Tracy Ohlenkamp
Oct 03, 2024
Great customer service easy access.
Great customer service... Always available carts. Elevator will not let you off on any floor but where your unit is located, great security. So far happy with my choice.
Recommended: Yes
S. Greenhouse
Jun 27, 2023
Great price! Even better staff!
Brandon was so patient and helpful, I was having a crazy day trying to move in, I was forgetting everything and not once did he appeared bothered and even went outta his way to give me professional advice in handling my situation with storages.. he was definitely a breath of fresh air!! And I can't forget Chris, when I came in to pay my bill, I dint understand a couple charges on it and he was genuinely patient as he went thru it with me to make sure I understood it, I dint even have to ask questions, I wish more people had their quality of customer service. Oh ya and the storages were nice, clean, great price.
Recommended: Yes
Britton
Mar 12, 2023
Well worth it.
Extremely pleased with everything overall at West Coast Self Storage.
Recommended: Yes
Alisha m jones
Mar 12, 2023
They did there job and was ok at it
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Recommended: Yes
Charles
Jul 29, 2022
Typical store unit
Nothing special, just your basic storage unit. Clean facility, plenty of units.
Recommended: Yes
Deborah
May 07, 2022
Jake the representative
Jake was very helpful and courteous to me and other customers he helped in spite of being busy. Kudos
Recommended: Yes
Luis Ojeda
May 02, 2022
Great customer service!
Great customer service! Very clean!
Recommended: Yes
MacKenzie Greco
Apr 28, 2022
Overall great facility
Very clean, great security, love that it's indoor only, staff was incredibly helpful/friendly/honest about info.
Recommended: Yes
Jeanie Yocum
Apr 01, 2022
The gal at the desk was very nice and helpful.
It is a huge plus to have such a nice person at your front desk. Also, when I first went there a week ago, a substitute named Amanda was in the office. She was also very helpful and friendly.
Recommended: Yes
Tammy martin
Mar 01, 2022
Everything was great
From the moment I reserved the unit online to moving in went very smoothly. The units are clean , well lite, reasonably priced. But the lady at the deck was AWESOME!!! I had just finished a 14 hr shift at work was very tired She explained everything she showed me several units to pick from she even had this incredible candle burning in the office she deserves a raise .
Recommended: Yes
Dave Templin
Aug 02, 2021
Good short term solution
Helpful staff. Easy code access. Facility access hours are good! 1/2 priced rent good for 2 months - prices after that are very high.
Facility design challenges: 2nd floor entry is small and difficult to navigate with curbs & corners. Carts are awkward. Halls are narrow and make moving bigger items difficult.
Had two units & was charged admin fee twice. Watch for hidden fees.
Recommended: Yes
Roger Staffelmaier
Jul 24, 2021
Great service,nice facility.
Really clean,good service.easy access.Would recommend anytime.
Recommended: Yes
Trent Hill
Jul 14, 2021
Move in was really easy.
Manager Shyler provided incredible customer service! Professional, courteous and efficient. Couldn't have had a better experience!
Recommended: Yes
Melissa Black
Jul 13, 2021
Great!!
Very clean, great customer service and easy experience. Made my stressful moving experience so much better!
Recommended: Yes
Jennifer
Jun 30, 2021
Found online
Facility is new and clean. Found a great deal online. Nice location.
Property manager is knowledgeable and sweet made sure everything was ready when we arrived with the truck
Recommended: Yes
Mariah
Jun 29, 2021
Highly recommend
Brand new facility, clean and secure and in good repair. Competitive rates for units and good customer service.
Recommended: Yes
Rebecca
Jun 25, 2021
Excellent
Staff is wonderful and helpful.
Recommended: Yes
Ann
Jun 03, 2021
Super!
Candace and Shy at the desk were amazing, fantastic attitudes, and just overall extremely helpful! The company is lucky to have them!
Recommended: Yes
William Stockho
May 20, 2021
Emasculate Storage Facility
This is a beautiful new facility in a convenient location. Having a uHaul at the same location makes it even better. The staff is very friendly and helpful. It just doesn't get any better than this.
Recommended: Yes
Heather Martin
May 10, 2021
Economic and friendly
Nice friendly staff and clean secure building
Recommended: Yes
Anthony
May 02, 2021
Really clean really nice got it great price
When I line got a special it's a great deal
Recommended: Yes
Beckah
Apr 29, 2021
Customer Service with a smile.
This place was actually not my first choice, but closer to my price budget, and I am so glad it was because the girl who manages the place is EVERYTHING. You don’t often see people these days, bothering to be friendly or even very helpful, but Schyler was both. I was a bit distracted with some stuff going on and actually wound up asking some really stupid questions, but she was quick to give me all the answers and treat me with kindness, decency and respect. Plus, she was super nice and funny. As for the rest of the facility I don’t really have too much to say about locked boxes- since they basically are the same anywhere you go, but you can’t get great customer service like this everywhere.
Recommended: Yes
Derek Lewis
Apr 26, 2021
New storage
Nice price for 2 months we will see after that
Recommended: Yes
James
Apr 19, 2021
Good place. Very secure and convenient.
Clean, good location. I'm happy with the service.
Recommended: Yes
John Gluhak
Apr 12, 2021
Promo
Booked on spare foot but pricing was only a 60 day promo
Recommended: Yes
Janet Lott
Mar 21, 2021
Clean facility, nicest customer service and easy access!
Honestly such an easy experience and the customer service was incredibly helpful and kind. Patience was great also as I tried to navigate through this procedure. Soooo clean neat and organized!
Recommended: Yes
Rhonda Christian
Dec 28, 2020
Love it
The staff was very friendly. I will tell everyone about this place
Recommended: Yes
Rhonda Christian
Dec 28, 2020
Love it
The staff was very nice. I loved the units and will tell everyone i know to shop there for storage needs.
Recommended: Yes
