and insured for a minimum of 2000$
Recommended: Yes
Adam
Mar 10, 2019
Taking extra steps
The manager went out of her way to make sure the unit was spotless before we moved in. The process was quick and easy and the facility was well maintained.
Recommended: Yes
Dee Browning
Feb 08, 2019
Fantastic
Very helpful and honest. Price was just a bit cheaper than other storage places. The unit I rented was clean and easy to get to. It's nice to drive up to. I liked being able to reserve a unit online before arriving.
Recommended: Yes
Daniel Purcell
Oct 04, 2018
Unit is older but clean, however the monthly fee is high for the size.
The pricing for rental units is average in that they are all pretty expensive for what you get. But if you need the extra space, what are you going to do?
Recommended: Yes
Belinda
Sep 23, 2018
They frendly
Reasonable prices good location.
Recommended: Yes
Belinda
Sep 09, 2018
Great customer service friendly would recommend to frends
Is clean and they answer questions f2f you
Recommended: Yes
Matt
Aug 13, 2018
Quick and easy!
Very smooth process. Janis was very helpful.
Recommended: Yes
Leeanne
Aug 04, 2018
Good storage facility
The property manager was very friendly and helpful and got me a storage unit right away. The prices are reasonable and the storage units are clean. There’s a security fence around the storage units and you can access it even late into the evening with your code which is convenient. I would recommend this place to any of my friends or anybody that’s looking for a storage unit facility
Recommended: Yes
Dustin
Jul 29, 2018
Fun, friendly staff
The manager is very friendly and knowledgeable. She took care of all my storage needs quickly and with a great attitude!!
Recommended: Yes
Karly
Jun 17, 2018
Staff was super helpful and friendly.
Staff was super helpful and friendly. I was unloading my car in less then 20 minutes. Would recommend to a friend.
Recommended: Yes
Connor
May 02, 2018
Friendly staff, easy move!
The manager here is great. Moving in was quick and easy!
Recommended: Yes
Jeff
Apr 02, 2018
Simple enough
The facility is easily accessible and service was good.
Recommended: Yes
Michele
Mar 22, 2018
Convenient & decent value
A great location and reasonable spaces. Great customer service with Janice. The only “complaint” I might say is that online pricing was not honored on site. They had just changed it that morning and the system wouldn’t allow her to give us the discounts we anticipated. Other than, it was an overall great experience.
Recommended: Yes
Curran
Sep 21, 2017
Good website thanks
Good so far, just moved in. customer service was good
Recommended: Yes
Rachael
Sep 13, 2017
Great place!!!
Super friendly staff! Pricing is the best I could find! Easy to set up!
Recommended: Yes
Robin
Jul 25, 2017
Great Experience!
Price was a little high...Would like lower rates
Recommended: Yes
Jennifer
May 21, 2017
check in took FOREVER
Nice facility. New trainee checked us in to two units. Paperwork was ridiculous and took FOREVER. Units nice & clean. Secure. Rolling doors could use some lube.
Recommended: Yes
