SmartStop Self Storage - Vancouver - 16600 SE 18th St

Clean, secure and well managed!

This facility is great. The Managers Jen and Danielle are wonderful to work with and always go that extra step to make sure you feel welcome and taken care of whenever your there.

Recommended: Yes

Price hikes be wary

The advertised price will double when you actually go reserve the spot. be warned! other than that, great unit.

Recommended: Yes

Online price will double

They don't tell you all the "gotcha" fees until you're signing the contract. Doubles the online quote.

Recommended: Yes

Great experience

I have never seen such a great storage unit facility it was clean very reasonably priced and the accomodations an elevator 24 hr servalinc the bay for if it's raining sold it but the best part was there customer service was amazing they were very personable friendly and throw it was one of the best experiences I have had ...

Recommended: Yes

very clean and cool

this is the first storage unit I have rented by myself, the price was the best price I could find. the unit was clean and cool,and I would tell all my friends about it.

Recommended: Yes

Decent value, clean, and friendly staff.

Good value, clean, and friendly staff.

Recommended: Yes

Most excellent.

The service was amazing, it is very clean, and I would recommend it to anyone.

Recommended: Yes

Great experience ЁЯЩВ

Customer service, friendliness, clear instructions very helpful. Showed me around made sure I knew how to get in and out and where my unit was. Very welcoming ЁЯШК

Recommended: Yes

Great staff, good price , nice facility

Teresa & Andrew were very knowledgeable and helpful with answering questions and efficiently assisting in making the transition to the facility easy

Recommended: Yes

clean, friendly and secure.

From reservation to move in it was an easy,friendly transaction. I will definitely recommend Sparefoot Storage to friends and family

Recommended: Yes

Pretty Great

I don't remember the ladies name, she had pink hair, she had just flown in from California and she was very nice, friendly and helpful, she was awesome to be honest. The only thing would be, that there isn't much parking. It's almost a wait your turn to be able to get in. Hopefully prices don't go up.

Recommended: Yes

Great location, competitive prices.

Had an excellent experience and now have a space for all my extra household stuff at a great price.

Recommended: Yes

Great

Best experience ever had renting a unit. So clean also

Recommended: Yes

refuse to refund $1,233 prepayment even after five months!!

On site staff were great! I prepaid two years to avoid the steep increase in price after a few months. Then my plans changed. (pandemic) I moved out at the end of July, and it is January and I do not have my refund. I was refunded for two units, but not the one with the big refund due. They clearly had my new address for the small refund, but claim they mailed the big check to the old address. However, that was never received, because I still had a secure mailbox, and a friend checking it. Do I report theft to the local police, or fraud to the WA attorney general>

Recommended: No

By far the cheapest price!

Very smooth rental process. Excellent service. Friendly staff.

Recommended: Yes

Easy & affordable

This is by far the most affordable storage place I've found, and you still get all the bells and whistles. Security, convenience, accessibility, and temperature control. This was important for our stuff.

Recommended: Yes

Quick clean and effective.

Good security and clean loading area for a fantastic price. Can't complain one bit.

Recommended: Yes

SERIOUSLY SECURE AND CLEAN

I felt completely comfortable leaving my things in storage at this facility. It is very secure the best out of all the storage units I have ever rented and the price is awesome. If you have not ever visited the faciltity I would recommend you do before you rent anywhere else. It s an A place woth very friendly efficient staff as well.

Recommended: Yes

Quick and friendly service

I had a wonderful and delightful experience and very quick... Thank you for your service...

Recommended: Yes

Great

Best deal than anywhere else!!!!!!

Recommended: Yes

Best storage facility ever, clean modern climate controlled and affordable!

Everything went extremely smoothly, the attendant was very helpful and the facility is one of the best I've seen, very clean, modern and has climate control, overall you just can't beat it for such a great price. This is an absolute 180 compared to my last experience at a Public Storage unit in Gresham and the prices don't keep changing, smh, I'll never use that company again.

Recommended: Yes

Gary and Pierre were great!

Gary and Pierre were super helpful! Great customer service! Very clean facility. Pierre responded to my voicemail and called me back. When the unit was becoming available sooner, he called to let me know. He was very helpful with explaining and helping me with the paperwork. Great customer service! When I moved in, Gary noticed how much stuff I had and immediately looked for additional space, if needed. He even took the time to show me the additional space. That is great customer service!

Recommended: Yes

Need more clean

Overall it's good but need more clean

Recommended: Yes

Good value and very clean

Newer facility with 100% climate controlled units. Internet had been down for sec days but staff went above and beyond to get me moved in.

Recommended: Yes

Overall experience was great.

Already referred a friend. Was a great experience overall. Pricing was good.

Recommended: Yes