Christena Redmond
Jul 25, 2023
Super easy
I basically did everything online. It was super easy. Melissa and Tamara were both amazing
Recommended: Yes
Carlos Nunez
Nov 22, 2021
great storage
everything they said they did.
Recommended: Yes
Aaron
Apr 12, 2021
Close by. Great price
Convenient location. Very nice representative
Recommended: Yes
Andrew Trigg
Jan 30, 2021
Nice
Great place to store items , decent prices
Recommended: Yes
John
Dec 15, 2020
I've had a great experience at the...
I've had a great experience at the Public Storage, 11007 A St., Tacoma, WA. The people in the office have been courteous and understanding with the requirements of my moving company. They went out of their way when they did not have to and I truly appreciate it. Pay on time and you have no issues.
Recommended: Yes
Melissa Renzi
Jun 23, 2020
Pros and cons
Pros: Fair price, convenient location...
Cons:Mouse droppings in my unit.
Limited access makes it frustrating when trying to unload/load.. which is especially not good when your moving out of state.
Recommended: Yes
Hailey.
Jun 23, 2020
I don't normally do reviews but...
The place was clean and very secure. They had exactly what I needed. And the manager Stephanie made me feel very comfortable and made the process so easy and quick!
Recommended: Yes
Donald
Mar 18, 2020
Fast and easy to deal with.
This place is ideal for what I need to be able to get in and out of. Very friendly staff and easy to deal with.
Recommended: Yes
Sesilia Faleatua
Dec 05, 2019
Everything went smooth from me arriving...
Everything went smooth from me arriving late to getting our storage. She was really helpful with giving us information we needed for our storage unit to making sure we have all the necessary documents to access our unit and time we can and can not. So everything was awesome and great so thank you.
Recommended: Yes
Gloria Mccue
Jul 04, 2019
Helpful...
Helpful.... from walking in to helping us get set up and getting things moved in..... Belinda answered every question and getting us the right storage unit, right locks and the right price.... one I could afford for this big move. Thank YOU For All YOUR Help and Patience.
Recommended: Yes
Natasha Madsen
Dec 11, 2018
I give David 5 stars on his customer...
I give David 5 stars on his customer service he was very understanding and patient. I recommend going to him if you need help with anything so far he is my favorite.
Recommended: Yes
Dean Brown
Sep 04, 2018
The process of setting up a storage...
The process of setting up a storage space for our RV was painless. Jazz was informative, helpful, and very professional. She went over all the info, answered my questions, and made me feel like a real VIP.
Recommended: Yes
Richard Woods
Jul 19, 2018
Felt very comfortable and was pleased...
Felt very comfortable and was pleased with customer service
Recommended: Yes
Wendell Thomas
Jul 12, 2018
These guys rock
These guys rock
Recommended: Yes
Kovacs
May 16, 2018
Lockup storage is great....outside not so much
I was going to lease an outside space but the bums in the area pretty much eliminated that possibility. There is a public trail near this location and there is a bum camp setup right on the trail when I came through. Further, just down the road is a makeshift bum RV campground. For those reasons, I did not feel like the outside storage at this location was secure. A taller perimeter fence with antipersonnel measures at its top would be helpful.
Recommended: Yes
Martin Heintz
Apr 04, 2018
Good place to store your valuables.
Good place to store your valuables. Employees are the best in the world. The manager is very good. She knows what is going on. I like storing my valuables here again thanks Marty.
Recommended: Yes
Selice Bradley
Aug 26, 2017
Dee is the sweetest employee! All the staff there is WONDERFUL!
Recommended: Yes
Susan Stettmeier
Jul 20, 2017
AWESOME employee you have in Jazz!!
AWESOME employee you have in Jazz!!! She was Professional and VERY Helpful, offering any and all options possible!!! brought me a cart within minutes!!! opened gate, ensuring my big ol UHAUL made it in lol:-) Great Experience Indeed!!!
Recommended: Yes
A
Jul 10, 2017
The staff makes all dealings friendly and easy. Spread out your beach towel and make yourself at home!
Recommended: Yes
Adrienne Rob
Jul 01, 2017
Jazz was very patient with us. Celeste & Ashley were very professional and courteous. I would definitely recommend getting a unit here. #Fireworks #4thofJuly
Recommended: Yes
Louis Chapman
Jun 27, 2017
Lena and Jazz are awesome sauce like cupcakes! Thanks for all you girls do!
Recommended: Yes
Ashley Nicole
Jun 21, 2017
I came in with a coupon for a dollars first months rent but had complications. Jazz and josh went above and beyond to make sure I was satisfied and figured out how to honor it. Jazz Had wonderful customer service was very helpful and patient with me.
Recommended: Yes
Robert Tonellato
Apr 14, 2015
Initial Paperwork
I was pleased with the storage facility security and ease of access on my initial visit 31March. The 50% deduction on the first month rent was nice. The only issue I had was having to pay an extra five dollars and some cents because I stopped in on the last day of the month. It was in the late afternoon and I was in the area. Had reserved the storage unit online. Jennifer ignored my request to remove the prorated charge for one day in March. Her response was for me to come back the next day and do the paperwork. Seemed a bit petty and I tired of the debate. She got my money.........
Recommended: Yes
