Anita Bretthauer
Nov 06, 2024
I moved in on November 2nd and everyone was extremely nice and helpful.
I’m extremely happy with the service and friendliness of the employees. I would recommend Summit to anyone looking for a storage unit.
Recommended: Yes
Sheila
Apr 13, 2024
Great experience
Easy move in and great staff!
Recommended: Yes
Travis
Nov 06, 2023
The facility is secure and it not too far away.
Good price for the unit, it is secured and it's not too far away.
Recommended: Yes
Sandra Schiele
Jul 04, 2023
Great place to hang your hat until you need it! :P
Great price, clean units and very friendly and helpful staff!!!
Recommended: Yes
Carrie Morrison
Feb 24, 2023
Unprecedented Customer Service
I have used this facility now for a year. During which, I've moved from WA to Idaho, and now am getting ready to come clean my unit out soon to move from Idaho to Kentucky. During this year, I've gone through the MOST and the staff and owners of Summit have ALWAYS been helpful, understanding and patient. I have never come across such great business practices such as the ones these amazing people operate on. Would never recommend any other storage facility in the Pierce County area other than this one! Hands down the best there is.
Recommended: Yes
Sinéad Prosser
Nov 29, 2022
Summit Self Storage exceeded my expectations
I arrived later in the evening and even though the office manager was on her way out the door and the office was closed, she still walked me to BOTH my units and showed me how to punch in my codes and was extremely pleasant and above excellent in her helpfulness. I feel awful that I can’t remember her name, I’ll edit this review once I find it in my stacks of paper(my office is a mess) to include her name. And if I can edit it, I’ll write an entirely new review that definitely mention, her.
Recommended: Yes
L.Denis
Jul 31, 2022
Fantastic Customer Service!
Wonderful People work here. I was checked into my storage space quickly and at a Great Rate.
Recommended: Yes
Kimberly Utikal
Apr 30, 2022
Excellent storage facility
I highly recommend summit heater storage and I've seen a lot of storage facilities in my day as an auction buyer of abandoned units. Some are really dirty and infested with vermin but this place is clean as a whistle. When my dad recently died and I needed to store much of his estate , I rented a big unit at this facility for my dad's precious antiques and family heirlooms. I knew they would be safe and sound. Thank you.
Recommended: Yes
Carrie Morrison
Feb 19, 2022
Outstanding customer service and over all business practices.
Rachael is who helped me and I went in pretty close to closing time. She was absolutely exceptional and stayed late even so she could show me where the unit was and everything. Very clean place, there was a gentleman playing the guitar down the hall from my unit- but, I thought it was fantastic, as I tend to appreciate things of this sort anyways.
Recommended: Yes
Pam
Feb 17, 2022
Overall Very Happy!
Very happy with the unit the price and how clean it is. Management is very nice and Friendly!
Recommended: Yes
Mary Anne Courtney
Jan 24, 2022
Very Clean!!
I looked at one unit and they told me they had to clean it, it looked pretty darn clean to me!! The one I got a week later was so clean you could smell it! It took a lot longer for the paperwork than anticipated, but overall, so far so good!!
Recommended: Yes
Cheryl Winters
Jan 21, 2022
It's a great place to store any of your needs.
The staff is friendly and very helpful. It's clean n easily accessable with their hours open n the location. I would n have highly recommended Summit Heated Self Storage to anyone needing a storage unit.
Recommended: Yes
Katie stallone
Dec 15, 2021
Beautiful area! Amazing customer service!
Amazing ladies good customer service!
Recommended: Yes
Keven Engler
Nov 17, 2021
Storage inquiry
Excellent customer service. Knowledgeable about storage facility, and policies governing them.
Recommended: Yes
John watson
Nov 14, 2021
As advertised
New clean and as advertised. Very happy with the check in and customer svc
Recommended: Yes
Tara Reynolds
Nov 05, 2021
Overall great location with affordable prices
Affordable friendly polite clean excellent customer service
Recommended: Yes
Tommy Munford Jr.
Sep 29, 2021
Great facility! Very clean and efficient!
Covered loading dock is awesome! Code activated gates and elevators are great security features. Lots of surveillance cameras on site for even more added security to ensure your goods safety! The definite deal sealers for me choosing them for my storage needs was the fact that the facility is heated and the pricing was way lower than the competition!
Recommended: Yes
Alicia
Sep 23, 2021
Super Customer Service!
The staff are friendly and knowledgeable! They are super clean and secure! I highly recommend them!
Recommended: Yes
Nicole
Aug 27, 2021
Clean and secure
Interior upstairs unit but clean and secure with big elevators and carts. Wish we had drive up, but they didn't come in 10x10...
Recommended: Yes
Anastasia Ivchenko
Aug 19, 2021
Amazing
Lady was very patient and nice
Recommended: Yes
Robert Wisch
Jul 02, 2021
Service
very good service, and very friendly
Recommended: Yes
Ashley Goss
Jun 18, 2021
Super kind and helpful customer service and easily accessible storage.
The woman at the front desk made sure I knew everything before handing everything over and was very kind and friendly. When you are on the 2 or third floor it’s really nice since they have elevators and trolleys that help you move your stuff. It’s also very secure because you have to enter your code multiple times and a key before you get into your stuff.
Recommended: Yes
Konroy B
Jun 18, 2021
Good place
Provides everything I need. Friendly staff.
Recommended: Yes
Debi Greenwood
Jun 08, 2021
Great expereience
I would highly recommend this facility. I did my research & this is by far the best in the area. It is clean, organized, secure & well-lit. It was easy to reserve on-line & when I got there, there were no surprises or "hidden fees." Leanne is very professional. She was informative & answered all my questions. I felt comfortable & welcomed. Great experience.
Recommended: Yes
T Brown
May 31, 2021
One of the nicest storage facilities I have seen!
Really nice property, equally nice staff. I would recommend this storage facility!
Recommended: Yes
NateSJ
May 29, 2021
great space! great price!
awesome customer service too!
Recommended: Yes
Luis Alonso
May 20, 2021
Modern, spacious, nice.
Very clean and modern facility.
Recommended: Yes
Luis Alonso
May 17, 2021
Pretty modern facility with decent space and very clean.
Very nice, code is easy to remember, access hours are great and the storage carts are awesome.
Also staff is cool.
Recommended: Yes
Laurena M Hetrick
May 16, 2021
Nice
The people where very nice and helpful
Recommended: Yes
Rebecca Perry
Apr 05, 2021
AWESOME STORAGE FACILITY
Staff is very knowledgeable and courteous! I felt right at home. Clean facility and price is right! I'd recommend anyone to rent at Summit!!!
Recommended: Yes
Katie Metzger
Mar 02, 2021
Great place
I feel like my stuff is safe there. Safe from people and the environment.
Recommended: Yes
