Orchard Street Self Storage

Downsizing but now have a place for my momentos!

Excellent location for my needs. Very accessable and clean. Friendly and helpful staff.

Recommended: Yes

Second time customer

This is my second time renting with orchard street self storage, no one could beat their prices either time around. Staff was friendly and knowledgeable, quick and straightforward. Would recommend to anyone looking for storage.

Recommended: Yes

Give them a Raise!

Professional, Knowledgeable and Kind! This place is Well Ran, The Manager is the Best!

Recommended: Yes

First review of 2020! Great storage for our RV

I was lucky to get one of their last rv storage spots. The pull thru ones sound like they have a five year waiting list, so just happy to have a nice sized spot. Shannon showed us the spot a few days before we moved in, was so helpful in answering all of my silly questions. I love the rules they have so everybody has nice camper, rv and trailers there and don't have to worry about it being "anything goes". The paperwork on the weekend was filled out with a friendly staff member outside in downpour and he never stopped being nice! I think my rate is very fair and according to Shannon most of their rv clients stay there for years and years. I'd recommend this company.

Recommended: Yes

Highly recommended.

Great facility. Staff is always helpful.

Recommended: Yes

Great service

The whole process was easy and fast

Recommended: Yes

Wonderful

Great place to store our things

Recommended: Yes

Easy and quick

I was lucky to find this place in a bind and was able to use my AAA account for a discount

Recommended: Yes

Best Storage In Puget Sound

Extremely friendly, helpful, and timely. Even with an auction on-going, very professional and personable. Unit and premises were clean, and unit was easy to find. Additionally, they have a truck available to assist with moving in. Security and locks are on par.

Recommended: Yes

Thanks!

Staff was helpful. Space was large. Truck wasnt available

Recommended: Yes

Quick and easy move in.

I have stored here in the past and Chris helped me both times . He is very professional and made the process very easy.

Recommended: Yes

Easy peesy to rent and move in

Had to move a family members house into storage, very last minute. Orchard Street had the best prices in town, it was really easy renting the unit and getting moved in

Recommended: Yes

Thank you!

Moved here from out of state and the guys here took care of me, thanks!

Recommended: Yes

Nicest manager ever!

Talk about a wonderful experience! I felt like a valued customer and the manager was so personable and really loved his job. It shines through in his stellar service and friendly demeanor. So glad I am storing here.

Recommended: Yes

Awesome

Chris was extremely helpful and friendly. when i visited other storage places they were not so friendly very business like. He explained everything about having the truck to move my things in.

Recommended: Yes

Customer service

The service was excellent. The employee was knowledgeable, kind, helpful and efficient

Recommended: Yes

Clean and friendly place!

Super nice people inside, very secure, and unit was very clean. And the price is good too!

Recommended: Yes

Clean and ready at a good price!

Great customer service, great price, clean facility, easy to find. Just great all the way around.

Recommended: Yes

Friendly, fast service

Recommended: Yes

excellent service

I've rented 3 units here and every time I've had excellent service. Karen goes out of her way for customers!

Recommended: Yes

Clean units, friendly manager

Great place. Free use of moving truck. Manager very helpful.and friendly.

Recommended: Yes

Amazing customer service!

Recommended: Yes

Awesome experience

Move in was quick and easy, took less than 15 minutes. The manager was awesome! Very friendly, helpful and accommodating. The property has lots of security measures and the unit was clean and as described. The use of a free truck was also very helpful! I would definitely recommend this storage facility to anyone looking for temporary or long term storage.

Recommended: Yes

Great customer service!

The manager was amazing. She is sweet and helpful. Overall great experience.

Recommended: Yes

Friendly, professional, at an excellent price!

Staff has been consistently helpful and friendly. The storage facility is well-maintained and secure. Very happy with our choice - you will be, too!

Recommended: Yes

The person in the office was extremely helpful!

Recommended: Yes

Great customer service

Reserving on Line and quick to contact me. Great customer service in the office. I would use again .

Recommended: Yes

Very fair and excellent service

I have been with them for 4 years and have had no problems at all. I know that my stuff is safe and secure with them at all times even though I am out of state. And I can call them at anytime and they will respond to my questions that I have and give me a great answer. Thank you for all the help and caring I have received with having my stuff stored with your company.

Recommended: Yes

Don't know how experience could have been made any better.

Very helpful, friendly stuff. Turned out truck was available after all.

Recommended: Yes

Local and accessible.

Great service, had a unit available and also used the free move in truck.

Recommended: Yes

Accommodating staff

Karen was incredibly accommodating and friendly. Even though they've never had someone move in with ABF UPack cubes, she helped me figure out if it would work in their facility. And since our unit is rather far away from our cubes, she's even letting us use their truck for an extended time on the property to help us move in.

Recommended: Yes

Orchard

Good, facility with good pricing and deals

Recommended: Yes

Storage!

Super friendly and good customer service. Good location with cameras. Great deal thru sparefoot and triple A. Nice facility overall

Recommended: Yes

Convenient and cost effective.

So far I have had a completely positive experience. Customer service has been great by two different employees. By making my reservation with spare foot I was able to get one month free with my AAA membership. I was also able to use Orchard Street Self Storage's moving truck for free, so I was able to make my move in one trip, rather than 3 pick up truck loads. My unit was clean, all systems worked and seemed to be well thought out. I would definitely recommend this place.

Recommended: Yes

Karen was very helpful

Karen was very helpful and knowledgeable. The facility is user friendly, clean and a good value.

Recommended: Yes

Awesome customer service

So far this is a great facility. Great customer service. Good prices clean units

Recommended: Yes

Great place to store

Very friendly staff. Clean unit. Easy access

Recommended: Yes

Great value for the price, with fast friendly customer service!

They offer many different options for storage, with great pricing! Very friendly staff, who greeted me with a smile. Exactly what I needed, would highly recommend.

Recommended: Yes

It's been great so far - just wish it was a little closer to our house, but it's not too terribly far, and worth the drive.

Recommended: Yes

great customer service.

Karen is just outstanding, and goes out of her way to help.

Recommended: Yes

very spacious and karen is just great.

I like the monthly sales and discounts.

Recommended: Yes

Pleasent & Eficient Employees

New client, however, positive move-in experience promises continuous service of excellence.

Recommended: Yes

great experience

Overall everything was great the only hiccup was trying to do the online reservation to get the online promotion. Karin the manager did a fantastic job to call on my behalf to make sure I would get it.

Recommended: Yes

good storage

Good unit I wish that the bottom units were priced the same as the top a person like me with disabilities gets hard with the stairs.

Recommended: Yes

very satisfied

Recommended: Yes

Great! Karen is very kind.

Recommended: Yes

GREAT SERVICE!

Excellent and efficient service! KUDOS to Karen! :)

Recommended: Yes

Very happy with my unit, was able to get a solid unit quickly and with no hassles.

I am extremely happy with my rental unit. The process of acquiring it could not have been easier and the staff were extremely helpful. I thoroughly recomend this place to anyone. Thanks!

Recommended: Yes

Reasonable storage at a reasonable price.

Reasonable storage at a reasonable price. Slow on paperwork because manager was multi-tasking, but very friendly. Free use of truck is a good perk.

Recommended: Yes

Very pleased....so far. Just checked in yesterday.

Karen was VERY helpful and extremely courteous and made our move enjoyable. Just checked in yesterday and looking forward to working with them over the next few months.

Recommended: Yes

Very simple, very easy......

I found this storage place convenient and easy to access. Karen was helpful when we needed something answered. Thank you, Gail

Recommended: Yes

Recommended: Yes

FAST-AWESOME CUSTOMER SERVICE-NEEDED TO MOVE ASAP and THEY GOT IT DONE!!!!

I got a court order granting me to be able to relocate back to Texas and needed to store my stuff RIGHT AWAY!!! They were helpful and got me a unit right away at a GREAT DEAL!!! FRIENDLY and AWSEOME service. LAREN CLARK!! YOU ARE WONDERFUL!! Thank you so much!!! We shall see each other again when I make the next journey when I come back and move all of my stuff and DRIVE to TEXAS!!

Recommended: Yes

Very upfront kind and helpful.

Recommended: Yes

Very pleased so far!

Recommended: Yes

VERY GOOD EXPERIENCE. NICE EMPLOYEES

Recommended: Yes

Good experience. Nice person at the front desk

Recommended: Yes

Great storage place.

Perfect! Convenient, secure, just what I needed and helpful staff.

Recommended: Yes

Computer difficulties prevented my paperwork from being completed quickly, but the management was very polite abduction helpful, staying past close to make sure I was all set.

Recommended: Yes

A good value, very clean, well explained terms.

Recommended: Yes

Very efficient.

Recommended: Yes

The manager for this facility (Lauren) was so professional and knowledgeable. Thank you Sparefoot for your help. I will recommend this company to all my friends.

Recommended: Yes

I went on my lunch break to get my unit and the main gal was actually training a new employee, they were both very pleasant and got me back to work in time! quick and effecient!!

Recommended: Yes

Friendly service, they answered All my questions, and helped me pick the right unit for my needs

Recommended: Yes

Great Service

I went into the facility and they helped me realize I didn't need that big of a storage unit. They helped me pick the right size. I like the controlled access and had great people as well.

Recommended: Yes